Ruislip Appliances LTD Reviews

Name: Ruislip Appliances LTD
Address: 112-116 Pembroke Road, Ruisli, London Borough of Hillingdon
Rating: 4.88

4.9 Rating 1,556 Reviews

98 %

of reviewers recommend Ruislip Appliances LTD

Company Reviews

Metrics

Info

4.9

Based on 1,556 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01895633837

Location:

112-116 Pembroke Road,
Ruisli
London Borough of Hillingdon
HA4 8NW

Ruislip Appliances LTD 5 star review on 8th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Decent local shop, had to buy a freezer in an emergency, the day before the coronavirus lockdown as old one just packed up, managed to get one from this shop at 4.15pm in the afternoon. Pleasant to deal with, reasonably priced if not the absolute cheapest, but sometimes you have to pay for good service.”

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Posted 5 years ago

“We have bought many appliances over the years from Ruislip Appliances. Excellent customer service. When an issue occurred with delivery they promised a solution which was carried out. Very happy and would certainly continue to use this company.”

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Posted 6 years ago

“We bought Siemens IQ700 series Tumble dryer, which they had in stock and at very good price. Delivery arrived on time and on the agreed date. Good value for money as it was graded appliance.”

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Posted 6 years ago

“Friendly service and professional.”

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Posted 6 years ago

“Whilst we were on the periphery of their delivery area, Ruislip Appliances were happy to go out of their way to deliver. It was not a problem to switch from gas to electric. Best of all, their prices were very competitive. Would definitely recommend.”

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Posted 6 years ago

“Helpful staff. Everything in order as per eBay. Would definitely use company again.”

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Posted 6 years ago

“Very happy”

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Posted 6 years ago

“Have been buying appliances from here for years. Usually get good down to earth advice and delivery is quick. A lot of appliances on display, though just a few get promoted.”

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Posted 6 years ago

“You delivered and installed my new oven during a week of heavy snowfall!! Thank you.”

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Posted 7 years ago

“Ease in ordering and speed and efficiency of installation”

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Posted 7 years ago

“Great service and knowledgeable salesman but found out afterward JOHN Lewis was £50 cheaper and had a three year warranty so I am comparing prices before I buy a tumble dryer”

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Posted 7 years ago

“Straight forward approach...Would be good if customer service can improve with a greeting & a smile.....”

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Posted 7 years ago

Thank you for your feedback! We're glad to hear that you appreciated our straightforward approach. We completely agree that a warm greeting and smile can enhance the customer experience, and we’ll definitely work on that. Your input is invaluable to us, and we hope to make your next visit even better!

Posted 2 months ago

“Very nice people to deal with. Competitive and knowledgable. I have purchased from them twice in last three months and will use them again.”

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Posted 7 years ago

Thank you for the great review, We're thrilled to hear you had a positive experience with our team and that you found our pricing competitive. It's wonderful to know you've chosen to come back to us not just once, but twice! Your trust means a lot, and we can't wait to assist you again in the future!

Posted 2 months ago

“It would be nice for you to disconnect the old and connect the new appliance.”

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Posted 7 years ago

Thank you for your valuable feedback, We appreciate your suggestion regarding the disconnecting and connecting services for appliances. We're always looking for ways to improve our customer experience, and your input is important to us. We hope to assist you again in the future!

Posted 2 months ago

“Easy purchase and convenient and quick delivery”

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Posted 7 years ago

Thank you for your positive feedback! We're pleased to hear that your purchase experience was easy and that the delivery met your expectations. Your satisfaction is important to us, and we look forward to serving you again in the future!

Posted 2 months ago

“Your service was excellent, the guys who came to deliver and fit were helpfull polite and knowledgeable. It would have bee helpful if we had had more of an idea of when to expect delvery, the gap of 10am to 4pm was too vague. Aso the wrong Instruction Manual was sent for the micrwave for the Neff microcombi, and was incorrect, we have requested from Neff 5 times for the current instruction manual and after nearly 3 weeks we have not recieved it. This is not your problem but Neff have not been that helpful. Ruislip was very satisfactory”

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Posted 7 years ago

Thank you for your thoughtful review, We're pleased to hear that our delivery and fitting team provided you with excellent service. We appreciate your feedback regarding the delivery window and the instruction manual issue. We're sorry to hear about the delays with Neff; we understand how frustrating that can be. Your satisfaction is important to us, and we value your insights. We hope to assist you again in the future!

Posted 2 months ago

“They provided prompt service. The men who came to fit the appliances were very clean, explained the functions & collected all rubbish afterwards”

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Posted 7 years ago

Thank you so much for your business, and for taking the time to leave us a fantastic review

Posted 2 months ago

“Good range of products in stock. Great prices.”

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Posted 7 years ago

Thank you so much for your business, and for taking the time to leave us a fantastic review

Posted 2 months ago

“Good service. Delivery of new appliance smooth and removal of old appliance done efficiently.”

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Posted 7 years ago

Thank you so much for your business, and for taking the time to leave us a fantastic review

Posted 2 months ago

“Good Service”

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Posted 7 years ago

Thank you for your positive feedback! We're glad to hear that you experienced good service with us. Your satisfaction is important to us, and we truly appreciate your support. We hope to assist you again in the future!

Posted 2 months ago

Ruislip Appliances LTD is rated 4.9 based on 1,556 reviews