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Rugstore NE Reviews

4.9 Rating 2,751 Reviews

100 %

of reviewers recommend Rugstore NE

Company Reviews

Product Reviews

4.9

Based on 2,751 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Read Rugstore NE Reviews

About Rugstore NE:

Rugstore NE is one of the UK's leading online rug specialists, we appreciate all feedback from our customers to enable us to continually improving our products and services. Our showroom is situated in the North East of England, where we stock a large selection of rugs and hall runners.
Shop with confidence with Free UK Mainland Delivery on all orders.

Visit Website

Phone:

0191 5492783

Email:

tony@rugstorene.co.uk

Location:

Fulwell, Sunderland, Tyne and Wear
SR6 9AA

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Rugstore NE 5 star review on 15th February 2023

Rugstore NE 5 star review on 5th February 2023

Christina Cockley

Rugstore NE 5 star review on 10th December 2022

Rugstore NE 5 star review on 29th October 2022

Rugstore NE 5 star review on 25th October 2022

Rugstore NE 5 star review on 25th October 2022

Rugstore NE 5 star review on 10th October 2022

62

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“lovely rug. looks good on my hallway. strongly recommend”

Posted 7 years ago

“Very quick delivery and does what it promised, anti rug slips, makes rug feel thicker nicer to walk on and stays put so very pleased”

Posted 7 years ago

“Extremely helpful staff and prompt delivery. Very happy with quality of the rug.”

Posted 7 years ago

“Product said available on website but was out of stock after I paid. Communication was very good though and they offered refund or wait. The product arrived after 6 weeks and was excellent quality and very quickly delivered using UK Mail.”

Posted 7 years ago

“Good price offered online. Ordering process good. Rug delivered as per instructions. All good.”

Posted 8 years ago

“Great service and competitively priced delivery just a bit slow (10 days)”

Posted 8 years ago

“As described lovely rug, had lots of compliments, good quality , quick delivery. Would buy again”

Posted 8 years ago

“Very good service and kept me updated with the delivery dates as there was a slight delay . But this would not put me off as the staff are very helpful and offer a good product .”

Posted 8 years ago

“Good service and good quality rug.”

Posted 8 years ago

“Quality of rug is very high. Very pleased and would recommend to others”

Posted 8 years ago

“Beautiful quality sheepskin rug. Sizing was perfect and the texture of the rug extremely luxurious. The only slight reservation is that the colouring is rather yellow in places - I know this is a natural effect but hoped for a more true to ivory colour overall.”

Posted 8 years ago

“delivery date was held up for 5 weeks due to supplier . We were disappointed not to receive goods before Christmas but we were happy with quality of product .”

Posted 8 years ago

“Little bit to long waintig time for the item.”

Posted 8 years ago

“Swift service, great price and lovely rug.”

Posted 8 years ago

“The rug has just arrived so it is difficult to say much about it. It looks OK and time will tell how it wears. Your courier needs to sort themselves out.”

Posted 8 years ago

“This rug is much darker in colour than in the picture so that left me disappointed but the service was great and staff were helpful when I called, delivery was quick.”

Posted 8 years ago

“I am satisfied with the service, there was a delivery problem due to the courier company but I was promptly informed by the company about the issue and re-arranged delivery. Good service altogether.”

Posted 8 years ago

“Delivery speed was average, everything else was good. Accurate description of the carpet, delivery time updates and very little packaging.”

Posted 8 years ago

“Lovely rug, beautiful colours. Well packed. Rugstore kept in touch regarding delivery of purchase. Pleased with service and will buy again.”

Posted 9 years ago

“A good company to deal with, customer kept informed of progress and delivery info'. Delivery made with the programmed time slot. Well done Rugstore.”

Posted 9 years ago

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Rugstore NE is rated 4.9 based on 2,751 reviews