Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,289 Reviews

94 %

of reviewers recommend Ruby UK

4.7

Based on 1,289 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Ruby for bulk timber purchases on a number of occasions and have always found them to be reasonably priced and very efficient, with perhaps the best delivery tracking service in the business! Recommended.”

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Posted 5 years ago

“Good service with good quality. Delivery price a little expensive but you get what you pay for. Delivery driver pleasant and helpful”

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Posted 5 years ago

“Easily placed order online, good price, good variety of lengths, free delivery, notifications all fine, able to track driver easily on delivery day, driver was cheery and helpful. All good!”

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Posted 5 years ago

“Excellent service from start to finish.”

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Posted 5 years ago

“Easy to deal with, good delivery and timber spot on. Will use again”

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Posted 5 years ago

“Excellent service from start to finish, easy ordering on the website, and kept informed at each stage until i received my order, Alan the driver was very friendly, helpful and checked the order with me to make everything was there, the wood is of really good quality, no warps, cracks or twists, very satisfied and will use again when needed. Thankyou”

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Posted 5 years ago

“Wonderful items, delivery was timely. Couldn’t be happier.”

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Posted 5 years ago

“Fabulous service. Quick delivery”

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Posted 5 years ago

“Quick and efficient service, the delivery guy was brilliant too! Great customer experience.”

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Posted 5 years ago

“Great products, free delivery, good quality, very happy with the service”

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Posted 5 years ago

“Items arrived in very good condition track & trace for delivery spot on very good value for money service second too none”

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Posted 5 years ago

“Easy to order from and delivered on time. Very happy.”

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Posted 5 years ago

“Excellent planters, delivered promptly.”

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Posted 5 years ago

“Good quality products, fast delivery.”

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Posted 5 years ago

“Good quality product, great value and arrived promptly. Will be using Ruby again”

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Posted 5 years ago

“Ordering was very easy. Delivery was prompt and updates were given regularly when the driver was out on deliver. Wood is brilliant thank you.”

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Posted 5 years ago

“Very effecient, products seem very good value for money.”

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Posted 5 years ago

“Delivered when promised, driver offered to take items round to the bottom of the garden, instead of drop and run, which happens so often these days. The planter looks solidly made and there was no flat pack nonsense which often is the norm.”

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Posted 5 years ago

“Excellent quality timber, all in all, a really good company to deal with.”

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Posted 5 years ago

“Delivery was quick and efficient. The guys who delivered the product worked well and were pleasant and polite.”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,289 reviews