Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,292 Reviews

94 %

of reviewers recommend Ruby UK

4.7

Based on 1,292 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered big order to be delivered to Hampshire for a new gazebo and decking. Arrived on time, great service. The quality of the timber is first class, ~95% all straight even the 3.6 M lengths. I will be doing more business with team Ruby..”

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Posted 5 years ago

“Product was as described, if not better. Extremely strong and sturdy. Delivery service was very good. Even though we was last on the drivers long day, he still done this with a smile and very courteous. Will definitely use ruby again when building my defences. Big thankyou to ruby and there service throughout, and the SUPER delivery driver. 5 stars plus”

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Posted 5 years ago

“Great company, hassle free purchase & delivery, will be using them again shortly for another project !”

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Posted 5 years ago

“Ordered the 1.8m Rebated Fence Capping Rails for 180 ft of new fencing we have had installed. The capping has really finished the job off, excellent product. The service was superb and product delivered earlier than anticipated. Neighbours very envious.”

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Posted 5 years ago

“Very quick delivery, great tracking, friendly drivers, very happy!”

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Posted 5 years ago

“Decking planks are good quality and prompt delivery. Would use ruby again.”

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Posted 5 years ago

“Easy to deal with, excellent customer service , good quality products”

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Posted 5 years ago

“Easy transaction everything was good and would happily buy again”

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Posted 5 years ago

“Excellent service and quality from website to final delivery. Highly recommended.”

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Posted 5 years ago

“Really good quality planters and a very quick service”

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Posted 5 years ago

“Really pleased with the large garden planter.... ready for some plants now... Delivery as advised. Would recommend product band company.”

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Posted 5 years ago

“Excellent service, the delivery tracker was really helpful.”

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Posted 5 years ago

“Very good to do business with after a mistake on my part they resolved the issue with no extra charge and i actually got a bit of a refund.”

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Posted 5 years ago

“very helpful, friendly people to are out to provide service...great firm to deal with”

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Posted 5 years ago

“First class service and wood looks good quality”

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Posted 5 years ago

“Absolutely brilliant service, fast delivery, friendly informative phone calls for updates and services and great quality products!!!”

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Posted 5 years ago

“From ordering to delivery Ruby UK were very professional. I was given a delivery date and a provisional delivery time and then the night before contacted with a 2 hour time slot for delivery.....very pleased”

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Posted 5 years ago

“First rate service and delivery,good quality products. Thankyou”

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Posted 5 years ago

“Great products great service”

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Posted 5 years ago

“I had reservations about ordering from a company online and over a hundred miles away. Well I need not have worried the timber is great and the delivery guys first class I would highly recommend Ruby and will definitely use this company again. GColeman”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,292 reviews