Rubberduck Bathrooms Ltd Reviews

Name: Rubberduck Bathrooms Ltd
Address: 148 High Street, Redcar, Redcar and Cleveland
Rating: 4.64

4.6 Rating 13,748 Reviews

92 %

of reviewers recommend Rubberduck Bathrooms Ltd

4.6

Based on 13,748 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Rubberduck Bathrooms Ltd:

Transform your bathroom into a luxury contemporary or traditional bathroom. At Rubberduck Bathrooms we have a huge range of bathroom suites, bathroom wall panelling, ceiling cladding, taps, brassware, showers, shower enclosures, shower trays, wetroom kits, shower screens, lighting, flooring and bathroom accessories from leading bathrooms manufactures including Roman Showers, BushBoard, MultiPanel, Carron Baths, Abacus Wetrooms and many more.

Visit Website

Phone:

01642 913727

Email:

contact@rubberduckbathrooms.co.uk

Location:

148 High Street,
Redcar
Redcar and Cleveland
TS10 3DH

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Rubberduck Bathrooms Ltd 5 star review on 3rd July 2026

397

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery said 2-3 days and was more like 4-5 which lead to me having to rearrange bathroom fitter. The delivery was also split, and the first part was delivered at 10pm, yes 10pm on a Friday night.”

Helpful Report

Posted 1 year ago

Hi Andrew, We're sorry to hear about the issues faced here. Looking back at your order, we can see you placed an order for an item that carries a 2-5 day delivery window. As this order was distributed directly by the manufacturer, unfortunately we didn’t have control over their handling of the delivery. However, the situation you described is certainly not typical and quite frankly, unacceptable. We’ll raise the matter with the manufacturer to ensure their courier service is reviewed and improved. It's certainly no excuse however we do understand that the UK has just gone through the busiest time of the year for online retail. Meeting customer demands during this period can at times increase issues with delivery times, which we can only apologise for. If there’s anything further we can do to help, please don’t hesitate to get in touch. Rubberduck Bathrooms Team

Posted 1 year ago

“very efficient, delivered an excellent product on time and well packaged”

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Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“EXCELLENT SERVICE & HELP..”

Rubberduck Bathrooms Ltd 5 star review on 24th November 2024

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Posted 1 year ago

“Everything arrived promptly and pleased with the quality for the price.”

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Posted 1 year ago

“Everything was as described. I would recommend rubber duck bathrooms!!”

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Posted 1 year ago

“Did a good job.”

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Posted 1 year ago

“Worst customer service I have ever received. wetwall panels arrived in an usable state.”

Rubberduck Bathrooms Ltd 1 star review on 14th November 2024

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Posted 1 year ago

Hi Mr Robertson, We’re truly sorry to hear that things didn’t meet your expectations. We understand how frustrating this must have been, and we appreciate you bringing it to our attention. Please know that your feedback is important to us, and we’re committed to improving the service provided by our team and the manufacturers we connect to. Rubberduck Bathrooms Team

Posted 1 year ago

“Rubberduck were friendly and efficient on the phone. Easy to order online. Delivery was hassle free. We had to meet the driver at an easier location, as our house is in a difficult position for his truck to cope with. None of it was a problem. The products were well packed and crated. No damage.”

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Posted 1 year ago

“Brilliant thank you. Shower arrived very quickly, extremely happy with my purchase thank you ☺️”

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Posted 1 year ago

“ordered a sinktop / cabinet unit and tap. on delivery day tap arrived unit did not, plumber unable to proceed with job having already ripped out old sink whilst waiting for delivery. On calling rubberduck, very helpful staff discovered upon calling the manufacturer they had discontinued the sink unit. They identified a new manufacturer for a re-order and got the delivery for asap, unfortunately by then i had lost the slot for the plumber and had to go without the sink for 10 days. Therefore whilst the staff were excellent in their reponse, there is clearly an issue with comms and susyems issue between manufacturer and rubberduck which needs to be resolved”

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Posted 1 year ago

“Easy to reach by phone for advice. Items delivered safely and speedily no issues with content”

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Posted 1 year ago

“Excellent service, quick efficient and reasonable price.”

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Posted 1 year ago

“The seal had a dry margin down its length otherwise a good product”

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Posted 1 year ago

“Ordered Elements boards (x5) with ease and delivered in a timely manner. No issues with damaged edges, as other comments have suggest. Definitely will use this site again.”

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Posted 1 year ago

“Great cant fault them!”

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Posted 1 year ago

“Supplied tanking tape and sealing solution which I couldn't source locally at a good price. All arrived promptly, though I thought standard delivery charge at £15.98 seemed a little expensive.”

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Posted 1 year ago

“Excellent & super fast service & a A***** new path panel! Wouldn’t hesitate to use again. Thank you!”

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Posted 1 year ago

“RB Ltd website is ok,all products I wanted easy to find although i used links from Skillbuilder YouTube videos, ordering easy . Delivery came on time and not damaged although backing board packaging was open.”

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Posted 1 year ago

Rubberduck Bathrooms Ltd is rated 4.6 based on 13,748 reviews