Roys of Wroxham Reviews

Name: Roys of Wroxham
Address: Roys of Wroxham NorwichNorfolk, NORWICH
Rating: 4.86

4.9 Rating 5,789 Reviews

97 %

of reviewers recommend Roys of Wroxham

4.9

Based on 5,789 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01603 782131

Email:

enquiries@roys.co.uk

Location:

Roys of Wroxham NorwichNorfolk
NORWICH
NR12 8DB

Roys of Wroxham 5 star review on 15th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just a short note to respond to the handling of a recent issue reference an incorrect item being delivered. Firstly I always do appreciate that companies dealing with shipping goods will have difficulties at some time. My view has always been it is how they handle the issue that is the differentiator. I am very happy to say Roy’s were excellent. Very impressed with a lovely lady named Jo who handled my call and provided a first class experience in handling an issue for a customer. It is always pleasing to come across someone who is customer focussed and understands the issue speedily and clearly. This was a good experience even if I did not get my product. Happy to recommend and shop at Roy’s again.”

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Posted 10 months ago

“Web site easy to use. First class service. Very quick delivery very.”

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Posted 10 months ago

“Excellent service, quick delivery”

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Posted 10 months ago

“Excellent communication and service. Have not opened the box as it is a Christmas present for my grandson.”

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Posted 10 months ago

“Put simply, 1st class all round!”

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Posted 10 months ago

“Very quick delivery. No problems at all .”

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Posted 10 months ago

“Excellent”

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Posted 10 months ago

“Ordered some lights and they arrived super quick. Really easy service and a reasonable price too.”

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Posted 10 months ago

“Easy order and great choice of day delivery, thank you”

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Posted 10 months ago

“Easy to order and super quick delivery. Item was well packaged and arrived in excellent condition.”

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Posted 10 months ago

“5/5 service, very quick shipping and item came exactly as i wanted and described. would definitely order from here again :)”

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Posted 10 months ago

“Item was delivered really quickly and updates were given throughout the process. Excellent value too. Would highly recommend Roy’s. Thank you”

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Posted 10 months ago

“the product arrived as described and very quickly.”

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Posted 10 months ago

“Excellent product with fast delivery! Thank you!”

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Posted 10 months ago

“Wonderful range of products and found the exact coat I had been searching for. Easy to order online and received my parcel very promptly. Excellent service.”

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Posted 10 months ago

“Easy to order, reasonable price and item arrived promptly. Very happy with this purchase”

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Posted 10 months ago

“Excellent service. Quick and reliable.”

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Posted 10 months ago

“Rate your service as 5. I recently ordered an item online, then to be picked up at roys sudbury. The staff at sudbury were really good, even phoned me on the same day I ordered to tell me it was ready to be picked up.thank you. The customer service there was really good. Send them my thanks. Kind regards Gary morris”

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Posted 10 months ago

“Really pleased with the product and service, it arrived early, was packaged well and had 25% discount. What more could you ask for.”

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Posted 10 months ago

“Super happy with Roy’s service and they had a product in stock that I couldn’t find elsewhere”

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Posted 10 months ago

Roys of Wroxham is rated 4.9 based on 5,789 reviews