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Royal Bathrooms Reviews

4.7 Rating 1,987 Reviews

94 %

of reviewers recommend Royal Bathrooms

Company Reviews

Product Reviews

4.7

Based on 1,987 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+44 (0) 1384 671 200

Email:

info@royalbathrooms.co.uk

Location:

Shafqat Enterprises Ltd61-64 Sapcote Trading CenterPowke LaneCradley HeathB64 5QX, ,
Cradley Heath
B64 5QX

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Royal Bathrooms 5 star review on 29th April 2024

Royal Bathrooms 5 star review on 12th April 2024

Royal Bathrooms 5 star review on 30th March 2024

Royal Bathrooms 5 star review on 28th March 2024

Royal Bathrooms 5 star review on 28th March 2024

Royal Bathrooms 5 star review on 28th March 2024

Royal Bathrooms 5 star review on 28th March 2024

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt service from ordering product to delivery. Keep me informed every step of the way bathroom furniture and basin look really good great price.”

Posted 6 months ago

Hello Thank you for your feedback, We are glad you are happy with the service and the couriers ensuring the delivery was run smoothly. Also, you are happy with your vanity unit and basin. Harry from Royal Bathrooms

Posted 6 months ago

“Items in stock unavailable elsewhere. Charming to deal with. Delivery on time. What's not to be impressed about?”

Posted 6 months ago

Hello Thank you for your leaving a review, We are glad that we delivered the items that only we stocked and you could not find anywhere else, Also the couriers delivered on time. Adam from Royal Bathrooms

Posted 6 months ago

“Amaze Rimless Close Coupled Toilet and Slim Soft Close Seat with Cistern The worst toilet in the planet! If i could put 0 stars or minus 5 stars i would. When my order came we realized me and the plumber that the cistern was from a different model, the cheap toilet soft close seat was broken and the toilet bowl was chipped in three different places. After the replacement we tried to install but to our surprise we realized that the back pipe of the toilet bowl was unusually very short and narrow inside the bowl! I wasted 3 Saturdays and I had to pay 3 times the plumber. Finally to cut the long story short after the installation I was so disappointed that i wanted to break this toilet in pieces. When you flush the toilet because it's rimless with very bad design the water gets out of the toilet and goes on the seat on the floor and finally landing on YOU! Whatever you do, everything sticks on the toilet bowl and you need to use the brush. Hard to clean. When you close the cheap lid it's squeaking so bad. I feel so embarrassed to my family an guests. Still i want to break this toilet source of hygiene infection in pieces. p.s This is my 3d attempt to leave an honest review”

Posted 6 months ago

Hello We have not removed or deleted any of your reviews, As you have filled out over 10 company and product reviews the reviews team automatically removed them as they class this as spam. We have contacted you 2 times by email already and have not heard back from you, If there is an issue customers contact the retailer first and discuss the issue rather than going onto different review platforms. We have had no communication from you just reviews left on different platforms. If you require any further help please contact us directly, We are here to help. Kind Regards Royal Bathrooms

Posted 6 months ago

“Good product, no damage, and on time.”

Posted 6 months ago

Hello Thank you for your feedback, We are glad you are impressed with your order the items not arriving damaged and the couriers delivering the goods on time. Harry from Royal Bathrooms

Posted 6 months ago

“Not impressed and will not use again. Ordering was easy. When items delivered they were left outside even though I answered the door, no assistance to bring them into my entrance hall. Their toilets do not come with any instructions for fitting, when called customer services, I am informed that a plumber will know what to do. Now for an experienced diy customer, fitting the toilet did not require instructions, however, to check the fitting for the cistern instructions would be good to check correct procedure. Email sent to use a website but not for the purpose requested. So unless you use a trade person don’t bother buying from them”

Posted 6 months ago

Hello Gillian Please note that you our couriers are an external company, We do advise in the link below, The delivery will be done as the delivery will be made as close to your property as possible. https://royalbathrooms.co.uk/postage-and-delivery With our toilets they do not come with instructions however we did send you some on email, With toilets it should be installed by a professional plumber to avoid any leaks and the warranty being voided by installation errors. We have had customers who have done this themselves and it has went wrong and they have flooded there house or damaged the product. If you require any further help please let us know, We are here to help you. Kind Regards Royal Bathrooms

Posted 6 months ago

“Professional service prompt delivery very affordable prices for quality products”

Posted 6 months ago

Hello Thank you for your leaving a review, We are glad that you are happy with Abacus 500 x 700mm LED Silver Bathroom Mirror, Also the prompt delivery and quality of the mirror. Adam from Royal Bathrooms

Posted 6 months ago

“Great choice, promp delivery, good prices”

Posted 6 months ago

Hello Thank you for your feedback, We are happy you are impressed with the choice on our website of our bathroom products also the prompt delivery and good prices we offer. Harry from Royal Bathrooms

Posted 6 months ago

“Good product and service. Although I think the delivery charges are quite high.”

Posted 7 months ago

Hello Thank you for your leaving a review, We are glad that you are happy with your vanity unit and basin, Please note that we offer a free delivery service we do not charge, We have had a look at your order as well, You did not pay shipping. Adam from Royal Bathrooms

Posted 7 months ago

“Good quality vanity unit. Quick delivery”

Posted 7 months ago

Hello Thank you for your feedback, We are happy you are impressed with the quality of your vanity unit and the quick delivery. Harry from Royal Bathrooms

Posted 7 months ago

“Lovely quality cabinet with excellent delivery.”

Posted 7 months ago

Hello Thank you for your leaving a review, We are glad that you are happy with your vanity unit also the couriers we will contact them and let them know. Adam from Royal Bathrooms

Posted 7 months ago

“Straightforward transaction and pleased with the purchase”

Posted 7 months ago

Hello Thank you for your feedback, We are glad you were impressed with the straightforward transaction and that you are happy your purchase. Harry from Royal Bathrooms

Posted 7 months ago

“The delivery was on time and the product was just what I was expecting - great service”

Posted 7 months ago

Hello Thank you for leaving a review, We are glad you are happy with the couriers who delivered your order on time and you were happy with your black 1000MM single sliding door. Adam from Royal Bathrooms

Posted 7 months ago

“Great delivery, great price. five star *****”

Posted 7 months ago

Hello Thank you for your feedback, We will contact the couriers and let them know that you was happy with the delivery, We are also happy that you are impressed with the price of your wall hung toilet. Harry from Royal Bathrooms

Posted 7 months ago

“Always delivered on time. Great products at a reasonable price. Next day for £9.99 is excellent service. Total Bathrooms is now my go to when looking for bathroom products”

Posted 7 months ago

Hello Thank you for your leaving a review, We are glad that you are impressed by the delivery promise we offer and also the reasonable price of £9.99 for a large 1600x900 shower tray delivery cost. We are glad you will return and purchase again from us. Adam from Royal Bathrooms

Posted 7 months ago

“Great customer service and communication”

Posted 7 months ago

Hello Thank you for your feedback, We are glad that you are happy with our service and comuincation provided with your gloss white bath panel from the Turin range. Harry from Royal Bathrooms

Posted 7 months ago

“The service I received from Royal Bathrooms could not have been better from beginning to end,plus the delivery was Perfect,I would highly recommend Royal they are a very good company to deal with. John Power”

Posted 7 months ago

Hello Thank you for leaving a review, We are happy that you were impressed from the start of placing your order to the end including the delivery which you were impressed with as well. Adam from Royal Bathrooms

Posted 7 months ago

“Good service and timely delivery”

Posted 7 months ago

Hello Thank you for leaving a review, We are glad that you are happy with your bathroom order of a P shape bath vanity unit, and toilet and also happy with the service and the delivery. Harry from Royal Bathrooms

Posted 7 months ago

“Great service we had a small problem and it was sorted really quickly and communication was excellent throughout. The bathroom sink and unit were as described and delighted with it. Would definitely use again and would recommend this company +++”

Posted 7 months ago

Hello Thank you for your feedback, We are glad you are happy that the customer service team resolved the issue for you and that you would return back to purchase more from us. Harry from Royal Bathrooms

Posted 7 months ago

“Excellent service, from ease of completing order to getting it delivered. I was kept up to date throughout the whole process, got an email confirmation, text confirmation and even got a call to confirm delivery time slot. Was very timely, delivered on time and service was great.”

Posted 8 months ago

Hello Thank you for your leaving a review, We are really glad that you are impressed by the couriers and the customer service team ensuring that you were kept up to date from the start of placing your order up until the order was delivered to you. Adam from Royal Bathrooms

Posted 8 months ago

“great service and product, next day delivery was a life saver at a very reasonable cost too”

Posted 8 months ago

Hello Thank you for your feedback, We are glad that you are happy with the shower enclosure and tray, Also the reasonable cost for a next day on a large item like this. Harry from Royal Bathrooms

Posted 8 months ago

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Royal Bathrooms is rated 4.7 based on 1,987 reviews