Royal Bathrooms Reviews

Name: Royal Bathrooms
Address: Shafqat Enterprises Ltd61-64 Sapcote Trading CenterPowke LaneCradley HeathB64 5QX, ,, Cradley Heath
Rating: 4.74

4.7 Rating 1,982 Reviews

94 %

of reviewers recommend Royal Bathrooms

4.7

Based on 1,982 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+44 (0) 1384 671 200

Email:

info@royalbathrooms.co.uk

Location:

Shafqat Enterprises Ltd61-64 Sapcote Trading CenterPowke LaneCradley HeathB64 5QX, ,
Cradley Heath
B64 5QX

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Royal Bathrooms 5 star review on 29th April 2024

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to end. I am Very happy with the items I ordered from you. Needed replacement bath had no issues replacing it. Thank you ! keep it Up!”

Helpful Report

Posted 5 months ago

Hello Thank you for leaving a review, We are glad you are happy with the service from start to finish, Also the customer service team who assisted you with a replacment bath. Adam from Royal Bathrooms

Posted 5 months ago

“Excellent product and prices, company quick to respond to messages and very helpful. Would buy from again.”

Helpful Report

Posted 5 months ago

Hello Thank you for your feedback, We are glad that you are impressed with your order and prices, As well as the customer service team who were quick to help and respond to you. Harry from Royal Bathrooms

Posted 5 months ago

“Item arrived on time slightly damaged customer services were fantastic arranged for a replacement next day Thank you”

Helpful Report

Posted 5 months ago

Hello Thank you for leaving a review, We are glad the customer service team has resolved the issue for you immediately and sent out a new unit the next day for you. Adam from Royal Bathrooms

Posted 5 months ago

“Really love my mirror, looks really impressive. Great service, arrived on time. I went for royal bathrooms because their prices for a round mirror were the best, almost half the price of your well known companies. I did my research and their mirror looked better, especially the back light. Mine has 2 light options. A warmer yellow light which is perfect for the evening. Constant updates on the delivery times too”

Royal Bathrooms 5 star review on 1st November 2023

Helpful Report

Posted 5 months ago

Hello Thank you for your feedback, We appreciate you sharing a photo of your mirror and also sharing your experience on how the delivery went also the price. Harry from Royal Bathrooms

Posted 5 months ago

“Arrived quickly. Pleasant transaction. Would recommend .”

Helpful Report

Posted 5 months ago

Hello Thank you for leaving a review, We are glad you are happy with the fast delivery and the transaction was pleasant. Adam from Royal Bathrooms

Posted 5 months ago

“Excellent service from start to delivery”

Helpful Report

Posted 5 months ago

Hello Thank you for your feedback, We are glad you are happy with the service from the start to the finish of your order. Harry from Royal Bathrooms

Posted 5 months ago

“Good quality, excellent value, topped off by an efficient and polite delivery. Well done.”

Helpful Report

Posted 6 months ago

Hello Thank you for leaving a review, We are glad you are happy with the quality and value, Also the couriers we will contact them and let them know you were impressed by the driver. Adam from Royal Bathrooms

Posted 6 months ago

“Easy to use their website and ordering was a breeze. Delivery was as stated. Efficient and helpful delivery man. Thank you”

Helpful Report

Posted 6 months ago

Hello Thank you for your feedback, We are glad you found the ordering process easy to use and the delivery was on time and as stated, We will let the couriers know you were happy with the driver. Harry from Royal Bathrooms

Posted 6 months ago

“Excellent service.”

Helpful Report

Posted 6 months ago

Hello Thank you for your leaving a review, We are glad that you are happy with the service that you received with your shower tray. Adam from Royal Bathrooms

Posted 6 months ago

“Delivery was prompt and arrived as scheduled. The online process was simple. product is yet to be fitted so will update the review once this has been fitted.”

Helpful Report

Posted 6 months ago

Hello Thank you for your feedback, We are glad you are happy with the online ordering process and the delivery arrived prompt as scheduled. Harry from Royal Bathrooms

Posted 6 months ago

“Not purchased anything from this company before but pleased with the quality and my new toilet looks great. Delivery was as arranged and I was kept updated during the day and could track the driver on line. All in all a positive experience”

Helpful Report

Posted 6 months ago

Hello Thank you for your leaving a review, We are glad you are happy with your new back-to-wall toilet with Lyon WC unit. Also the updated communication of your delivery and being able to track the driver online. Adam from Royal Bathrooms

Posted 6 months ago

“Great service. All ordered items arrived on time, just as described. Had to do a return, all handled really well.”

Helpful Report

Posted 6 months ago

Hello Thank you for your feedback, We are glad you are happy with the service and also the customer service team assisting you with the return of your order, Also the way the return was handled. Harry from Royal Bathrooms

Posted 6 months ago

“I bought the Modena 1700mm Satin Green MDF Straight Front Bath Panel. Lovely quality and colour, really reasonable price for the quality. Delivery was good too. I was given tracking details and delivery person followed instructions.”

Helpful Report

Posted 6 months ago

Hello Thank you for your leaving a review, We are glad you are happy with the colour and also the quality of your 1700MM satin green bath panel. Also, the delivery where you were provided tracking details and instructions regarding your delivery. Adam from Royal Bathrooms

Posted 6 months ago

“Quality products at a very reasonable price. Very happy with the new bath we have ordered. The delivery was fast and communication was great from start to finish. Definitely recommend Royal Bathrooms.”

Helpful Report

Posted 6 months ago

Hello Thank you for your feedback, We are glad you are happy with the bath set that you ordered and also the fast delivery and communication from the couriers. Harry from Royal Bathrooms

Posted 6 months ago

“I’m happy very good”

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Posted 6 months ago

Hello Thank you for your leaving a review, We are glad you are happy with your close-coupled toilet and Csear 1600x700MM bath set. Adam from Royal Bathrooms

Posted 6 months ago

“Very prompt service from ordering product to delivery. Keep me informed every step of the way bathroom furniture and basin look really good great price.”

Helpful Report

Posted 6 months ago

Hello Thank you for your feedback, We are glad you are happy with the service and the couriers ensuring the delivery was run smoothly. Also, you are happy with your vanity unit and basin. Harry from Royal Bathrooms

Posted 6 months ago

“Items in stock unavailable elsewhere. Charming to deal with. Delivery on time. What's not to be impressed about?”

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Posted 6 months ago

Hello Thank you for your leaving a review, We are glad that we delivered the items that only we stocked and you could not find anywhere else, Also the couriers delivered on time. Adam from Royal Bathrooms

Posted 6 months ago

“Amaze Rimless Close Coupled Toilet and Slim Soft Close Seat with Cistern The worst toilet in the planet! If i could put 0 stars or minus 5 stars i would. When my order came we realized me and the plumber that the cistern was from a different model, the cheap toilet soft close seat was broken and the toilet bowl was chipped in three different places. After the replacement we tried to install but to our surprise we realized that the back pipe of the toilet bowl was unusually very short and narrow inside the bowl! I wasted 3 Saturdays and I had to pay 3 times the plumber. Finally to cut the long story short after the installation I was so disappointed that i wanted to break this toilet in pieces. When you flush the toilet because it's rimless with very bad design the water gets out of the toilet and goes on the seat on the floor and finally landing on YOU! Whatever you do, everything sticks on the toilet bowl and you need to use the brush. Hard to clean. When you close the cheap lid it's squeaking so bad. I feel so embarrassed to my family an guests. Still i want to break this toilet source of hygiene infection in pieces. p.s This is my 3d attempt to leave an honest review”

Helpful Report

Posted 6 months ago

Hello We have not removed or deleted any of your reviews, As you have filled out over 10 company and product reviews the reviews team automatically removed them as they class this as spam. We have contacted you 2 times by email already and have not heard back from you, If there is an issue customers contact the retailer first and discuss the issue rather than going onto different review platforms. We have had no communication from you just reviews left on different platforms. If you require any further help please contact us directly, We are here to help. Kind Regards Royal Bathrooms

Posted 6 months ago

“Good product, no damage, and on time.”

Helpful Report

Posted 6 months ago

Hello Thank you for your feedback, We are glad you are impressed with your order the items not arriving damaged and the couriers delivering the goods on time. Harry from Royal Bathrooms

Posted 6 months ago

“Not impressed and will not use again. Ordering was easy. When items delivered they were left outside even though I answered the door, no assistance to bring them into my entrance hall. Their toilets do not come with any instructions for fitting, when called customer services, I am informed that a plumber will know what to do. Now for an experienced diy customer, fitting the toilet did not require instructions, however, to check the fitting for the cistern instructions would be good to check correct procedure. Email sent to use a website but not for the purpose requested. So unless you use a trade person don’t bother buying from them”

Helpful Report

Posted 6 months ago

Hello Gillian Please note that you our couriers are an external company, We do advise in the link below, The delivery will be done as the delivery will be made as close to your property as possible. https://royalbathrooms.co.uk/postage-and-delivery With our toilets they do not come with instructions however we did send you some on email, With toilets it should be installed by a professional plumber to avoid any leaks and the warranty being voided by installation errors. We have had customers who have done this themselves and it has went wrong and they have flooded there house or damaged the product. If you require any further help please let us know, We are here to help you. Kind Regards Royal Bathrooms

Posted 6 months ago

Royal Bathrooms is rated 4.7 based on 1,982 reviews