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Royal Bathrooms Reviews

4.7 Rating 1,987 Reviews

94 %

of reviewers recommend Royal Bathrooms

Company Reviews

Product Reviews

4.7

Based on 1,987 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

+44 (0) 1384 671 200

Email:

info@royalbathrooms.co.uk

Location:

Shafqat Enterprises Ltd61-64 Sapcote Trading CenterPowke LaneCradley HeathB64 5QX, ,
Cradley Heath
B64 5QX

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Royal Bathrooms 5 star review on 29th April 2024

Royal Bathrooms 5 star review on 12th April 2024

Royal Bathrooms 5 star review on 30th March 2024

Royal Bathrooms 5 star review on 28th March 2024

Royal Bathrooms 5 star review on 28th March 2024

Royal Bathrooms 5 star review on 28th March 2024

Royal Bathrooms 5 star review on 28th March 2024

109

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered Abacus toilet pan from Royal Bathrooms and unfortunately, it arrived in less than perfect condition. I contacted their customer service - they dealt with the issue immediately and sent a replacement within a couple of days. Based on my experience I would definitely recommend this company.”

Posted 4 months ago

Hello Thank you for your feedback, We will update the customer service and let them know that you were happy with the fast turnaround and ensuring the issue was resolved immediately and the service received. Adam from Royal Bathrooms

Posted 4 months ago

“Excellent delivery didn't have to wait for our packages the gentleman who delivered was very talkative and was a gentleman well done 👏”

Posted 4 months ago

Hello Thank you for leaving a review, We are glad that the courier company have helped and assisted you with the delivery of your shower enclosure. Harry from Royal Bathrooms

Posted 4 months ago

“Excellent customer service.”

Posted 4 months ago

Hello Thank you for your feedback, We are glad you are happy with your order and the service you received from the customer service team. Adam from Royal Bathrooms

Posted 4 months ago

“I made an error in the selection of my combined vanity unit and toilet. Only realised after it had been delivered. Too deep. My mistake ! I phoned Royal, they gave me clear instructions to explain this in an email with photos of the delivered items. I re ordered the correct units, Royal then delivered them the next day and picked the first order. One day later a complete refund on the first order was in my account. Excellent service, efficient and professional. Well done Royal Bathrooms. The bathroom furniture and toilet are of very good quality. Absolutely reccomend this company to anyone on the experience I have had.”

Posted 4 months ago

Hello Thank you for leaving a review, We are glad that the customer service team have resolved the issue where the items were ordered wrong and replacements arranged for you on a next-day service. Also, you are happy with the quality. Harry from Royal Bathrooms

Posted 4 months ago

“Amazing service. Ordered and delivered within 24 hours. Brilliant after being let down by another company.”

Posted 4 months ago

Hello Thank you for leaving a review, We are glad you are happy with the service and the order arriving within 24 hours, Sorry to hear you were let down by another company. Harry from Royal Bathrooms

Posted 4 months ago

“smooth and quick delivery”

Posted 4 months ago

Hello Thank you for your feedback, We are glad you are impressed with the fast delivery and are happy with your shower tray and riser kit. Adam from Royal Bathrooms

Posted 4 months ago

“Items ordered easily and delivered quickly by specific marked company vehicle.”

Posted 4 months ago

Hello Thank you for leaving a review, We are glad that you are happy with your Nuie PEARLSTONE RECTANGULAR SHOWER TRAY 1200 X 700 X 40mm, Also the easy ordering system. Harry from Royal Bathrooms

Posted 4 months ago

“Competitive prices and my order was delivered the 2nd day. I will keep this company in mind for further purchases.”

Posted 4 months ago

Hello Thank you for your feedback, We are glad you are happy with your Enso and Milan mirrors and the fast delivery of the mirrors. Adam from Royal Bathrooms

Posted 4 months ago

“Excellent customer service with good quality of product and fast delivery as well👍🏻”

Posted 4 months ago

Hello Thank you for leaving a review, We are glad you are happy with Abacus close coupled toilet and fast delivery. Harry from Royal Bathrooms

Posted 4 months ago

“after looking for the mirror online I found Royal Bathrooms to be the best price, even without the black friday savings, the delivery was quick and arrived with the driver contacting me before hand to ensure i was in for the delivery.”

Posted 4 months ago

Hello Thank you for your feedback, We are glad you are happy with your Enso 800 x 800mm Round Undercut LED Silver Bathroom Mirror, Also the price and the quick fast delivery. Adam from Royal Bathrooms

Posted 4 months ago

“I am very happy with the oval mirror and delivery was very quick.”

Posted 4 months ago

Hello Thank you for leaving a review, We are glad you are happy with your Elite 450 x 900mm Black LED Framed Capsule Mirror and fast delivery. Harry from Royal Bathrooms

Posted 4 months ago

“Excellent service, driver Manpreet Singh was very helpful, and arrived on time. Many thanks”

Posted 4 months ago

Hello Thank you for your feedback, We are glad you are happy with the service and order arrived on time, We will contact the couriers and let them know how helpful the driver was. Adam from Royal Bathrooms

Posted 4 months ago

“Excellent service. Kept informed on delivery and it was delivered on time”

Posted 5 months ago

Hello Thank you for leaving a review, We are glad you are happy with the service and fast delivery of your 1000x800 shower tray. Harry from Royal Bathrooms

Posted 4 months ago

“Really pleased with the shower screen, looks great and arrived quickly with great communication, would recommend, thank you.”

Posted 5 months ago

Hello Thank you for your feedback, We are glad you are happy with your wetroom screen and quick delivery and communication. Adam from Royal Bathrooms

Posted 5 months ago

“Easy to order, good choice and prices. Arrived on time and delivered by own courier and therefore goods carefully packed and handled”

Posted 5 months ago

Hello Thank you for leaving a review, We are glad you are happy that the website was easy to order from and had good choices and prices the order arrived on time, Also how the goods were carefully packed and handled. Harry from Royal Bathrooms

Posted 5 months ago

“Ordered toilet and when installed at weekend found that there was a crack in the rear on the u bend Contacted Royal Bathrooms on the Sunday afternoon and didn't expect anything to happen until Monday ,but i recieved an email saying a new toilet would be delivered on Monday . At 3pm on Monday a new toilet was duly delivered and the old faulty one uplifted Fantastic service from Royal Bathrooms”

Posted 5 months ago

Hello Thank you for leaving a review, We appreciate your kind words for how the customer service team have resolved an issue for you where we are closed on the weekends however have turned this around and arranged a replacement within 24 hours of first contact. Harry from Royal Bathrooms

Posted 5 months ago

“Quadrant shower tray and enclosure. Good product, good quality, good price, efficient delivery. Certainly better than my experiences with Victorian Plumbing. Will use again.”

Posted 5 months ago

Hello Thank you for your feedback, We are glad you are happy with your Imperial 800MM quadrant enclosure and shower tray, The price the quality and the delivery team. Adam from Royal Bathrooms

Posted 5 months ago

“First time I've used you guys.... Very impressed. Good clear website. Good prices. Great delivery terms. Very helpful delivery guy (look after this guy, not much English/or just quite, but helpful and polite). Regards Andrew bdp”

Posted 5 months ago

Hello Thank you for leaving a review, We will contact the couriers and let them know you was happy with the delivery process and how helpful the driver was, Also you was impressed by the website and prices. Harry from Royal Bathrooms

Posted 5 months ago

“Excellent service ordered goods which are excellent quality took only 3 days to arrive and was surprised to find the 2 cabinets id purchased were already built up so no messing about thank you Royal Bathrooms”

Posted 5 months ago

Hello Thank you for your feedback, We are glad you are happy with the fast delivery which arrived within 3 days and also the quality of the Indigo grey gloss units you purchased and the fact they were already installed. Harry from Royal Bathrooms

Posted 5 months ago

“excellent service”

Posted 5 months ago

Hello Thank you for leaving a review, We are glad you are happy with your Elena 600MM vanity unit with semi recessed basin. Adam from Royal Bathrooms

Posted 5 months ago

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Royal Bathrooms is rated 4.7 based on 1,987 reviews