Royal Bathrooms Reviews

4.7 Rating 1,987 Reviews
94 %
of reviewers recommend Royal Bathrooms
4.7
Based on 1,987 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Royal Bathrooms Reviews
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Phone:

+44 (0) 1384 671 200

Email:

info@royalbathrooms.co.uk

Location:

Shafqat Enterprises Ltd61-64 Sapcote Trading CenterPowke LaneCradley HeathB64 5QX, ,
Cradley Heath
B64 5QX

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Good contact.
Helpful Report
Posted 3 years ago
Very quick shipment, delivered by their own transport very helpful and pleasant driver.
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Posted 3 years ago
Very good and helpful will buy from them again
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Posted 3 years ago
Excellent service
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Posted 3 years ago
Not installed my products purchased as yet, but items look really good quality and are very competitively priced.
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Posted 3 years ago
Easy to order, quick delivery
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Posted 3 years ago
Fixings were very poor, cabinet was all good.
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Posted 3 years ago
One of the items was sub standard but royal bathrooms exchanged in 1 day. Very happy with the replacement.
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Posted 3 years ago
Order arrived next day . Very efficient service . Haven’t installed item yet so can’t comment further .
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Posted 3 years ago
Your products and service were great, my minor issue is with the fact that when booking it states that you would send an email with tracking for the delivery and in fact we didnt receive this but did get a missed telephone call from the delivery company saying that if i did not confirm the delivery time with them they wouldnt be able to deliver even though i had asked for next day (therefore thats when i would expect it to come) luckily i called them back and confirmed it only just in time as i was out working when the call was first made to me. The items were delivered to me at 7am the next morning (great) but i received the email from Royal Bathrooms to track the delivery 2 and a half hours later at 9.30am (not really a good idea!) A little shake up is needed with that process but overall a good service thank you
Helpful Report
Posted 3 years ago
Really pleased with the shower tray and enclosure. They look great and delivery was quick with good communication. One negative is the assembly instructions. Its not straight forward to assemble so some decent, detailed instructions would be helpful father than a few scribbles that my 4 year old could have done
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Posted 3 years ago
I was not so impressed with the 16600 x 700mm bath. Was very impressed with everything else. Would love a discount for the end panel that I requested not to delivered because I did not need it.
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Posted 3 years ago
Very pleased with product not happy with the instructions the shower parts need to be labelled by numbers A B C for example
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Posted 3 years ago
Very happy with the toilet but the seat was terrible cheep plastic I had to get straight online and order new.
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Posted 3 years ago
All arrived in the time slot agreed beforehand. Unloaded by courier guys no problem and no damaged parts. Not installed yet but looks all good.
Helpful Report
Posted 3 years ago
Good prices. A few blemishes on the toilet we bought but out of sight (out of mind?) BUT they only stock one type of extending soil pipe. Their pipe is too long, even when fully compressed to be able to plumb in my toilet. So I wasted the £11 it cost me and had to go to Toolshed to get a short version. Shame they don't offer different sized connector pipes.
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Posted 3 years ago
Excellent service and speedy delivery. Not installed product yet.
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Posted 3 years ago
Very happy with my experience with Royal Bathrooms. The customer service is very prompt and sorted out any issues I had no problem. The reason I have not given 5 stars is because we had to order a replacement vanity unit as the first was badly dented - we got a replacement without any fuss but this too was slightly damaged. The damage can be hidden so we kept it as the bathroom needed to be finished as we were already delayed. It is shame that two units in a row were damaged one way or another.
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Posted 3 years ago
Good choice , prices are extremely competitive, very good delivery & prompt
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Posted 3 years ago
Had a issue, where the bath panel wasn’t part of the bath purchase, I didn’t realise this, had to order panel separately, but received the wrong panel. Reported it to royal bathrooms, and the correct panel was sent out and received the following day. Excellent service and product.
Helpful Report
Posted 3 years ago
Royal Bathrooms is rated 4.7 based on 1,987 reviews