Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,097 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,097 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Ross Handling Ltd:

At Ross Handling, our priority is helping you find the perfect solutions for your material handling needs. Whether you're searching for the ideal castors, wheels, or any other product in our extensive range, our team is here to assist you every step of the way. We believe in making your shopping experience as seamless as possible, with expert advice just a click and phone call away. Let us help you get the job done efficiently and effectively!

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Faultless, efficient service. Goods arrived at time stated . Excellent service.”

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Posted 2 years ago

Thank you so much for your wonderful review! We are delighted to hear that you have been pleased with the Ross Handling Ltd service; your five star rating in itself is truly appreciated. We strive to provide faultless, efficient services and it is wonderful to know that our commitment to timely delivery was able to exceed your expectations. Again, thank you for your ratings and feedback!

Posted 2 years ago

“Excellent service and delivery of an urgently needed wheel for a four wheeled trolley, which we couldn't use without that fourth wheel. Very good quality wheel too”

Ross Handling Ltd 5 star review on 2nd September 2023

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Posted 2 years ago

Thank you so much for your 5 star rating of Ross Handling Ltd. We are so glad to hear that our service and delivery of the wheel for the trolley worked out great for you! We really appreciate your feedback and glad that the wheel was of good quality. Thank you again for your review - we hope to continue delivering the best service to you.

Posted 2 years ago

“All was good. Easy to order from you.”

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Posted 2 years ago

Thank you so much for the 5-star rating, Martin! We're glad to hear that all was good and that it was easy for you to order from us. We really appreciate your kind feedback.

Posted 2 years ago

“Perfect. The castors were an exact fit and so very easy to attach.”

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Posted 2 years ago

Thank you so much for your 5 star rating, Susan! We are so glad to hear that the castors were an exact fit and so easy to attach. We appreciate your kind words!

Posted 2 years ago

“Excellent all round. Easy to order, quick standard delivery and very good quality wheels. They have made an amazing difference to the movement of the wheelchair.”

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Posted 2 years ago

Thank you very much for your fantastic 5 star rating of Ross Handling Ltd! We are so pleased to hear that the wheels were suitable for the wheelchair. We work hard to ensure our customers have a great experience when ordering with us, from the ease of ordering to the quick standard delivery times and quality of the wheels. We really appreciate your feedback!

Posted 2 years ago

“On Google order came on time will us again”

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Posted 2 years ago

Thank you for your 5 star rating of Ross Handling Ltd., Debbie! We are delighted to hear that your Google order was received on time and that you plan to use us again. We really appreciate your feedback.

Posted 2 years ago

“Easy to deal with, prompt delivery and quality products. A company I would use again.”

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Posted 2 years ago

Thank you so much Francis, for your 5 star rating of Ross Handling Ltd! We are delighted to hear that you found us easy to deal with, and were satisfied with the quality of our products. We look forward to providing you with our services again in the future.

Posted 2 years ago

“really fab quality castors! good customer service too”

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Posted 2 years ago

Thank you so much for your 5 star rating of Ross Handling Ltd! We are so pleased to hear that you are happy with both the quality of our castors and our customer service! We truly appreciate your loyalty and are so glad that you have been pleased with your experience!

Posted 2 years ago

“Ordered the wrong size of tyre to begin with- sent back and refunded. Good communication. Re-ordered the correct one, posted out arrived next day. No problems would reccomend”

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Posted 2 years ago

Thank you for your 5 star rating of Ross Handling! We are glad that we were able to help you! We are thrilled to hear that the correct tyre was posted out and arrived the next day. We truly appreciate your positive words and we hope to work with you again in the near future. Thank you for your kind review!

Posted 2 years ago

“Good Quality product and prompt reliable delivery”

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Posted 2 years ago

Thank you so much for taking the time to leave a 5-star rating. We truly appreciate your kind words about our products and delivery, as well as your loyalty as a customer. We sincerely thank you for your review!

Posted 2 years ago

“Need new tyre for my Hammerlin wheel barrow. Ross had stock and shipped quickly meaning wheel barrow back in action within 2 days.”

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Posted 2 years ago

Thank you Stuart for your fantastic 5 star rating of Ross Handling Ltd. I'm very glad that we were able to quickly provide the new tyre for your Hammerlin wheel barrow and that it was back in action within 2 days. We appreciate your business and your kind words.

Posted 2 years ago

“Ordered on line and nothing happened Yoh ignored to email wurst to find out about order. only got a reaction when i phoned to enquire and told order been overlooked . Got the goods after 2 weeks and they are fine”

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Posted 2 years ago

Thank you so much for your feedback, Anthony! We strive to ensure our customers have the best service and we are always here to help if you have any questions or need any assistance. We really appreciate your words and we can only apologise that initially you didn't have the best experience. Please don't hesitate to reach out if there's anything we can do for you.

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Thank you so much Derek for your 5 star rating of Ross Handling Ltd. We truly appreciate your feedback and are delighted that you had an excellent experience with our services.

Posted 2 years ago

“Interim assessment - Delivery arrived with only one item of three. Swift promise from customer services so will write a further review if/when the other items arrive. Revised review - Delivery completed - items to follow arrived within 2 days of Customer services being notified. Many thanks.”

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Posted 2 years ago

Thank you for your kind words, Richard! We're glad to hear that the customer service team got the other items to you so quickly. We appreciate your 4-star rating and your updated review of Ross Handling Ltd.

Posted 2 years ago

“Excellent product, good service”

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Posted 2 years ago

Thank you Keith for your 5 star rating of Ross Handling Ltd! We are glad to hear that you found our products to be excellent and that our service was good.

Posted 2 years ago

“Item as described, very well made, good quality and suitable for the purpose. Very quick delivery and kept informed as to progress. Would definitely recommend.”

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Posted 2 years ago

Thank you so much Ian for giving Ross Handling Ltd a 5 star rating! We truly appreciate it and are glad that our product was up to your expectations. We are glad you recommend us and hope you will be a returning customer. Thank you again!

Posted 2 years ago

“Excellent and very efficient service. Would definitely buy from them again”

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Posted 2 years ago

Thank you for giving Ross Handling Ltd a 5 star rating. We are delighted to hear that you enjoyed our service. We appreciate your valued opinion and look forward to serving you again soon.

Posted 2 years ago

“Good quality products, reasonable pricing, speedy delivery. Would use again”

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Posted 2 years ago

Thank you for your 5 star rating of Ross Handling Ltd! We appreciate your recognition of our good quality products, reasonable pricing, and speedy delivery. We are glad we could provide you a great experience and we look forward to helping you again in the future!

Posted 2 years ago

“Excellent communication. Super fast delivery. Recommend”

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Posted 2 years ago

Thank you Sue for providing the 5-star rating for Ross Handling Ltd. We greatly appreciate your loyalty and the excellent feedback on our communication and speedy delivery! We are so thankful to have your repeat business and look forward to continuing this positive relationship.

Posted 2 years ago

“A good quality castor and cheap, although the bearings went on my last pair after 4 months. Also it would be helpful if a bolt, washers and nut were supplied with them.”

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Posted 2 years ago

Thank you David, for your 4-star rating of Ross Handling Ltd. We are glad that you were pleased with the good quality and price of our castors. We are sorry to hear that the bearings went on your last pair after only 4 months. We will make sure to check that our castors have quality bearings for future buyers. We also recognize that it would be helpful to include a bolt, washers and nut with our castors and we will take your suggestion into consideration. We really appreciate your continued business and look forward to serving you again soon!

Posted 2 years ago

Ross Handling Ltd is rated 4.8 based on 10,097 reviews