Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,875 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,875 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 20th March 2025

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After 49 years, my 50-year-old Black & Decker Workmate (WM325) now has new feet. Purchased 8 x M8 x 50mm Rigid Adjustable Foot 38mm Dia. Two threads needed to be shortened and glued in, and two needed M8 nuts to lock into the leg hole. Perfect, thanks .....”

Helpful Report

Posted 2 years ago

Thank you Graeme for your 5 star rating of Ross Handling Ltd. It's always nice to hear from a returning customer, and we're glad to see that your 50 year-old Black & Decker Workmate is back in action with its new feet! We appreciate your loyalty and thank you for your business.

Posted 2 years ago

“Able to contact a person to check my requirement. Dispatched quickly and well packed. Would use again”

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Posted 2 years ago

Thank you so much, David, for your 5 star rating of Ross Handling Ltd. We really appreciate you being a returning customer and being satisfied with our services and products. We are glad you were able to easily contact us and that your delivery was dispatched quickly and well packed. We look forward to serving you again!

Posted 2 years ago

“Great to deal with. Everything turned up quickly Good quality as well”

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Posted 2 years ago

Thank you so much for taking the time to leave such a wonderful review for Ross Handling Ltd! We are thrilled to hear that the quality of our products and services exceeded your expectations and that everything arrived quickly. It is always a pleasure to have repeat customers such as yourself and we look forward to doing business with you in the future!

Posted 2 years ago

“I had a very small purchase of 2 chair castors. Web site was clear on details so within 3 days of needing new castors they had arrived and been fitted. First rate service”

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Posted 2 years ago

Thank you so much for your 5-star rating for Ross Handling Ltd.! We appreciate your loyalty as this is not your first purchase. We are delighted to hear that the process of ordering your 2 chair castors was seamless and received it within the required timeframe. We look forward to serving you again in the future.

Posted 2 years ago

“Still waiting for delivery”

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Posted 2 years ago

Thank you for taking the time to let us know about your experience with Ross Handling Ltd. We highly appreciate your feedback. We are sorry to know that you didn't receive the delivery of your order yet. Can you please share with us the details of your order so that we can look into this and make sure things are made better for you? We kindly request you to provide us with any other details that you think can help us to improve our services. We look forward to making things better for you.

Posted 2 years ago

“Really helpful advice from John, meaning that I ordered the correct wheelbarrow wheel, even though I have an old Haermmerlin model no longer in production. Friendly and efficient company.”

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Posted 2 years ago

Thank you so much Matthew for your 5-star rating of Ross Handling Ltd. We really appreciate you taking the time to share your great experience with us. We are thrilled to hear that we provided you with such helpful advice in selecting the right wheelbarrow wheel, even for an older model that is no longer in production. Thank you again for your kind words and we look forward to serving you again in the near future.

Posted 2 years ago

“Great advice and great service”

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Posted 2 years ago

Thank you for your 5-star rating of Ross Handling Ltd! We are proud to provide great advice and great service, and we are delighted that you have been a returning customer. We truly appreciate your business and your kind review. Thank you!

Posted 2 years ago

“Found the items I needed easily, ordered and castors received a day earlier advised. Only slight bug was that delivery charge was not exempt of vat which was not made clear prior to ordering”

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Posted 2 years ago

Thank you so much for your 5-star rating of Ross Handling Ltd! We are glad to hear you found the items you needed easily, that you received your order a day earlier than expected, and that you are a returning customer! We apologize for the inconvenience with the VAT on the delivery charge - we will make sure it's made clear in the future. Thank you for your trust and loyalty!

Posted 2 years ago

“A very competent workforce and present”

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Posted 2 years ago

Thank you for the 5 star rating, David! We appreciate your recognition of our very competent workforce and presentation. We thank you for your support!

Posted 2 years ago

“I found this a really professional company to deal with . will use again .”

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Posted 2 years ago

Thank you so much for your 5 star rating of Ross Handling Ltd. I'm so glad to hear that you found us to be a very professional company to deal with and that you will use us again. We are extremely grateful for your loyalty, and look forward to having you as a repeating customer.

Posted 2 years ago

“Lovely castors and good service”

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Posted 2 years ago

Thank you, June, for your 5-star rating of Ross Handling Ltd. We are thrilled that you had a positive experience with our lovely castors and good service. We sincerely appreciate your kind words.

Posted 2 years ago

“Good efficient service”

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Posted 2 years ago

Thank you so much, Jonathan, for your 5-star rating of Ross Handling Ltd. We really appreciate your loyalty as a customer, and it's wonderful that you've had such good, efficient service from us. We look forward to seeing you again soon!

Posted 2 years ago

“Very fast service”

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Posted 2 years ago

Thank you very much Jean for your 5 star rating of Ross Handling Ltd! We appreciate you taking the time to review and rate us, and we're so glad you noticed our very fast service. We especially appreciate you as a repeating customer - thank you for your continued support!

Posted 2 years ago

“Excellent quick service will use them again!”

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Posted 2 years ago

Thank you, Nigel, for your 5 star rating of Ross Handling Ltd. We are delighted to hear that our quick service was excellent and that you plan to use us again. Your returning business is greatly appreciated.

Posted 2 years ago

“Yes, I would trade with them again. Good and helpful response to queries. Prompt delivery. Their products seem durable and at a reasonable price, A.H.Kenny”

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Posted 2 years ago

Thank you, Anthony, for your 4 star rating of Ross Handling Ltd! We really appreciate your loyalty and repeat business. We are delighted that you were satisfied with our prompt response to your queries, the quality and price of our products, and the overall service we provided. We look forward to the opportunity to serve you again in the future.

Posted 2 years ago

“Ordered a couple of puncture-proof wheels. They were delivered in 2 working days. I was kept informed about delivery. The wheels are exactly as described.”

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Posted 2 years ago

Thank you so much for your positive review and 5-star rating, Peter! It's great to know that our puncture-proof wheels were delivered within two working days and that you were kept informed about delivery. We really appreciate your repeat business!

Posted 2 years ago

“excellent service with no hassle”

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Posted 2 years ago

Thank you, Russell, for your 5 star rating of Ross Handling Ltd. We truly appreciate you taking the time to recognize our excellent service with no hassle! We are also very thankful for your continued patronage.

Posted 2 years ago

“Found the steel feet for a stillage online, ordered and delivered all as expected. Good service.”

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Posted 2 years ago

Thank you so much, William, for the 5 star rating! We are thrilled that you found the steel feet for a stillage online, ordered and delivered all as expected. Good service. We are also especially grateful that you have been a loyal customer and have chosen to shop with Ross Handling Ltd. again and again. Thank you!

Posted 2 years ago

“Very quick delivery and just before Christmas. Item was as described/”

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Posted 2 years ago

Thank you so much for your 5 star rating of Ross Handling Ltd! We are thrilled to hear that you had a great experience with the very quick delivery and that the item was just as described. It's customers like you who make our job enjoyable and we are so grateful that you keep coming back to us. Thank you!

Posted 2 years ago

“The item was very good and strong.”

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Posted 2 years ago

Thank you so much for rating us 5 stars, Surendar! We are glad to hear that the item you received was very good and strong.

Posted 2 years ago

Ross Handling Ltd is rated 4.8 based on 9,875 reviews