Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,875 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,875 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 20th March 2025

108

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything as described. Good comms and very happy with the product.”

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Posted 1 year ago

Thank you Charlie for the five-star rating of Ross Handling Ltd! We are very pleased that everything was as described and that you were pleased with the product. We are especially grateful for your repeat custom, and we look forward to helping you again soon.

Posted 1 year ago

“The service was excellent thank you will definitely use again.”

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Posted 1 year ago

Thank you for the 5 star rating of Ross Handling Ltd, Richard! We are thrilled to hear that you found our service excellent and that you plan on returning again. We really appreciate your loyalty and look forward to having you as our customer in the future.

Posted 1 year ago

“I purchased 2 inner tubes, both were as described and of good quality for the price. Despatched within agreed timescales, arrived in good condition. Will use again”

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Posted 1 year ago

Thank you so much for your 5 star rating, Richard! We're glad to know that you were satisfied with both the inner tubes and our handling of your purchase. We appreciate the fact that you would use us again and we look forward to providing you with even more top-notch service in the future.

Posted 1 year ago

“The experience of purchasing spare parts from Ross Handling was a pleasant and simple transaction due to their competitive pricing and swift delivery of a good quality product. Thank you Ross Handling.”

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Posted 1 year ago

Thanks John for your fantastic rating of our services! We're pleased to hear that your experience of purchasing spare parts from us was a pleasant and simple one. We appreciate your continued patronage - thank you for being a loyal customer!

Posted 1 year ago

“Excellent service and a very good bearing”

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Posted 1 year ago

Thank you so much for your fantastic 5 star rating of Ross Handling Ltd! We are thrilled to hear you enjoyed our service. We appreciate your loyalty as a repeat customer and look forward to seeing you again!

Posted 1 year ago

“Easy to order very quick delivery arrived in perfect working order and was updated of status of delivery every step of the way”

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Posted 2 years ago

Thank you for your 5-star rating and kind words, Paula! We are delighted to hear that ordering from us was easy, your delivery was quick and arrived in perfect working order. We are so glad that you were kept updated throughout the whole process. Thank you for being a loyal customer of Ross Handling Ltd.

Posted 1 year ago

“My castors are brilliant quality and came on time as well. If you want good quality items then this is the store to buy from. I will be purchasing again from Ross Handling in the future.”

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Posted 2 years ago

Thank you for your 5 star rating of Ross Handling Ltd, Andrew! We are pleased to hear that your castors are of great quality and on time. We truly appreciate your kind words and are delighted that you plan on purchasing from us again in the future.

Posted 1 year ago

“Wheely good website! Easy to find and order products. Delivery as predicted.? Prices fair. What more do you want?”

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Posted 2 years ago

Thank you so much, Keith, for your amazing 5-star review! We appreciate your loyalty and thank you for your kind words that made us giggle. We're thrilled to see that you found our prices fair and that you enjoyed your experience ordering and receiving products. We hope you wheel come back soon!

Posted 1 year ago

“Ordered wheels although not exactly a fit to my wheelchair I managed to fit them.”

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Posted 2 years ago

Thank you William for your 4 star rating of Ross Handling Ltd. It's great to hear that you were able to make the ordered wheels work for your wheelchair even though they were not an exact fit. We really appreciate your feedback and are glad to have been of help.

Posted 1 year ago

“My husband was trying to place an order on line for replacement inner tubes and a new tyre for his sit on mower. He wasn’t quite sure which size he wanted so he made a telephone call and one of your very helpful staff sorted this problem out very efficiently. The order was dispatched and delivered promptly as promised. Would definitely recommend your company.”

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Posted 2 years ago

Thank you, Hazel, for your 5-star rating of Ross Handling Ltd! We are glad to hear that your husband was able to place his order with the help of our staff. We are happy to hear that everything was delivered promptly and will definitely keep up our prompt service! We appreciate your kind words and hope that we serve you again soon!

Posted 1 year ago

“The replacement castors were exactly what we needed and very prompt service. Thank you.”

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Posted 2 years ago

Thank you so much for the 5-star rating and for choosing Ross Handling Ltd again! We are thrilled to hear that the replacement castors were exactly what you needed. We look forward to being of service again in the future!

Posted 1 year ago

“I was very impressed, I rang with information about what I needed to do. The representative was able to select the product that I needed in a professional, helpful and friendly manner. I will use you again and I will also recommend you to others due to my experience.”

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Posted 2 years ago

Thank you so much for your amazing five star review of Ross Handling Ltd! We are so glad that we were able to assist you with your needs. We take pride in providing the best customer service possible, and your kind words mean a lot to us. Thank you again for your review!"

Posted 1 year ago

“Efficient friendly service”

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Posted 2 years ago

Thank you Patrick for your 4 star rating of Ross Handling Ltd. We are pleased to hear that you found our service satisfactory. We appreciate your loyalty and thank you for choosing us to be your preferred choice everytime.

Posted 1 year ago

“My order was delivered in very good time but the ‘puncture proof tyre’ I purchased for my tractor survived un-punctured for only about an hour thanks to blackthorn debris on our paths.”

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Posted 2 years ago

Thank you Duncan for your 4 star rating of Ross Handling Ltd! I'm glad to hear that you received your order in good time and were a repeat customer. We are sorry to hear that the tyre didn't hold up long. We appreciate your feedback, and thank you for your continued custom!

Posted 1 year ago

“Seamless: website easy to use and items delivered earlier than forecasted”

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Posted 2 years ago

Thank you so much for the 5 star rating, John! We're so glad to hear that our website was easy to use and that you received your items earlier than expected. We appreciate the kind feedback and support!

Posted 1 year ago

“Castors as described and delivered on time”

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Posted 2 years ago

Thank you, Paul, for the 5 star rating of Ross Handling Ltd. We're thrilled to hear that the castors were as described and delivered on time!

Posted 2 years ago

“Fast delivery although postal cost a bit high - but item cost much lower so actually this was the cheapest option and I thought the website looked good and safe to buy from.”

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Posted 2 years ago

Thank you so much, Jane, for your kind words and your five-star rating of Ross Handling Ltd! We appreciate your loyalty as a returning customer, your feedback on our website, and your acknowledgement of our fast delivery, even with the slightly higher postal cost. Thank you!

Posted 2 years ago

“Excellent service, great value, as described and quick delivery - I could have asked for more!”

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Posted 2 years ago

Thank you so much for your 5 star rating of Ross Handling Ltd! We are delighted to know that our service, value, product description and delivery were all to your satisfaction. We truly appreciate your loyalty and commitment to our company as a returning customer. We are so thankful for your feedback and we look forward to continuing to serve you!

Posted 2 years ago

“Good price - quick delivery”

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Posted 2 years ago

Thank you so much, Chris, for giving Ross Handling Ltd a 5 star rating! We sincerely appreciate the positive feedback, especially considering that you have been a returning customer for so long. We are glad that you found our prices to be good and the delivery to be prompt. We are grateful for your kind words and look forward to helping you again soon.

Posted 2 years ago

“Good product at a good price. Our trolley is now usable again.”

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Posted 2 years ago

Thank you so much, Philip, for taking the time to give us a 5-star rating and for being such a loyal and repeating customer! We're delighted to hear that our trolley is now usable again, and that you feel you got a good product at a good price. We really appreciate your support.

Posted 2 years ago

Ross Handling Ltd is rated 4.8 based on 9,875 reviews