Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,083 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,083 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 9th April 2026

111

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service”

Helpful Report

Posted 2 years ago

Thank you so much, Janet, for your five star rating of Ross Handling Ltd! We are so pleased you received excellent service from us. It is our goal to make sure our customers are happy and we are delighted to know we have achieved that with you.

Posted 2 years ago

“Ordered and delivered next What more can I say . fairly priced Well done”

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Posted 2 years ago

Thank you so much, David, for your 5 star rating of Ross Handling Ltd! We really appreciate it. We're delighted to hear that you had a great experience with ordering and delivery; we strive to make the best experience possible for each customer. We're glad you think our prices are fair. Well done!

Posted 2 years ago

“Good company to deal with.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Ross Handling Ltd! We are grateful for your positive review and pleased to hear that our services have kept you satisfied. We are glad you think we are a good company to deal with!

Posted 2 years ago

“The correct parts were easily identified giving us the reassurance of the speaker's knowledge. Excellent speedy delivery and now fitted to the wheelchair 5 out of 5”

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Posted 2 years ago

Thank you so much, John, for the wonderful 5 star rating for Ross Handling Ltd! We are so glad that the correct parts were easily identified and that you appreciated the speaker's knowledge. It is great to hear that the delivery was speedy and the parts were fitted to the wheelchair - 5 out of 5! We are delighted that you had a great experience with us.

Posted 2 years ago

“Very pleased with the product”

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Posted 2 years ago

Thank you so much for the 5-star rating, Janice! We are very pleased that you are very pleased with the product. We appreciate your kind words and support!

Posted 2 years ago

“Delivery prompt, castors ok, problem with the 32mm castors, the colour of the China wheel is black not brown.”

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Posted 2 years ago

Hi John, Thank you so much for your feedback about Ross Handling Ltd. We value your input and work hard to make sure our customers are satisfied with their experience. We hope you’ll be pleased to hear that we are constantly looking for ways to improve our services and make sure our customer's needs are met. If there’s anything else we can do for you, please don’t hesitate to reach out. We appreciate your support and are here to help. Thanks again!

Posted 2 years ago

“Good service”

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Posted 2 years ago

Thank you Sarah for giving us a 5 star rating! We really appreciate it and are glad to hear that you had a great experience with our good service.

Posted 2 years ago

“I placed an order on 27th September it is now 10th October and I have not received the items”

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Posted 2 years ago

Thank you so much for your feedback Mal. I am sorry to hear that it has been over two weeks since you placed the order, but have not yet received it. That falls below our usual high standards of delivery and I apologize for the inconvenience this has caused. We are investigating this issue with our despatch team and you will receive your goods asap. Thank you again for taking the time to let us know about your experience.

Posted 2 years ago

“It was very easy to order a new pair of wheels for my 50-year-old plus sack truck. The parts arrived very quickly and the price was also very competitive. Thank you Ross handling for resolving the issue of my broken wheels. I would absolutely recommend this company.”

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Posted 2 years ago

Thank you, Karen, for your positive feedback about Ross Handling Ltd! We appreciate your kind words and are delighted to hear that our customer service helped you resolve your issue! We are thankful for your 5-star rating and we look forward to serving you again in the future.

Posted 2 years ago

“I found the whole experience from. Phoning up. My order explained to me. The ordering of the items,payment. To the delivery and the items in it what was ordered. Not damaged. I found it all very easy to deal with and wouldn't hesitate using RH again”

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Posted 2 years ago

Thank you so much for your 5-star rating of Ross Handling Ltd! We are so pleased to hear that you found the whole experience a breeze. We are delighted that you would not hesitate to use us again and we look forward to being of service to you in the near future.

Posted 2 years ago

“I didn't find the wheelbarrow wheel sizing information very intuitive but the short video helped a lot. Order processing and delivery was very straight forward and all on time.”

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Posted 2 years ago

Thank you for your 4 star rating, Simon! We appreciate the feedback and are glad to hear that the order processing and delivery was straightforward and on time. We apologize that the wheelbarrow wheel sizing information wasn't intuitive enough, but we are glad that the video helped. Thank you for your business!

Posted 2 years ago

“Brilliant company, from ordering to delivery a few days later. will use again. many thanks”

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Posted 2 years ago

Thank you so much for your 5-star rating and kind words about Ross Handling Ltd., Steve! We really appreciate it. We are so glad that you had a great experience from ordering to delivery and that you will be using us again. Thank you again for your support!

Posted 2 years ago

“Arrived on time. Look great on foot stool.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Ross Handling Ltd! We are thrilled to hear that our product arrived on time and looks great on the footstool. Your satisfaction is very important to us, and we appreciate you taking the time to let us know.

Posted 2 years ago

“Responded really quick after plassing order.”

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Posted 2 years ago

Thank you so much for the 5 star rating of Ross Handling Ltd., Glenn! We're so pleased to hear you got a fast response to your order! We are very grateful for your loyalty to us as a customer.

Posted 2 years ago

“Item arrived quickly, suitably packaged and the item was as described”

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Posted 2 years ago

Thank you so much, David, for your 5 star rating of Ross Handling Ltd. We are so glad that the item arrived quickly, was suitably packaged and exactly as described. It means so much to us that you shared your experience with us.

Posted 2 years ago

“You can't get better service than this so helpful on the phone and very prompt getting my order to me will definitely use again could not ask for any better.”

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Posted 2 years ago

Thank you so much for the amazing 5 star rating! We are delighted to receive such a high rating for our service. We really appreciate your kind words about our helpfulness on the phone and prompt delivery of your order. We look forward to serving you again soon!

Posted 2 years ago

“After speaking to them i found them very helpfull in answering all my questions and there service was excellant.”

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Posted 2 years ago

Thanks Derek for the 5 star rating! I really appreciate it. After speaking to them I found them very helpful in answering all my questions and their service was excellent. I'm glad that my experience with Ross Handling Ltd was a positive one.

Posted 2 years ago

“Great service and the quality was excellent. Will use again”

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Posted 2 years ago

Thank you Colin for your fantastic 5-star rating and kind words! It's always great to hear that our customers are pleased with the quality of our service and the products we provide. We really appreciate you taking the time to share your experience and we look forward to seeing you again soon!

Posted 2 years ago

“good seller arrived on time no problems would use again.”

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Posted 2 years ago

Thank you so much for your 5-star rating of Ross Handling Ltd! We appreciate your kind words: "good seller, arrived on time, no problems – would use again." We're so glad you had a positive experience and we look forward to working with you again in the future.

Posted 2 years ago

“All good thanks”

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Posted 2 years ago

Thanks so much for your 5-star rating of Ross Handling Ltd, Dave! We really appreciate your feedback and we're glad to hear that everything is good for you :)

Posted 2 years ago

Ross Handling Ltd is rated 4.8 based on 10,083 reviews