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Ross Handling Ltd Reviews

4.8 Rating 10,108 Reviews
98 %
of reviewers recommend Ross Handling Ltd
4.8
Based on 10,108 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Read Ross Handling Ltd Reviews

About Ross Handling Ltd:

At Ross Handling, our priority is helping you find the perfect solutions for your material handling needs. Whether you're searching for the ideal castors, wheels, or any other product in our extensive range, our team is here to assist you every step of the way. We believe in making your shopping experience as seamless as possible, with expert advice just a click and phone call away. Let us help you get the job done efficiently and effectively!

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling have been exemplary in my purchase. When the delivery company had a technical failure. Ross Handling offered to send a second parcel to speed up the delivery. Highly recommended!
Helpful Report
Posted 6 months ago
Dear John, Thank you for your five-star feedback. We’re delighted to hear that our team could assist when the delivery encounter occurred, and that you were satisfied with the service. If there’s anything else you need, please let us know. Warm regards, Team Ross Handling Ltd
Posted 6 months ago
Easy to deal with
Helpful Report
Posted 6 months ago
Dear Sarah, Thank you for your five-star feedback. We’re glad to hear it was easy to deal with. If there’s anything else you need, please let us know. Warm regards, Team Ross Handling Ltd
Posted 6 months ago
Good product, but more importantly, good after-sales service from technical team. I think it would be good to include the width of the hub when giving dimensions.
Helpful Report
Posted 6 months ago
Dear Mark, Thank you for your five-star feedback. We’re glad you value our after-sales service. We’ll pass your suggestion about including the hub width in the dimensions to the product team. If there’s anything else you need, please let us know. Warm regards, Team Ross Handling Ltd
Posted 6 months ago
Wheelie good!
Helpful Report
Posted 6 months ago
Dear Mr, Thank you for your five-star feedback. We’re glad you enjoyed it! If there’s anything else you need, please let us know. Warm regards, Team Ross Handling Ltd
Posted 6 months ago
As advertised
Helpful Report
Posted 6 months ago
Dear Anthony, Thank you for your feedback. We’re glad to hear the product was exactly as advertised. If there’s anything else you need, please let us know. Warm regards, Team Ross Handling Ltd
Posted 6 months ago
Tyres arrived on time. Good price too.
Helpful Report
Posted 6 months ago
Dear Michael, Thank you for your feedback. We’re glad the tyres arrived on time and that you found the price good. If there’s anything else you need, please let us know. Warm regards, Team Ross Handling Ltd
Posted 6 months ago
Very helpful and super quick delivery
Helpful Report
Posted 6 months ago
Dear Randall, Thank you for your kind words. We’re glad our team could help and that the delivery was quick for you. If there’s anything else you need, please let us know. Warm regards, Team Ross Handling Ltd
Posted 6 months ago
Purchased online from Ross Handling. An easy to use site and very quick delivery. As I live on the Isle of Wight delivery is sometimes delayed by a day but not in this case. I shall certainly buy from Ross again in the future.
Helpful Report
Posted 7 months ago
Very helpful in helping us to find the correct product replacement and a speedy delivery
Helpful Report
Posted 7 months ago
No fuss, just efficient, knowledgeable and helpful.
Helpful Report
Posted 7 months ago
The wheels I ordered from you are just right for the project that I am going to make thank you very much
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Posted 7 months ago
Purchased stainless wheels several times now , great choice , product meets and exceeds our standards, as its a very arduous environment. Orders are shipped very swiftly, and the loyalty points add up to create a nice discount every so often. First class company , totally recommend, Thank you
Helpful Report
Posted 7 months ago
Item recieved
Helpful Report
Posted 7 months ago
Dear Customer, We’re very sorry you haven’t received your item. This is not the experience we aim to provide. Please could you share your order number or any tracking details so we can investigate immediately and update you on the status? We’ll prioritise resolving this for you and ensure you’re kept informed throughout. Kind regards, Team Ross Handling Ltd
Posted 7 months ago
Fantastic service and first rate products.
Helpful Report
Posted 7 months ago
Excellent turnround/swift response. Very pleased that I could get an exact replacement for my castors which were first fitted by an upholsterer in Leicester sometime in 1987 - the suite is still going strong. at the time we lived in western Park and he must have been a local craftsman.
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Posted 7 months ago
Perfect product 👍
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Posted 7 months ago
I have re upholstered a Victorian iron back chair and the circle brass embellishers were missing. The replicas from Ross Handling were ideal for me to complete my project
Helpful Report
Posted 7 months ago
Looking to replace broken castors on a Edwardian chair. Great range of products, I found exactly what I was looking for on their easy to navigate website. Parts arrived by tracked delivery. Excellent service.
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Posted 7 months ago
Easy to order, arrived quickly so extremely satisfied
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Posted 8 months ago
Very quick delivery, well packaged. Friendly and helpful when I phoned. Will order from Ross Handling from now on.
Helpful Report
Posted 8 months ago
Ross Handling Ltd is rated 4.8 based on 10,108 reviews