Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,054 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,054 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very quick and easy online process to buy exactly what I wanted, including delivery costs to Ireland. The connectors, and steel tubing seemed to be of a high quality and I was happy with the end result and the quick delivery and tracking.”

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Posted 5 years ago

“Very pleased with the quick and efficient service. Thank you.”

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Posted 5 years ago

“Ordering was easy, delivery was spot-on, the fitting- replacing armchair front casters was correct. My electric-controlled armchair behaves beautifully and gives it's sitters comfortable chair movements and stable positioning, on my long- pile carpet. I do recommend Ross casters.”

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Posted 5 years ago

“Very helpful and professional service. Prompt delivery. Impressed by the overall service and excellent products.”

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Posted 5 years ago

“excellent quality castors and speedy delivery.”

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Posted 5 years ago

“Very quick and efficient on the phone also quick and knowledgable about the products . Finally very polite and quick delivery”

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Posted 5 years ago

“Very good website with good photos and dimensions and, in answer to a query very helpful advice. Ordering and payment straightforward and secure. With standard delivery received goods in two days. Castors exactly as expected and good quality at a very reasonable price. All round, A1 product and customer service.”

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Posted 5 years ago

“Stuck with a barrow with awkward spindle size's or so i thought and was told. Put in contact with these guys and problem solved within 5 minutes. A company that knows its stock and product range inside and out, what a refreshing change in this modern charmless world. Highly recommend.”

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Posted 5 years ago

“So happy with this website. You can find an extensive range of products impossible to find in other place. They are quick in deliver and reasonble prices. I really recomend!!!”

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Posted 5 years ago

“Great descriptions and great fast delivery”

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Posted 5 years ago

“Poor customer service. Sent wrong item. Refuse to pay return postage. Ordered black tyre on grey wheel. Sent grey tyre on black wheel. Tyre not square as in the picture either. Their mistake but not helpful.”

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Posted 5 years ago

“Came quickly and well packaged. They look very good quality and added embellishes gave them a really professional finish.”

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Posted 5 years ago

“These castors look great and are great quality. I wanted to be able to move a console table in my hallway to access a cupboard. The castors were a perfect fit and do the job. Excellent customer service too. Each stage of the order is communicated. My order arrived within a couple of days of being placed.”

Ross Handling Ltd 5 star review on 7th October 2020

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Posted 5 years ago

“Good prices, initial service good. Lack of detail info on website caused me to order parts I could not use. No alternative offered. Got what I wanted elsewhere”

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Posted 5 years ago

“Fantastic service”

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Posted 5 years ago

“Prompt , excellent service would se aain”

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Posted 5 years ago

“Great product and a great service.”

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Posted 5 years ago

“A part missing from my order and have emailed twice but heard nothing. Disappointing customer service.”

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Posted 5 years ago

“Ordered a wheel but it was the incorrect one. ROSS sorted it for me without any fuss. Excellent service”

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Posted 5 years ago

“The castors arrived in very good time, well packed and in good condition. My husband and I were very pleased with the quality and when attached was thrilled with the look.”

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Posted 5 years ago

Ross Handling Ltd is rated 4.8 based on 10,054 reviews