Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,054 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,054 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Does exactly what it says on the tin, great service.”

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Posted 5 years ago

“I found online help in deciding my order which was completed satisfactorily. The wheels I purchased are proving 100%.”

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Posted 5 years ago

“The goods came on time”

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Posted 5 years ago

“Excellent service and most helpful when I phoned - Thank you very much.”

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Posted 5 years ago

“Very fast service, using a reliable carrier. New tyre and inner tube working perfectly.”

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Posted 5 years ago

“Excellent service.excellent product. Thank you.”

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Posted 5 years ago

“Great delivery over a good range of products”

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Posted 5 years ago

“Great service , the correct castor delivered in a timely manor.”

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Posted 5 years ago

“Good quality. Easy to fit. Work well.”

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Posted 5 years ago

“I have bought 3 sets of theses castors for different bits of furniture a large poufy, and 2 heavy wood storage boxes they are fantastic quality highly recommend.”

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Posted 5 years ago

“Good, informative website which was easy to use and presented the detail to make informed choice. Slight delay on processing order (not all parts ordered in stock) but great customer service with timely information and option (accepted) to send part order. Product is great quality and served my purpose well.”

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Posted 5 years ago

“Very pleased with the help I received from Ross Castors. I explained what i was building and they advised on which products would work best and they sent me quote including all the sundries I would need. Great company and over and above service. Thank you”

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Posted 5 years ago

“Excellent , just what I wanted , and delivered quickly”

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Posted 5 years ago

“I recently ordered several items of a new line of axle, balloon tyres and fittings from Ross Castors. The order was in the region of £400. There were some problems with the initial DPD delivery as some items were missing and others did not fit. However, the test of a company’s service is when something goes wrong. The staff of Ross Castors could not have been more helpful. They were easily contacted by both phone and email. They were clearly customer focused and went out of their way to make sure that my order was fulfilled. They phoned back when they said they would and kept me informed of the progress. Everything was sorted to my complete satisfaction within a week. I will certainly use this company again, many companies could learn from the customer staff of Ross Castors.”

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Posted 5 years ago

“Very quick turn round on order for replacement wheels for my mother's rollator . Quality product too; better than the manufacturer's originals . Thanks.”

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Posted 5 years ago

“Very quick delivery and well pleased with product. Also a very good website, many thanks”

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Posted 5 years ago

“Came on time and where great value for the money. Where a lot better quality than i expected.”

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Posted 5 years ago

“The product looks really good and was delivered in a timely manner”

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Posted 5 years ago

“Classy fit for cocktail cabinet”

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Posted 5 years ago

“Sent the wrong product”

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Posted 5 years ago

Ross Handling Ltd is rated 4.8 based on 10,054 reviews