Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,054 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,054 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“v good. two screw heads over worked & needed smaller driver, otherwise excellent.”

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Posted 5 years ago

“Very useful new castors delivered the next day - excellent”

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Posted 5 years ago

“Excellent website and service”

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Posted 5 years ago

“On a phone call I received good technical advice. I ordered online and the delivery was next day on standard delivery. So, excellent service.”

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Posted 5 years ago

“I have purchased several items, everything has been excellent with prompt well informed messages on delivery... top job 👍”

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Posted 5 years ago

“Got a quick response & parts arrived on time, delivered by a courier who arrived within the one hour time he gave. Also happy with parts received & how they were packaged.”

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Posted 5 years ago

“The web site was good and the castors I ordered arrived quickly.”

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Posted 5 years ago

“I bought a wheelbarrow tyre and tube which arrived the following day despite the 2 day option chosen. It was fitted in half an hour but hasn't been tested hence the 4 not 5 stars.”

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Posted 5 years ago

“Very happy with purchase”

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Posted 5 years ago

“The delivery was little longer than expected but when I emailed to ask when I could expect it, I got an immediate reply admitting something had gone wrong and promised the delivery would be the next day. Sure enough it arrived the next day. I appreciated their honesty and the way they put the matter right. I have clicked yes below ignoring the first hiccup. I would use them again.”

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Posted 5 years ago

“Good advice given on the phone, and quick delivery .”

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Posted 5 years ago

“Very helpful team that took time listening to my needs and suggesting the best type of castors for the application. Explained why some wouldn't work. Speedy delivery.”

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Posted 5 years ago

“Quality product, pity about the postage charge.”

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Posted 5 years ago

“What a wonderfully easy to use and helpful ordering site, a joy to buy from them. Compare this with that of B & Q, a frustrating badly designed and at times useless site.”

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Posted 5 years ago

“Lauren looked after the order , items arrived , unfortunately not the correct size ( my fault ) however the guys were happy to accept them back and send on the correct size ... excellent customer service !!”

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Posted 5 years ago

“Very quick delivery, good communications and a delightful set of brass castors which were exactly what I needed. Thank you and I am happy to recommend your product and service to any visitor seeking re-assurance.”

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Posted 5 years ago

“The tyre arrived quickly and when the inner tube was missing Ross Castors sent a replacement arrived within days!”

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Posted 5 years ago

“All good. Quick and as described.”

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Posted 5 years ago

“did not fit my barrow. Had to drill out plastic insert and use axle as turning point. Previous wheels has own bearings.”

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Posted 5 years ago

“Good product and good service.”

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Posted 5 years ago

Ross Handling Ltd is rated 4.8 based on 10,054 reviews