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Ross Handling Ltd Reviews

4.8 Rating 10,105 Reviews
98 %
of reviewers recommend Ross Handling Ltd
4.8
Based on 10,105 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read Ross Handling Ltd Reviews

About Ross Handling Ltd:

At Ross Handling, our priority is helping you find the perfect solutions for your material handling needs. Whether you're searching for the ideal castors, wheels, or any other product in our extensive range, our team is here to assist you every step of the way. We believe in making your shopping experience as seamless as possible, with expert advice just a click and phone call away. Let us help you get the job done efficiently and effectively!

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

The delivery was little longer than expected but when I emailed to ask when I could expect it, I got an immediate reply admitting something had gone wrong and promised the delivery would be the next day. Sure enough it arrived the next day. I appreciated their honesty and the way they put the matter right. I have clicked yes below ignoring the first hiccup. I would use them again.
Helpful Report
Posted 5 years ago
Good advice given on the phone, and quick delivery .
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Posted 5 years ago
Very helpful team that took time listening to my needs and suggesting the best type of castors for the application. Explained why some wouldn't work. Speedy delivery.
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Posted 5 years ago
Quality product, pity about the postage charge.
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Posted 5 years ago
What a wonderfully easy to use and helpful ordering site, a joy to buy from them. Compare this with that of B & Q, a frustrating badly designed and at times useless site.
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Posted 5 years ago
Lauren looked after the order , items arrived , unfortunately not the correct size ( my fault ) however the guys were happy to accept them back and send on the correct size ... excellent customer service !!
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Posted 5 years ago
Very quick delivery, good communications and a delightful set of brass castors which were exactly what I needed. Thank you and I am happy to recommend your product and service to any visitor seeking re-assurance.
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Posted 5 years ago
The tyre arrived quickly and when the inner tube was missing Ross Castors sent a replacement arrived within days!
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Posted 5 years ago
All good. Quick and as described.
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Posted 5 years ago
did not fit my barrow. Had to drill out plastic insert and use axle as turning point. Previous wheels has own bearings.
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Posted 5 years ago
Good product and good service.
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Posted 5 years ago
Just what I needed after advice onyourchat line. PW
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Posted 5 years ago
Found just what I was looking for. Castors arrived quickly. Quality is excellent. Perfect for the job.
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Posted 5 years ago
Good service came on time and good value, would use again
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Posted 5 years ago
A very good and prompt service
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Posted 5 years ago
Just what i wanted done the job perfectly good product & service excellent would certainly use this company again
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Posted 5 years ago
I needed a new wheel for my Chillington Wheelbarrow and they referred me to Ross Castors. The new new wheel arrived very promptly, well packed, and I was very impressed with the service I received. I wouldn't hesitate to use them again or to recommend them
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Posted 5 years ago
Easy to find the correct wheel for my wheelbarrow on the Ross website. Their guide to measuring is very clear.The new wheel arrived promptly and I am thrilled with my refurbished barrow
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Posted 5 years ago
Great website , great selection. great service, great delivery ,great wheel =happy gardener!!
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Posted 5 years ago
Excellent customer service. Good advice promptly given when questions asked. Quality products. Quick delivery.
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Posted 5 years ago
Ross Handling Ltd is rated 4.8 based on 10,105 reviews