Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,054 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,054 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The brass castors with rubber wheels are perfect. I couldn't find these anywhere else so am very glad that you sell them. Two orders delivered promptly, even with lockdown delivery chaos, with no problems.”

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Posted 4 years ago

“I am absolutely delighted with my recent purchase of castors for our Parker Knoll armchair. I have struggled for years to move it even after changing the original castors. Thank you.”

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Posted 4 years ago

“The castors arrived in good time, communication from the seller was very good and the castors look great. The have vastly improved the look of an old side table. Will definitely order from Ross Castors again.”

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Posted 4 years ago

“What I say? Good quality and good service”

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Posted 4 years ago

“Good quality. Fast delivery”

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Posted 4 years ago

“Brilliant pre and after sales service. Very informative and understanding of my needs. Fully recommend Ross Handling”

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Posted 4 years ago

“Item as described great communication from company would recommend”

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Posted 4 years ago

“Original order had parts missing. Missing parts forwarded within days. Good customer service.”

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Posted 4 years ago

“Brilliant. They delivered on time. Good quality goods. I will buy from them again. Thank you! The only reason I don't want to review below is because I had a friend who put the wheel on my w'barrow and he said it was brilliant and easy!”

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Posted 4 years ago

“Very happy. Quick delivery. Very classy product.”

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Posted 4 years ago

“Paid £9.50 for next day delivery, the goods did not arrive for 3 days. Had no explanation from Ross, no offer of refund either!!”

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Posted 4 years ago

Good Morning, Apologies for the delay, we despatched the goods on the 28th (the day that you ordered). looks like the goods were held up and delayed with the courier by 1 working day (emails would have been sent to the email address giving you the tracking number and delivery status). i can the goods were delivered 1 working day later (01st Feb). Kind Regards,

Posted 4 years ago

“One broke within days which is why I had to order replacement . Only ordered same as they were reasonably priced”

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Posted 4 years ago

“Excellent service, castors fitted perfectly Very satisfied”

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Posted 4 years ago

“super fast delivery,excellent company to do business with,highly recomend them.”

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Posted 4 years ago

“Just what I ordered. Great delivery.”

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Posted 4 years ago

“Excellent luxury castor”

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Posted 4 years ago

“Very efficient service and notification process”

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Posted 4 years ago

“Excellent service, well done!”

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Posted 4 years ago

“Helpful and efficient”

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Posted 4 years ago

“Found exactly what i was looking for to use on a restoration project. order came very quickly, great service.”

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Posted 4 years ago

Ross Handling Ltd is rated 4.8 based on 10,054 reviews