Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,054 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,054 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the castors on my office chair got broken in our house move. Superglue and sticky tape were to no avail. Ross castors sent me a new castor, which went straight on to the chair, was indistinguishable from the others, and save me buying a whole new chair. Not only that, but Ross offered the cheapest price and the fastest delivery of anybody, and my chair was whole again within two days.”

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Posted 4 years ago

“Very fast service and very happy with the product I bought.”

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Posted 4 years ago

“very pleased with my purchase, and they arrived very quickly too. well done again ross castors.”

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Posted 4 years ago

“Informative website and good service Excellent!”

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Posted 4 years ago

“Perfect for what needed for sorry no pictures but bought for daughter for pool table”

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Posted 4 years ago

“Excellent service inserts and quickly and packed sufficient for there journey not used them yet but are exactly what I was looking for thank you”

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Posted 4 years ago

“Good quality product & prompt delivery.”

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Posted 4 years ago

“I am a DIY enthusiast and needed a couple of adjustable feet for my patio garden table which sits on a sloping site. The variety available on the website was great , so I was able to select a stainless steel foot with a movable plastic foot which will do my job. As the foot has to fit inside the table leg, I also needed a metal insert for the wooden table leg, into which the foot screws. The website also has these, so I chose the most appropriate screw diameter so that the bigger insert would comfortably fit into the leg. I suggest a small improvement to the website could be to place links on the foot page for each diameter foot, to take the user directly to the appropriate insert.”

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Posted 4 years ago

“Very good service.”

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Posted 4 years ago

“great service and prompt delivery”

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Posted 4 years ago

“Correct and very fast delivery”

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Posted 4 years ago

“Great value, got exactly what I required. Could not locate through hole castors elsewhere.”

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Posted 4 years ago

“Fabulous service provided by fabulous staff”

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Posted 4 years ago

“A pleasure to deal with. Minimal delay, kept in touch, nice people.”

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Posted 4 years ago

“The cast iron wheels are perfect, the cutomer service needs some improvement.”

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Posted 4 years ago

“Great company”

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Posted 4 years ago

“great service and product, very easy to deal with”

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Posted 4 years ago

“I had to call as had ordered the wrong type of castor, this was remedied straight away. Brilliant service.”

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Posted 4 years ago

“Ross Castors had the castor cups we wanted in stock, and they were delivered the next day. Can't ask for more than that.”

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Posted 4 years ago

“They look beautiful, better than expected”

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Posted 4 years ago

Ross Handling Ltd is rated 4.8 based on 10,054 reviews