Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,872 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,872 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 20th March 2025

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My mistake was to assume hat "x4" at the top of prices column on your website meant a pack of four castors. Once that was sorted, the order was delivered promptly and efficiently.”

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Posted 6 years ago

“Ideal for the job, good price and very quick delivery”

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Posted 6 years ago

“It took 2 attempts to successfully obtain Qty. x 4 samples from ROSS Castors whereas your competitors (Vital-Parts) only 1 attempt. Although your parts were of a higher quality and less than half the price in a quantity of 1000. Once I ordered and paid for 1000 items they were delivered very swiftly. Items: 3/4" (19mm) Round Angled Feet - SKU:A0446KA”

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Posted 6 years ago

“Exactly what I had ordered”

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Posted 6 years ago

“I placed an order for adjustable feet Ross Castors were very prompt and the delivery was quick I would use them again”

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Posted 6 years ago

“Good product and finishes off the rocking chair nicely!!”

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Posted 6 years ago

“Clear website. Gave me what I wanted. Easy transaction”

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Posted 6 years ago

“Sorted out any questions. Very prompt”

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Posted 6 years ago

“Would have preferred notification of and a choice to accept the substitute to original order.”

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Posted 6 years ago

“Delivery was a little slow but I guess that was due to Xmas. However castors are now fitted. and working well.”

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Posted 6 years ago

“Well done, Ross Castors”

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Posted 6 years ago

“good sturdy products and a reliable service.”

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Posted 6 years ago

“Helpful site to assist with getting the right measurement to start with. Prompt service. Delivered when estimated.”

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Posted 6 years ago

“Good web site, easy to order, emails to give order status, didn't find fedex link and missed delivery but they they left with neighbour so all god”

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Posted 6 years ago

“Even though my order was a small one, it was fulfilled promptly and accurately.”

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Posted 6 years ago

“Helpful website giving precise descriptions of the castors so you can be sure of what you are getting. The one flaw is that (unlike for the castors themselves) the 'headline' p&p cost was exclusive of VAT, which is somewhat misleading - although the price you actually need to pay is clear at the checkout.”

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Posted 6 years ago

“Pack of screws missing from order, but very quickly rectified. Good product, good service.”

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Posted 6 years ago

“Quick delivery”

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Posted 6 years ago

“Helpful technician but ensure you measure axle correctly as imperial to metric won't go”

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Posted 6 years ago

“Purchased 8 industrial 80mm casters 4 of which had breaks to allow me to fit 4 casters to each of my industrial tool boxes. Items arrived within 48hrs and I must say they were heavy duty as i expected. I have now fitted them and they roll very well on a smooth concrete floor. Good strong frame supports the wheel which also gives peace of mind. Overall a very good quality caster with a polyurethane wheel.”

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Posted 6 years ago

Ross Handling Ltd is rated 4.8 based on 9,872 reviews