Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 9,872 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 9,872 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 20th March 2025

108

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have found the company to be very helpful and honest in admitting that their website needs updating”

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Posted 6 years ago

“v prompt service thank you”

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Posted 6 years ago

“The service and attention received by the people at Ross Castors were excellent as always, however, the service by their shipping courier was abysmal including the delivery person.”

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Posted 6 years ago

“swift service”

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Posted 6 years ago

“Good service and quality product on time, would recommend”

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Posted 6 years ago

“Excellent quality and servive”

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Posted 6 years ago

“Got exactly what I wanted at a reasonable price. Only downside was I thought the postage was a bit steep.”

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Posted 6 years ago

“Very good service, fast and efficient. Thank you”

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Posted 6 years ago

“Really fast response. Good quality products. Just disappointed at the cost of shipment to Northern Ireland. Saved a lot by having them shipped to a friend in England and then shipping to me.”

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Posted 6 years ago

“Still awaiting delivery of castors!”

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Posted 6 years ago

“these castors were purchased for a friend whose chair had got two broken. They are now replaced and they are happy.”

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Posted 6 years ago

“very fast deliver but then again at the cost of P & P so it should be.”

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Posted 6 years ago

“The castors that I bought were of a good quality but a bit expensive.”

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Posted 6 years ago

“I was disappointed that the roller bearing was not sealed. Even well greased I suspect it will sieze with rust after it goes in the sea a few times.”

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Posted 6 years ago

“Exactly what was required, but not inexpensive”

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Posted 6 years ago

“Excelent range of castors, effecient order & delivery system The brown ceramic wheels on my 2 castors (antique brass) had minor chips in them which showed up because they are white underneath. Not a big problem though they will get dirty anyway in use. Overall good experience”

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Posted 6 years ago

“Helpful advice by phone clarifying the information on website.”

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Posted 6 years ago

“Goods as described with quick delivery”

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Posted 6 years ago

“Placed order by phone received my M6 Table feet within few days.Good quality replacement product.”

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Posted 6 years ago

“Very good at first I ordered on line And the goods were delivered 2days later. Unfortunately I had ordered the wrong part and I rang and was immediately assured that the parts can be exchanged. On the following Monday I was travelling past Leicester and therefore could call in and change the goods. Unfortunately your internet system and your trade counter are run as separate systems and therefore I had to pay again at the trade counter and now wait for a credit issued for the original purchase”

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Posted 6 years ago

Ross Handling Ltd is rated 4.8 based on 9,872 reviews