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Ross Handling Ltd Reviews

4.8 Rating 10,059 Reviews
98 %
of reviewers recommend Ross Handling Ltd
4.8
Based on 10,059 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Ross Handling Ltd Reviews

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

very fast deliver but then again at the cost of P & P so it should be.
Helpful Report
Posted 7 years ago
The castors that I bought were of a good quality but a bit expensive.
Helpful Report
Posted 7 years ago
I was disappointed that the roller bearing was not sealed. Even well greased I suspect it will sieze with rust after it goes in the sea a few times.
Helpful Report
Posted 7 years ago
Exactly what was required, but not inexpensive
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Posted 7 years ago
Excelent range of castors, effecient order & delivery system The brown ceramic wheels on my 2 castors (antique brass) had minor chips in them which showed up because they are white underneath. Not a big problem though they will get dirty anyway in use. Overall good experience
Helpful Report
Posted 7 years ago
Helpful advice by phone clarifying the information on website.
Helpful Report
Posted 7 years ago
Goods as described with quick delivery
Helpful Report
Posted 7 years ago
Placed order by phone received my M6 Table feet within few days.Good quality replacement product.
Helpful Report
Posted 7 years ago
Very good at first I ordered on line And the goods were delivered 2days later. Unfortunately I had ordered the wrong part and I rang and was immediately assured that the parts can be exchanged. On the following Monday I was travelling past Leicester and therefore could call in and change the goods. Unfortunately your internet system and your trade counter are run as separate systems and therefore I had to pay again at the trade counter and now wait for a credit issued for the original purchase
Helpful Report
Posted 7 years ago
Fast Delivery. Good Service.
Helpful Report
Posted 7 years ago
Good product and good service, only let down by the courier (Fedex) who delivered a day late with no pre-warning or explanatory message. Having paid for overnight delivery and waited in all day, after receiving an Email stating the delivery would be on that day, I was very disappointed.
Helpful Report
Posted 7 years ago
It says somewhere that it's possible to change the wheel direction by 90degrees. It's true, it is possible but it certainly wasn't easy!!! Other than that, all was good.
Helpful Report
Posted 7 years ago
Very efficient service. I bought a replacement Haemmerlin barrow wheel and ordered an axle which was supposed to fit all Haemmerlin barrows. It was too short for mine so I had to make the old axle fit the new wheel by sawing bits of it. A nuisance, as Mr Trump might end.
Helpful Report
Posted 7 years ago
Very quick delivery, items as advertised thank you.
Helpful Report
Posted 7 years ago
good communication, reasonable prices, quick despatch
Helpful Report
Posted 7 years ago
prompt delivery service
Helpful Report
Posted 7 years ago
Exactly what we were looking for. Well made, sturdy, no marks left on the floor.
Helpful Report
Posted 7 years ago
good fast service, just what we needed
Helpful Report
Posted 7 years ago
Great advice from their staff regarding the replacement caster I needed. They got it right! Thanks
Helpful Report
Posted 7 years ago
Goods arrived in reasonable time could of had better communication
Helpful Report
Posted 7 years ago
Ross Handling Ltd is rated 4.8 based on 10,059 reviews