Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,083 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,083 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 9th April 2026

111

Anonymous

Anonymous // 01/01/2019

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“Great technical advice and delivery performance”

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Posted 3 years ago

Thank you so much, Christopher, for your kind five star rating of Ross Handling Ltd! We really appreciate it, especially coming from a repeat customer like yourself. It really means a lot that you've recognized our great technical advice and delivery performance. Thank you for being our loyal customer!

Posted 3 years ago

“Delivery as promised , adjustable feet insert part were a little too wide, had to grind down, otherwise ok”

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Posted 3 years ago

Thank you so much, Richard, for your five-star rating of Ross Handling Ltd. We were delighted to hear that we were able to fulfill our promise on the delivery, and we apologize for the slight issue with the adjustable feet inserts being a bit too wide. We are so thankful for your returning business here at Ross Handing Ltd.!

Posted 3 years ago

“Good selection of products. Easy to navigate site. Efficient and speedy dispatch and delivery. Product as described. Nice”

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Posted 3 years ago

Thank you so much Christopher, for your 5 star rating of Ross Handling Ltd! We are so glad that you are pleased with the selection, navigability, efficiency, speed, and accurate product description. We appreciate your continued support!

Posted 3 years ago

“Excellent quality castors..quick delivery. Very pleased.”

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Posted 3 years ago

Thank you very much Simon for your 5 star rating of Ross Handling Ltd. It's greatly appreciated. We're delighted to hear that you were pleased with the quick delivery and the excellent quality castors! We appreciate your loyalty as a returning customer.

Posted 3 years ago

“Excellent, exactly what we were looking for a replacement, brilliant👍”

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Posted 3 years ago

Thank you Phillip for your fantastic 5 star rating of Ross Handling Ltd. We are so pleased that we were able to provide you with an excellent replacement and we really appreciate your loyalty and repeated business. Thank you for your excellent feedback👍

Posted 3 years ago

“The wheel I purchased came the next day and is just as ordered. Thanks.”

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Posted 3 years ago

Thank you so much for your 5 star rating of Ross Handling Ltd, Roland! We really appreciate your continued support for our company. We're happy to hear that your wheel purchase came the next day and was just as ordered. So glad you're happy with your purchase! Thank you for being a repeat customer!

Posted 3 years ago

“Efficient and good value, thanks.”

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Posted 3 years ago

Thank you so much Michael for your amazing 5 star rating of Ross Handling Ltd! We really appreciate your continued support as a repeat customer. Your kind words mean a lot to us, and we are glad to be able to provide efficient and good value service to you. Thank you again!

Posted 3 years ago

“Thankyou Ross wheels are perfect after enlarging the centres”

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Posted 3 years ago

Thank you so much, John! We are so glad to hear that you are pleased with your Ross Wheels after enlarging the centers. Your 5-star rating means a lot to us here at Ross Handling Ltd. Thank you for taking the time to share your positive experience with us!

Posted 3 years ago

“Excellent customer service, really good advice & help with choosing the correct castors. Prompt communication & delivery of items. Would definitely recommend.”

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Posted 3 years ago

Thank you so much, Wendy, for your five-star rating of Ross Handling Ltd. We really appreciate your kind words about our excellent customer service, the great advice we provided, the prompt communication and of course the fast delivery. We especially value your loyalty as a returning customer, and look forward to serving you again in the future.

Posted 3 years ago

“I’ve used Ross Handling a few times and their communication and delivery time is always great Makes my job easier, cheers”

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Posted 3 years ago

Thank you so much Ben for your 5 star rating of Ross Handling Ltd. We appreciate your loyalty and it makes us so happy that we could make your job easier. We value you as a returning customer and thank you for your positive feedback!

Posted 3 years ago

“There were some delays in delivering parts of my order but in discussing this with customer service who responded by return and all were received within the week.”

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Posted 3 years ago

Thank you so much for your honest feedback regarding your experience with Ross Handling Ltd. We are very sorry to hear that your order went wrong and we would like to apologize for the inconvenience caused. Our team always strives to deliver the best services and ensure that our customers have a positive experience using our products and services. We really appreciate you taking the time to let us know about the mistakes made with your order and we hope that we can make it up to you. We are always open to hearing what we can do to improve our process and make sure that this does not happen again.

Posted 3 years ago

“Needed some flexible adjustable feet, wide range to choose from. The product was perfect for my needs and was delivered very quickly.”

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Posted 3 years ago

Thank you so much for your 5 star rating of Ross Handling Ltd! We are thrilled to hear that the product was perfect for your needs and was delivered quickly. We really appreciate your repeat business, and look forward to serving you again soon!

Posted 3 years ago

“One of the best customer services I’ve had from any supplier. The items I ordered were out of stock, they emailed within 30 mins to offer an alternative, that was suitable for my application. I agreed the purchase. They confirmed & provided postage details & processed the refund. First class service. Will use again.”

Helpful Report

Posted 3 years ago

Thank you, Robert, for your 5 star rating of Ross Handling Ltd! We really appreciate your loyalty and the trust you have placed in us as a supplier. We are thrilled to hear that we have provided you with one of the best customer services you have ever experienced. We are so glad that the alternative solution we offered was suitable for your application and that you agreed to the purchase and we are grateful for your returning as a customer. Thank you for your kind words and for taking the time to leave us a review. We look forward to serving you again in the future.

Posted 3 years ago

“Good products, great service.”

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Posted 3 years ago

Thank you so much, Jacopo, for your 5 star rating of Ross Handling Ltd. We really appreciate your loyalty and we are thrilled that you think our products and services are great. Thank you for being a loyal customer!

Posted 3 years ago

“Great company to deal with. Very professional and helpful. Highly recommended”

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Posted 3 years ago

Thank you so much for your 5-star rating of Ross Handling Ltd! We are thrilled to hear that you found us to be a great company to deal with, very professional and helpful, and highly recommended. We truly appreciate the time you took to recommend us and your loyalty to us as a customer.

Posted 3 years ago

“very good, parts arrived on time and well packaged.”

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Posted 3 years ago

Thanks so much for your 5 star rating, Robert! We are highly appreciative of your feedback. We're glad to hear you had a very good experience with our parts arriving on time and well packaged. We value your loyalty as a returning customer!

Posted 3 years ago

“good advice and service thank you”

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Posted 3 years ago

Thank you very much, Tony, for your 5-star rating of Ross Handling Ltd. We are so pleased to hear that you have had good advice and service from us and that you are a repeating customer. We are very grateful for your loyalty!

Posted 3 years ago

“Great items reasonably priced, fast service and postage. Have used more than once.”

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Posted 3 years ago

Thank you, Robert, for your 5 star rating of Ross Handling Ltd. We greatly appreciate your loyal support and feedback. We are delighted to know that our items are reasonably priced, that our service and postage are speedy, and that you have used our services more than once. Thank you for being a loyal customer!

Posted 3 years ago

“Product (5 plastic inserts for office chair approximately 2 oz )very good, response very quick. Price £4.90 acceptable. £5.50 standard delivery in an envelope via post - ridiculous!! If it hadn’t been urgent……”

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Posted 3 years ago

Thank you so much for your review of Ross Handing Ltd., William! We are so glad to hear that our team has been able to provide you with a great experience. Thank you for your feedback on the postage fees we aim to provide the best service for our customers and your opinion has been noted. Please don’t hesitate to reach out if you have any other questions or need any help.

Posted 3 years ago

“Excellent service. Very fast delivery, good quality”

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Posted 3 years ago

Thank you so much Clare for your 5 star rating of Ross Handling Ltd. We are thrilled that you are pleased with our excellent service, fast delivery and good quality. We appreciate your loyalty and look forward to continuing to provide you with the same great service in the future!

Posted 3 years ago

Ross Handling Ltd is rated 4.8 based on 10,083 reviews