Room to Grow Reviews

Name: Room to Grow
Address: Top Barn, Rectory Road, Steppingley, Bedford
Rating: 4.25

4.3 Rating 2,443 Reviews

82 %

of reviewers recommend Room to Grow

4.3

Based on 2,443 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 196 3344

Email:

hello@roomtogrow.co.uk

Location:

Top Barn,
Rectory Road,
Steppingley
Bedford
MK45 5AT

Room to Grow 5 star review on 14th December 2024

Sophie G

Room to Grow 1 star review on 18th September 2024

Abbie

Room to Grow 5 star review on 13th December 2021

Judith R

Anonymous

Anonymous // 01/01/2019

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“Great service and fast delivery.”

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Posted 9 years ago

Thank you for taking the time to leave a review for RTG and your new Solitaire White High Sleeper. It is marvellous to hear that your child loves their new bed and we hope that we hear from you again in the future. Best Wishes, RTG.

Posted 4 years ago

“Easy to order and fast delivery service. Dealt with any queries immediately.”

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Posted 9 years ago

Thank you for taking the time to leave a review for RTG. It is always wonderful to receive praise for our customer service and delivery teams. We know that you'll enjoy your new Solitaire Ultimate High Sleeper with Desk and Chest for years to come. Best Wishes, RTG.

Posted 4 years ago

“Unhappy at being charged £35 delivery on a £400 order plus £50 to return an item I ordered by mistake. It's made the lovely low bed for my toddler an expensive mistake.”

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Posted 9 years ago

Thank you for your comments. To keep our prices competitive we do have to charge delivery separate on orders under £500 and we are transparent about this on our website. As we use a third party delivery company we are charged for collections as detailed in our T&Cs. We are delighted to hear that you love your new Kurt Single Bed. Best Wishes, RTG.

Posted 4 years ago

“Speedy, kept us informed for delivery times, friendly driver”

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Posted 9 years ago

Thank you so much for leaving a review for RTG. The Solitaire Midsleeper with Bookcase and Chest is a popular combination and we're delighted to hear that you are very happy with your new bedroom furniture. Please tell your family and friends about us and do come back and see us again.

Posted 4 years ago

“Great service helpful sales team!”

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Posted 9 years ago

Thank you for leaving a review for RTG and sharing your comments about your new Acacia Bibop Bunk Bed. It is wonderful to hear your comments about our Customer Service Team and I will be sure to share this with the team. Thanks again.

Posted 4 years ago

“We were very impressed with the customer service, delivery and build service from room to grow and the Tam Tam bunk beds too. Would definitely use them again and recommend them.”

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Posted 9 years ago

Thank you for taking the time to leave a review for RTG and your new Tam Tam White Bunk Bed. We are delighted to hear your comments about our Customer Service and delivery team. Please tell your family and friends about us - we'd love to hear from them. We hope you will return and order from us again in the future.

Posted 4 years ago

“Some mix ups with the orderering but very responsive and cheerfully resolved.”

Helpful Report

Posted 9 years ago

Thank you for leaving a review for RTG and sharing your experience. We are pleased that we were able to resolve things to your satisfaction and we are delighted to hear that you are happy with your new Solitaire White High Sleeper. Thanks again.

Posted 4 years ago

“A little more info on delivery time would be useful”

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Posted 9 years ago

Thank you for leaving a review for RTG and your new Uno S Open Sprung Mattress - it is great to hear that you are highly satisfied with your purchase. We will pass on your comments to the delivery team. Thanks again.

Posted 4 years ago

“Kept informed of my delivery time.”

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Posted 9 years ago

It is great to hear your comments about your new Urban High Sleeper 2 and that your daughter loves her new bed. Thank you for your comments about RTG's service - it is always reassuring to hear that you had a great experience with us. Thanks again.

Posted 4 years ago

“Good service but item a bit expensive for what it is.”

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Posted 9 years ago

Thank you for taking the time to leave a review for RTG. We will pass on your comments to the manufacturer.

Posted 4 years ago

“Ordering good and really happy with the product. Bit more communication on delivery would have been really nice. Felt they were very vague as to when it might get delivered, when you need to arrange to be in for it.”

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Posted 9 years ago

Thank you for leaving a review for RTG. We take on board your disappointment in not being kept fully up to date with the progress of your order and we have passed on your comments to the delivery team to look into how this can be improved. We are delighted to hear that your daughter loves her new Solitaire Ultimate Study High Sleeper - it really is a superb space saving solution for smaller spaces. Thanks again.

Posted 4 years ago

“Couldn't fault the service. Speedy, reliable and easy.”

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Posted 9 years ago

It is great to receive your review about your new Solitaire White Midsleeper and that your son loves his new bed. Thank you for your comments about RTG's service - it is always reassuring to hear that you had a great experience with us. Thanks again.

Posted 4 years ago

“Service superb from order through to 'installation'”

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Posted 9 years ago

Thank you so much for leaving a review for RTG. The Thuka Trendy 29 High Sleeper is very popular because of the many reasons you have detailed. We're absolutely delighted to hear that you and your daughter are over the moon with your new bed. Please tell your family and friends about us and do come back and see us again.

Posted 4 years ago

“No issues and very helpful”

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Posted 9 years ago

Thank you so much for taking the time to leave a review for RTG. It is always fantastic to hear comments like this and we're delighted to hear that you love your new Thuka Trendy 1 Shorty Single Bed.

Posted 4 years ago

“Good no problems”

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Posted 9 years ago

Thank you for taking the time to advise us of your recent experience with RTG. Your review is valuable to us and it is great to hear that you are satisfied with all aspects of customer service, delivery and your new Solitaire White Midsleeper. Thanks again.

Posted 4 years ago

“Love it. It's perfect, sturdy, looks fab, and most importantly my son loves it!”

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Posted 9 years ago

“Very helpful!”

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Posted 9 years ago

Thank you so much for leaving a review. We are delighted to hear that we have made you and your son happy with your new Solitaire White Midsleeper with Navy and Red Tent. We hope to hear from you again in the future.

Posted 4 years ago

“Excellent at responding to communication - however I had to chase with regards to the courier company not getting in touch in designated times to agree a delivery date. Sadly this prevents me rating excellent.”

Helpful Report

Posted 9 years ago

Thank you for leaving a review for RTG and your new Solitaire White Midsleeper. Your feedback is valuable to us. We are so pleased to hear that you are happy with the customer service you received and apologise this was not extended to the delivery service. Occasionally, once a new bed has 'settled' the hardware may need tightening ever so slightly to eliminate the creak and then you should be set. Thanks again.

Posted 4 years ago

“I placed order on a Wednesday, bed was delivered the following Friday. Staff were very helpful when I called chasing delivery date.”

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Posted 9 years ago

Thank you for leaving a review for RTG and your new Solitaire White L-Shaped Bunk Bed. We are delighted to receive your comments. Thanks again.

Posted 4 years ago

“It took 3 deliveries for my son's bedroom suite consisting of stompa cabin bed, mattress, chest of drawers & cube. 1st time they only got the bed and mattress. The installation people were uncertain of whether they even had the mattress with them. Second delivery had the wrong top drawer for the chest. Finally they brought the drawer and a week later they attempted to deliver another one! My request for some short of apology in the form of compensation fell into deaf ears! Very disappointing service especially for an order of that price!”

Helpful Report

Posted 9 years ago

Thank your for your comments. We so very sorry for the apparent confusion and errors at the warehouse which resulted in you having several deliveries. It is never our intention to cause upset and inconvenience so we do sincerely apologise for this. We are pleased that we were able to resolve this for you and that your son is delighted with his new bedroom furniture.

Posted 4 years ago

Room to Grow is rated 4.3 based on 2,443 reviews