The Roof Box Company Reviews

Name: The Roof Box Company
Address: Unit 1a, Toll Bar Estate, Station Road, Sedbergh, Cumbria
Rating: 4.86

4.9 Rating 838 Reviews

97 %

of reviewers recommend The Roof Box Company

4.9

Based on 838 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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“Excellent range of products with helpful buying guides as well as filters for choosing the right options for your specific car, and videos/manuals to help with fitting the bars/boxes once received. They were also very helpful when I called with queries before making my purchase. Delivery was as stated on the website, except for 1 item that came via a different courier that was not delivered on time, but this was down to the courier not The Roof Box Company directly. Again they were very helpful when I called about that. Couldn't find the items cheaper anywhere else either, so it was refreshing to receive such great service whilst not paying over the odds. I wouldn't hesitate to buy from them again in the future.”

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Posted 9 months ago

“The box arrived as descibed and very speedy delivery. Overall very pleased with my purchase.”

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Posted 9 months ago

“I have bought several items from the roofbox company over the years and have always received an excellent service. The website is particularly easy to use even for a technophobe like myself.”

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Posted 9 months ago

“Excellent customer service from real people and competitive pricing”

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Posted 9 months ago

“Was very pleased but didn’t fit until last weekend bars bent”

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Posted 9 months ago

Hello Jonathan, Thank you for taking the time to leave a review. We’re sorry to hear that you’re concerned about the shape of your Thule steel bars. We’d like to reassure you that Thule updated the design of their steel bars a few years ago, and they now feature a slight curve. This change has been made to match the shape of the Thule WingBars and to make installation easier. While they may appear bowed, this is intentional and does not affect their strength or performance. If you have any concerns about fitting or usage, we’d be happy to assist further. Please don’t hesitate to reach out to our team. Best wishes, The Roof Box Company www.roofbox.co.uk

Posted 9 months ago

“Very clear website & product delivered quickly”

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Posted 9 months ago

“Excellent range of bike racks at competitive prices. The prompt delivery was much appreciated.”

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Posted 9 months ago

“Good information, helpful service, clear website. Pictorial instructions with Buzzrack a bit confusing.”

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Posted 9 months ago

“Very happy with my purchase, all as describes and a good fit to my car. The speed of standard delivery was a welcome surprise!”

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Posted 9 months ago

“Good company and service thank you”

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Posted 9 months ago

“WELL MADE AND A GOOD FIT”

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Posted 9 months ago

“Good responsive company with quick delivery. Answered a technical query within a couppe of hours”

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Posted 9 months ago

“Easy to use website. Fast delivery with well packed items. Product is fantastic. Easy to fit, great quality and looks amazing”

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Posted 9 months ago

“Great technical advice. I wanted a bike rack to fit on to my roof rack. The company showed me the different options - easy to view, full information - and I selected one. It arrived within the stated delivery time and came with all the accessories, nothing missing. Very satisfied!”

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Posted 9 months ago

“Great product and fast delivery”

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Posted 9 months ago

“Very straightforward from start to finish”

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Posted 9 months ago

“I used the sites online guide to find the correct roof bars and feet for my Volvo car, this was very straight forward to use which gave me a list of all the parts I required. The ordering process was straight forward and my items were dispatched the same day. The pricing was not too bad but if you look around the internet you can find the same products cheaper but I wanted to purchase from a company I had used in the past and I knew was reputable.”

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Posted 9 months ago

“Great company to deal with, offering very quick delivery. Website is full on simple, clear and informative. Nice!”

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Posted 9 months ago

“Really good shopping experience as newcomers to roof bars and boxes. Very helpful prior to purchase and great at answering queries. Great shopping experience and the products we received seem to be ideal. We have already recommended the company to friends.”

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Posted 9 months ago

“First time I've used this company, would use them again without hestitation. Easy to order, prompt delivery, very happy with my purchase.”

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Posted 9 months ago

The Roof Box Company is rated 4.9 based on 838 reviews