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The Roof Box Company Reviews

4.9 Rating 838 Reviews
97 %
of reviewers recommend The Roof Box Company
4.9
Based on 838 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Everything went whout any problems. I think it may even have arrived a few days early. I had a technical querie which was answered promptly and the staff seemed knowledgeable on the product.
Helpful Report
Posted 9 months ago
Easy to use website, offering great advise and apporach to sorting out roof rack, box, and bike carrier. Fast delivery. Great.
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Posted 9 months ago
Great service every thing in stock .quick delivery what more can you want.
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Posted 9 months ago
Good service. Good price. Good product.
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Posted 9 months ago
I purchased an Atera bike rack. Sevice was excellent with the rack being delivered quickly and exactly when specified. Price was also good compared to other sources. I have purchased items from Roof Box Company in the past and have never been disappointed.
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Posted 9 months ago
Excellent service when I called. Product advised exactly right. Thankyou
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Posted 9 months ago
Instructions not very good, customer help very good, roof rack ok once I had managed to work out how to fit it properly.
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Posted 9 months ago
Good products Sound advice
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Posted 9 months ago
Good communication about availability when my order was on back order.
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Posted 9 months ago
I purchased a GENIO PRO Advanced bike carrier (2 to 3 bikes) under the advice that it would fit on my T5 VW California Campervan tow-bar and allow the tailgate to fully open when rack tilted - perfect. A couple of instruction issues were sorted out promptly from Customer Support.
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Posted 9 months ago
Good service. The packaging was damaged by the courier but the contents were good . Very good prices.
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Posted 9 months ago
I ordered a set of tyre socks to use when crossing the Pyrenees in February and March. They are a legal requirement if you don't have snow tyres on mountain roads in France during winter months. I ordered the tyre socks at about 5:00 pm one evening, and they were delivered in Yorkshire at 8:00 the following morning. I didn't need to use them due to lack of snow, but they would have been a life saver if there had been. In the past I have also purchased a cycle carrier from the Roof Box Company. The carrier is of excellent quality and has been used many times. I have no hesitation in saying that The Roof Box Company is an excellent company to deal with. Michael Smith
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Posted 9 months ago
Exceptional price and quick delivery - the roof box is exactly what I wanted.
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Posted 9 months ago
After a log of research to find a set of roof bars for my car, I picked The Roof Box company as their Web site was excellent, as was the price point, it's very competitive. Overall, I'm more than happy with my purchase and would definitely use them again if needed.
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Posted 9 months ago
Good, informative website, excellent advice when contacted. Quick delivery. All round professional outfit - second time used.
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Posted 9 months ago
Good selection of branded roof bars on website, easy to choose model to suit car and tracked delivery. Have purchased roof bars from The Roof Box previously
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Posted 9 months ago
Completely reliable.
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Posted 9 months ago
This is my 4th purchase from you and all items are first class and fit the relevant cars.Strong and yet lightweight. thank you
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Posted 9 months ago
Good products; easy ordering; quick response to queries.
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Posted 9 months ago
H, I bought the Buzzrack E Scorpion 1. It was delivered promptly. It fits the back of my campervan perfectl. Easy to lift of the tow ball. My van has barn doors but I could easily access the rear storage are with the bike folded down. This may depend pn which bike you have. Great product.
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Posted 9 months ago
The Roof Box Company is rated 4.9 based on 838 reviews