Rollerdor Reviews

Name: Rollerdor
Address: 10 & 12 Jarrold WayBowthorpe Employment AreaNorwich, Norfolk
Rating: 4.79

4.8 Rating 2,825 Reviews

96 %

of reviewers recommend Rollerdor

Company Reviews

Metrics

Info

4.8

Based on 2,825 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 030 6004

Email:

sales@rollerdor.net

Location:

10 & 12 Jarrold WayBowthorpe Employment AreaNorwich
Norfolk
NR5 9JD

Write Your review

Tell us how Rollerdor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rollerdor 5 star review on 8th August 2024

Court G84 7UA

Rollerdor 5 star review on 6th August 2024

Anonymous

Rollerdor 5 star review on 26th July 2024

Trevethick B78 2JA

Rollerdor 5 star review on 3rd January 2023

Lawrenson FY5 1DX

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, works well”

Helpful Report

Posted 3 years ago

“WHEN I ORDER PARTS ONLINE I ALWAYS GET GOOD SERVICE”

Helpful Report

Posted 3 years ago

“Rollerdor was recommended by my neighbour who had their door installed about 18 months earlier but I did my own research into many companies. There was a large range in the quotes but not such a range in quality. I chose Rollerdor because of the quality of the produce, the source (UK) of the motor, the duration of the guarantee, in-depth reading of reviews and the price. Bottom line is, I wish I'd got the electric door a lot sooner and I'm pleased with my decision to use Rollerdor. Happily recommend them.”

Helpful Report

Posted 3 years ago

“Your service was lifesaving and amazing”

Helpful Report

Posted 3 years ago

“Bought roller door straps to replace broken. Service was excellent and I bought them from Rollerdor website.”

Helpful Report

Posted 3 years ago

“Excellent service promptly delivered”

Helpful Report

Posted 3 years ago

“Perfect service. Quick delivery and excellent product 👌🏻”

Helpful Report

Posted 3 years ago

“Good service throughout from ordering to delivery and after sales help with setting up electronic controls. Suggest you might improve installation guide on controls - some ambiguity with 2 different sets of instructions.”

Helpful Report

Posted 3 years ago

“The service from sales staff to delivery staff could not be better First class service keep you in the loop from ordering to delivery excellent company excellent product”

Helpful Report

Posted 3 years ago

“This company is superb! Reese and Jamie did a perfect installation, and came back to fix a small 'glitch' without any fuss or hassle. The whole approach from Rollerdor was professional, polite and helpful. High quality work and product. (Unlike a competitor who came to quote, gave a ridiculously 'hard sell' told lies "You are lucky, because I am the marketing manager, so won't be adding commission like other reps would", and then tried it on by quoting almost twice as much as the Rollerdor price. Can't say who, but don't get caught in their jaws!)”

Helpful Report

Posted 3 years ago

“My rollerdor has been installed for quite a few years now and it has been great. I recently phoned the company to order spares as one of the straps had snapped on the top of the door. The miserable girl on the end of the phone couldn't have been more unhelpful if she tried. If you need spares just go to the website and order from there and don't bother phoning. In summary : great door but poor aftersales service.”

Helpful Report

Posted 3 years ago

“Works well but a little disappointed that seal not quite as robust as I hoped to stop rain underneath”

Helpful Report

Posted 3 years ago

“Noisier than expected and remote a little vague occasionally but otherwise very happy with it.”

Helpful Report

Posted 3 years ago

“Poor upgrade,2 new locking straps have broken damaging the door curtain pick up recess. Previous door was better.”

Helpful Report

Posted 3 years ago

“Have been very pleased with Rollerdor,easy to contact and great communication. Had a few issues with the door in the early days with the plastic clasps but this was resolved quickly with an upgrade. Overall,very happy with the company.”

Helpful Report

Posted 3 years ago

“A friend bought and fitted but you repaired it completely to our satisfaction I love my DOOR thank you, Harry Matheson”

Helpful Report

Posted 3 years ago

“Knowledgeable and helpfull staff delivered any parts that I order when promised,great to deal with.”

Helpful Report

Posted 3 years ago

“Asked for a repair on one of my existing doors. Was quoted a price after providing pictures/etc. Subsequently told you were unable to repair my doors because of size of slats. I had quoted the size of the slates from the outset.”

Helpful Report

Posted 3 years ago

“I'm very happy with the ease of fitting (I consider myself a competent DIYer). The you tube videos helped. Very satisfied with its operation. The only snag was the first controller would randomly open the door on its own. The new one supplied seems fine.”

Helpful Report

Posted 3 years ago

“Very pleased with our Rollerdor. Fitting was quick and precise and included disposal of the existing up and over metal door. If I have a criticism, it would have been better if you had used paintable mastic for the installation. This would have made painting the white rendering each side much easier.”

Helpful Report

Posted 3 years ago

Rollerdor is rated 4.8 based on 2,825 reviews