Rollerdor Reviews

Name: Rollerdor
Address: 10 & 12 Jarrold WayBowthorpe Employment AreaNorwich, Norfolk
Rating: 4.79

4.8 Rating 2,825 Reviews

96 %

of reviewers recommend Rollerdor

Company Reviews

Metrics

Info

4.8

Based on 2,825 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 030 6004

Email:

sales@rollerdor.net

Location:

10 & 12 Jarrold WayBowthorpe Employment AreaNorwich
Norfolk
NR5 9JD

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Rollerdor 5 star review on 8th August 2024

Court G84 7UA

Rollerdor 5 star review on 6th August 2024

Anonymous

Rollerdor 5 star review on 26th July 2024

Trevethick B78 2JA

Rollerdor 5 star review on 3rd January 2023

Lawrenson FY5 1DX

159

Anonymous

Anonymous // 01/01/2019

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“Great service from start to finish. I got supply only and it was very easy to install and also good quality highly recommended”

Helpful Report

Posted 3 years ago

“Straight forward purchase of replacement remote control fob. Easy to programme. Great seevice”

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Posted 3 years ago

“Great quality great price easy to fit.”

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Posted 3 years ago

“Can't fault the service we received both on the phone and from the guys who visited. Excellent communication, guys turned up when they said they would, clear explanation of the issue and how resolved. 5*”

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Posted 3 years ago

“This is the 3rd door provided by Rollerdor. Had a problem with it and the after sales team sorted it straight away. I have recommended this company to one of my friends. A very pleasant and helpful firm to deal with. Many thanks Rollerdor”

Helpful Report

Posted 3 years ago

“My Rollerdor now does the job I need it to do. Rollerdor provided good on-site support that, after a number of visits, resolved the problems we had with closing the door. There were significant delays in securing the follow up visits.”

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Posted 3 years ago

“We were so pleased with the service that Rollerdor provided with our first garage door that when we needed a new door to the back of the garage we had no hesitation in asking Rollerdor to instal a second one. Again, we were dealt with in a friendly and efficient way. The installation team arrived on time and they clearly knew what they were doing. The new door fits perfectly and has operated without any problems. We would recommend anyone needing a garage door to contact Rollerdor.”

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Posted 3 years ago

“From start to finish it was all smooth. Would use again. Steve.”

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Posted 3 years ago

“I would highly recommend Rollerdor for the service in supplying my new electric garage door on time and at a very very competitive price as I had looked at many other companies and couldn't get an electric door for the price quoted delivered to my door other companies would only deliver as far as Inverness”

Helpful Report

Posted 3 years ago

“We were pleased with our new garage door at first but has broken several times which is a pain always send someone out to repair it but at a cost to us of £75.00 pounds each time”

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Posted 3 years ago

“Bought our door about 5 years ago and in that time it has one service when it was playing up a bit, then recently the motor went and it stopped working. I was expecting a huge bill to repair, but it turned out to be refreshingly reasonable and the Rollerdor team were fantastic in initially providing help and assistance by phone and did everything they could to be certain it was not an issue I could resolve myself before booking an engineer visit. The guys that came out turned up early and did a great job in fixing it promptly. Highly recommended”

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Posted 3 years ago

“Friendly, helpful, professional, perfect! Thank you!”

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Posted 3 years ago

“Received fob quickly, unfortunately it had an error so contacted rollerdor and they asked that i send it back and they would repair or replace. Recieved replacment within days of returning and works fine now.”

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Posted 3 years ago

“Have always had a very positive response from Rollerdoor. My door is approx 6 years old and there have only been minor issues which they have been very quick to attend or advise over phone.”

Helpful Report

Posted 3 years ago

“Excellent service. Guy came to check dimensions and spec required. Two excellent installers made a lovely job and took all the old door away. Would recommend.”

Helpful Report

Posted 3 years ago

“The door works well been installed now for about 3 years but have only just been asked to write a review. It gave me the extra headroom I needed on the entrance as the door rolls up behind the brickwork. The door slats were thinner (not as strong as I expected) not that this has caused an issue and I didn't really know what to expect. More could be done on installation to make the removal of the old door look better even if you had to pay a little bit extra I think that there may have been something in the T&Cs about not making good but I think more should have been done. The installers are a local company sub contracted. Had 2 problems with the door, first time a lot of banging when going up and down - this was fixed under warranty. The second time the clamps that hold the door to the roller all came off the door so it wouldn't go up, this happened very soon after the door stopped going fully up and wasn't covered by warranty as it had expired (it wasn't clear on the sales invoice the period of the warranty). Spare straps were available from the website and it was a quick DIY job to repair I added an additional strap to the door as the top of the door was damaged where they joined on (not a great fitting system) I can only guess that due to the door not going fully up it didnt know where to stop coming down. Dispatch of spares was quick. Not sure how sure the door would be compared to a normal up and over garage door for security. Would I have another one - probably.”

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Posted 3 years ago

“Great company, professional, ring you back when they say they well very helpful”

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Posted 3 years ago

“Professionally fitted, quickly and efficiently and it works like a charm.”

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Posted 3 years ago

“Excellent service, quality product. Fitters left no mess and explained everything they were going to do before work started. Fitted quickly and to a very high standard. Highly recommended.”

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Posted 3 years ago

“Excellent service from start to finish. High quality product with a matching guarantee. Cannot recommend highly enough. Many, many thanks.”

Helpful Report

Posted 3 years ago

Rollerdor is rated 4.8 based on 2,825 reviews