Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.66

4.7 Rating 8,192 Reviews

93 %

of reviewers recommend Rohan

4.7

Based on 8,192 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 28th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have shopped with Rohan for 40 years. My wardrobe and draws are full of Rohan gear; I wear little else. However, over the past few years the increase in prices has started to put me off. Still relatively good value, when bought at sale times.”

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Posted 10 months ago

“Very good product purchased. I was very satisfied with the service.”

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Posted 10 months ago

“Quick and easy”

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Posted 10 months ago

“Good quality product but as previously reported the distance from the crotch to the top of the waistband needs to be longer. Currently it is 20cm making it difficult to sit nicely on the waist. Another 2cm would be a better fit. I prefer the press stud fastening to the button and the old waist with the internal strip was far better. Basically what I am saying is that the older trousers were better.”

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Posted 11 months ago

“Straightforward searching items on the website and ordering online. Thank you Team”

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Posted 11 months ago

“The briefs are ideal for travelling. Very easy to wash and dry. Comfortable to wear. Good choice of colours.”

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Posted 11 months ago

“Can’t give feedback yet - it’s a Christmas present!!”

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Posted 11 months ago

“Always pleased with the standard of their products and with their customer service whether in shops or by phone. The one downside is that they are pricey.”

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Posted 11 months ago

“Always a good quality product”

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Posted 11 months ago

“The quality of the items is very good but you pay for it. Delivery charges should be included in the pricing over a reasonable amount.”

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Posted 11 months ago

Thank you for your review. Please rest assured, we always appreciate our customers providing feedback to us. Purely for your reference, the delivery charge is a standard charge and we do prefer to be transparent about our postal charges rather than adding the amount to the cost of our garments and then offering free or reduced postage. If you are signed up to receive our emails, we do occasionally run promotions offering free postage and when this happens you would then be notified. Kindly be assured, our Operations Team is constantly reviewing our delivery service and couriers as we would like to be able to offer more options to our customers in the future. Should you require any further assistance, please get back in touch with our Customer Services Team on Freephone 0800 840 1411 (Monday – Friday, 9:00 – 17:00) and one of the team would be happy to help. Thank you for your time.

Posted 11 months ago

“An excellent base layer - light weight and easy to wear but warm enough to work well with a thicker mid-layer. Only reservation to date was the fabric looked to have lost some shape after a first wash. However, other than that, am very pleased with yet another highly useful and wearable product from Rohan.”

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Posted 11 months ago

“My experience with Pamela Experts { PamelaExperts @gmail.com} has been great! They are knowledgeable and very straight forward and patient! I’m so thankful for their expertise and help in helping me get my money i invested with some Illegal investment brokers i found on the internet”

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Posted 11 months ago

“Always great service and very helpful staff. ** 1 point I’d like to highlight, the polo shirt I bought is very long. I see this in a lot of the Rohan clothing. I’ll bet you could reduce the length by 2-3 inches. It’d look more fashionable and appealing to a younger clientele.”

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Posted 11 months ago

“What I find really frustrating is the constant changing of styes. I want to buy some more Highground trousers, but you have nothing like it at the moment. I used to buy On-Route, then Ranger. Similarly, I used to wear Microgrid Zip neck tops, but you started selling them only in very bright colours so now I wear Patagonia and Alpkit.”

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Posted 1 year ago

“I am a long standing customer of Rohan; my wardrobe is full of Rohan clothes and accessories. Over the last couple of years you have stocked less items, in particular clothes which can be worn outside the hills, and the colours have been less than attractive. I have been disappointed with the choice of styles and colours.”

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Posted 1 year ago

“Excellent business, good quality clothes invaluable for walking holidays . Have been consustenta customer for about 30 years!”

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Posted 1 year ago

“I’ve been a fan of Rohan for over 20 years and I’m beginning to find a deterioration in various aspects. Quality has gone downhill and newer designs don’t work for me - Roamer trousers with a useless safe pocket for example !! Other brands are invading Rohan’smarket I’m afraid.”

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Posted 1 year ago

“Shop staff helpful and knowledgeable.”

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Posted 1 year ago

“Excellent clothing , dull colours , expensive at full price”

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Posted 1 year ago

“I have bought these jeans before and found they are comfortable, soft, hard wearing, and smart, so I now have 3 pairs.”

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Posted 1 year ago

Rohan is rated 4.7 based on 8,192 reviews