Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.66

4.7 Rating 8,192 Reviews

93 %

of reviewers recommend Rohan

4.7

Based on 8,192 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 28th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good quality clothing, for travel/outdoors. Regular 'sales' mitigate prices. Straightforward returns policy ensures items can be returned if they don't fit, or are otherwise not suitable.”

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Posted 1 year ago

“Needed a larger size than normal, but probably down to inbuilt fabric stretch factor”

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Posted 1 year ago

“Product quality has always been good (less so now than 30 years ago?) but online delivery is slow. Who charges delivery for such products these days?”

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Posted 1 year ago

“Great jacket bought in the sale so also a great price”

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Posted 1 year ago

“I love the feel of Rohan clothes but do wish they'd stop making trousers so long. I always have to turn them up by 5 cm. I miss the Milton Keynes shop and the helpful advice of the staff there. Not the same elsewhere. Very fast mail order service now.”

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Posted 1 year ago

“We have bought lots of Rohan and have always been satisfied with them and the service but I have sent a pair of jeans back because they were too big but I have heard nothing I have proof of return from the post office if it is required.”

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Posted 1 year ago

“Quality garments which last for decades. I buy only when on offer.”

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Posted 1 year ago

“Staff in Edinburgh shop excellent very helpful no matter what you want to do.”

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Posted 1 year ago

“I've been shopping in your Nottingham shop for 20 years. The lady assistant there is brilliant, very helpful and knowledgeable. However, PLEASE PLEASE PLEASE bring back big pockets and hoods. The shirt and jacket pockets used to be large enough to hold a mobile phone, and I had a winter coat with a pocket that held my ipad, which is great for I am an artist, and use my ioad for sketching. My husband needed 2 new shirts this week, but you missed the sale because none in the shop had big enough pockets.”

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Posted 1 year ago

“Great quality clothes. Large item I bought was too small. Problem was it took 3 weeks to recevie a refund! Way too long Rohan!”

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Posted 1 year ago

“I continue to add to and wear my Rohan wardrobe, and can usually find some bargains when the sales come around. I love some of the new colours, and the layering info in hard copy is very useful. The Rohan section of my wardrobe is expanding, so maybe I will soon just wear Rohan? All-time Rohan; now there’s a thought.”

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Posted 1 year ago

“Nice products”

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Posted 1 year ago

“I have shopped at Rohan for years and have always found the quality of your clothes good and fit for purpose. I especially like the easy wash. On line and shop staff are always very helpful. I do find the sizes keep changing each year which is annoying. I am a regular size but now have to shorten trousers. I think to keep up with the times and attract younger buyers your designs, colours. patterns and prices need looking at. Look at Seasalt for attractive designs I especially like the micro grid tops but this season they have shot up in price so will not be buying one this year.”

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Posted 1 year ago

“Purchased a Men's Radiant Merino Zip Neck Top Dark Olive Brown in the sale. I've not had chance to wear it properly yet due to the warm weather. Lovely colour and the material seems really nice. The fit is good, apart from the length of the body and sleeves. I'm 5'7 and purchased a medium, but the body and sleeves are 2.5" to 3" too long. The 40% off in the sale means I can justify the additional cost of having it altered.”

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Posted 1 year ago

“Over 40 years of Rohan for me. Got trousers for my Dad and I. Sizing was different to the past so both pairs went back. Rohan customer connection has faded somewhat for me.”

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Posted 1 year ago

“Great product, a bit expensive, delivery was as promised but oh so slow! I am sure there is enough margin in this product to do next-day delivery within the price.”

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Posted 1 year ago

“A variety of trousers bought invarying sizes. Some fit perfectly others despite being bigger were too small. I have used the free returns option for some hopefully it will work.”

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Posted 1 year ago

“Good outdoor clothing. But sizing is haphazard - difficult to judge without trying everything on. Just ordered another pair of water repellent trousers in black, in same size as my navy ones - totally different fit. Does make life unnecessarily difficult.”

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Posted 1 year ago

“Deliver took more time than expected Goods very good quality”

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Posted 1 year ago

“The size large quite generous, would tend towards medium if you are an inbetweener”

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Posted 1 year ago

Rohan is rated 4.7 based on 8,192 reviews