Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.66

4.7 Rating 8,133 Reviews

93 %

of reviewers recommend Rohan

4.7

Based on 8,133 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 28th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never a gamble buying from Rohan. Their products are excellent. I would say 98% of my clothing is Rohan. It’s comfortable , light and hard wearing. I’ve had spinal surgery over the years and the weight of the products really makes a difference to me. I can be layered up and toasty warm in the winter with no detriment to my back due to heavy bulky clothing. Tbh I don’t look anywhere else when buying clothes now.”

Helpful Report

Posted 4 months ago

“I have bought these winter trousers for the last 2 years and they have been wonderful especially in the recent icy weather. Very cosy and perfect fit. However, the pair this year are tight around the knees so not so comfortable”

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Posted 4 months ago

“Best quality, well thought out products. Priced reasonably and regular sales on the horizon.”

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Posted 4 months ago

“Always quality garments.”

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Posted 4 months ago

“The trousers I bought are really good quality and just what I wanted and the delivery time was excellent.”

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Posted 4 months ago

“My husband and I have been buying from Rohan since the 1990s. We love the quality of the clothes for outdoors and they are great for travelling. I would like to see the cord skirt to the knee back for sale as this is the type of thing i can wear into the office and a couple of more modern styles for shirts/tops to wear to work. Other than that will keep purchasing from Rohan as happy with the company and products.”

Helpful Report

Posted 4 months ago

“The seasonal deals are always a good prompt to look at the range and offers - there always seems to be a gap in my wardrobe which needs filling! In addition to items of outdoor clothing which I have used for walking or trekking, I increasingly used Rohan as every day wear as it's so easy care.”

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Posted 4 months ago

“Quality of goods excellent. Knew what I was buying as had purchased same trousers previously.”

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Posted 4 months ago

“I tried to purchase size 38R padded walking trousers. I already bought two different 38R types of trousers which fit well. When they arrived as size 38R they were over a size and a half too narrow. Delivery and return ok but sizes should be consistent.Disappointing”

Helpful Report

Posted 4 months ago

“I have been a Rohan customer since 1975 , I wear there clothes every day. But I ordered 2 orders this week, phoned customer service on Tuesday after placing 2nd order asking for my orders to be sent by Royal Mail as I live on a Scottish island and they are fastest delivery. I said specifically not to send by DPD as it take far too long to reach me. This morning (Saturday) however I got a message from DPD saying they have received 2 Rohan parcels, I am so angry and disappointed. What has happened to you Rohan? Your staff member said she would personally make sure they would be sent by mail. So after 50 yrs I won’t be ordering again.”

Helpful Report

Posted 4 months ago

“I ordered trousers that were going to be delivered to my address, i made sure when I ordered them my address was confirmed as I knew that the Rohan shop in Oxford had closed a few weeks ago, I wasted 2 mornings awaiting delivery from DHL even telling them a safe place for parcel to be left, The delivery went to the closed shop and I had a message to say the delivery had been refused I am very disappointed with the service as in the past has been very good, therefore I cancelled my order”

Helpful Report

Posted 4 months ago

“Was advised my click and collect order would be available today, it wasn’t”

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Posted 4 months ago

“I ordered a wallet to be delivered to Keswick. I now live in Kent, but I was going to be in Keswick to collect. Unfortunately I couldn’t collect, i rang Keswick shop and I received the parcel less than 24hrs later in Kent. Unfortunately there was no sizing on the description. It was to big I returned it by Royal Mail and received a refund immediately. Excellent customer service.”

Helpful Report

Posted 4 months ago

“Excellent clothing that fits my frame perfectly. Bought my first Rohan Super Striders (?) climbing breeches around 1980. Always nicely finished and long lasting. The jeans I have just bought are the second pair and the button fly of the old pair is now a zip, but that is completely fine, don't mind either, great comfortable fit.”

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Posted 4 months ago

“Bought my 2nd pair of flex jeans. Best jeans I've every had perfect fit and comfortable to wear”

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Posted 4 months ago

“The on-line ordering system was quick and easy. The product was excellent quality and the fit was good and the order was deliveed ahead of schedule.”

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Posted 4 months ago

“Easy to use website.Collected goods from store where staff were very good.Delighted with quality and style of purchase”

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Posted 4 months ago

“lovely garment Very comfortble Stylish Lovely material reasonable price”

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Posted 4 months ago

“Extremely disappointing! I was gifted a £150 gift card from my father for Christmas for a pair of walking boots which is all I needed. I ordered size 11 which is the size that I thought I needed but they came up too small so I returned them and requested the next size up! After a wait of over a week they finally got in touch to tell me that a size 12 was not available! I have had a look on their website and currently there are no boots available of any sort in a size 12 and Rohan will only refund the cost back onto the gift card! So I am currently stuck with no boots and a gift card that is totally useless to me. My father keeps asking me what boots I bought with the gift card and will have to explain that I didn’t get any because Rohan is a useless brand”

Helpful Report

Posted 4 months ago

Thank you for your review. I understand this has all now been resolved by our Customer Service team.

Posted 4 months ago

“Wearable and good looking”

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Posted 4 months ago

Rohan is rated 4.7 based on 8,133 reviews