Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.66

4.7 Rating 8,133 Reviews

93 %

of reviewers recommend Rohan

4.7

Based on 8,133 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

Write Your review

Tell us how Rohan made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rohan 5 star review on 28th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have a wardrobe of Rohan clothes bought over the years but it was a delight to add a new lightweight waterproof to my collection to replace the one I carried or used during my challenge of walking all the canals in England, Wales and Scotland in recent years. I received good advice from the lady at Betws-y- Coed upon collection. Lightweight and durable outdoor & travel clothing which ticks all the boxes.”

Helpful Report

Posted 4 months ago

“Good quality if pricey. Genuine sales. Helpful and knowledgeable staff.”

Helpful Report

Posted 4 months ago

“Having accumulated a Rohan wardrobe over the last 40 years, there is no such thing as bad weather for me. Every day is a sunny day inside my Rohan outer layers”

Helpful Report

Posted 4 months ago

“Rohan clothes are extremely well made and meet all my expectations.”

Helpful Report

Posted 4 months ago

“Rohan or DPD lost my order. Then they promosed to ship from a shop , instead of leaving it where I told them they took it to a post office and cheekily told me to pick it up there. So I rang and cancelled. Rohan has lost a customer for ever.”

Helpful Report

Posted 4 months ago

“Had to return an item which was poorly advertised. The refund was simlly the cost of the item . It did not include postage on purchase or postage on return. Communication was minimal, perfunctory and uninterested. Very disappointed.”

Helpful Report

Posted 4 months ago

“Received a pair of trousers and a boundary top. Trousers excellent, returned top which was too big. Still awaiting communication about the top and the refund. Rohan took delivery of the top on January 27th. In store shopping far superior experience than online.”

Helpful Report

Posted 4 months ago

“Order was delivered on time and in perfect condition, the best trousers I have ever bought.”

Helpful Report

Posted 4 months ago

“no probs nice trousers”

Helpful Report

Posted 4 months ago

“Great service, goods arrived when stated.”

Helpful Report

Posted 4 months ago

“I have been buying Rohan clothing for 40 years, since I lived near the original store at Long Preston. I love the quality, feel and lightness of the clothes, my son has now comandeered a jacket I bought about 25 years ago and refuses to give it back! This was the first time I had bought online, but probably won't be the last.”

Helpful Report

Posted 4 months ago

“All the Rohan products I have bought have been good.”

Helpful Report

Posted 4 months ago

“Great value (in the sale) for two nice shirts. Delivered by post in reasonable time.”

Helpful Report

Posted 4 months ago

“Delighted with warm trousers especially as they are size 20 which it is rare to find and SO comfortable! Also a lovely colour , maroon, as almost always your trousers are navy or black which I have A”

Helpful Report

Posted 4 months ago

“I have quite an extensive Rohan wardrobe now and find it very convenient to order online then collect from your store in Newcastle. I enjoy my visits and interactions with your lovely staff, who greet me like an old friend and are really helpful. Also I'm able to try on what I've ordered and return it if doesn't fit - this hardly ever happens however as I've got to know what works for me and what doesn't. I find it helpful also to see and feel the garments for myself. Some of your fabrics in recent years are not nearly such good quality as previously which is a great pity. Also I am quite often disappointed by the colour selection of new ranges, a lot of recent garments have either been big blocks of very bright colours (orange, vivid green, not good for a larger garment like a raincoat) or some awfully dull or washed out colours. I trained in textile design so I might be being extra picky, but quite honestly most of my Rohan wardrobe is made up of black or navy trousers in various designs. I also have a beautiful smart navy coat that I wore to my daughter's wedding in Iceland - it certainly kept me warm! When you get a range of attractive colours that are good for me I will buy t-shirts, tops and matching fleeces when I can. I have bought tops from you in the past that are still serving me well and I would buy more, but sadly they've been discontinued and in some cases replaced with inferior versions. I have several Rohan waterproofs for different seasons - these are excellent, very good quality and have lasted a few years now. Please could you include on your garment descriptions whether or not the zip is double-ended? It drives me mad not to be able to tell purely from looking carefully at the photographs, and I have to come to the shop to find out for myself.”

Helpful Report

Posted 4 months ago

“I have used your clothing for a number of years. I find your t-shirts, fleeces, base layers and shorts all comfortable to wear, hard wearing and extremely practical. I also find your team here in Chichester friendly and helpful. It is a very good combination between great service and products sold.”

Helpful Report

Posted 4 months ago

“Perfect fit and amazing wearability! I've never been disappointed.”

Helpful Report

Posted 4 months ago

“Bought Rohan for 10 years or so . Excellent service and long lasting products . Just bought Brecon Waterproof , disappointed with side pockets as the covers do not protect the zips at all . First time I have seen such an obvious design fault . Hence 4 stars .”

Helpful Report

Posted 4 months ago

“Good quality gear, and great value in the sale. Prompt delivery to shop.”

Helpful Report

Posted 4 months ago

“As ever great quality and, especially at Sale time, absolutely superb value for money. My ‘go to’ travel clothing for nearly forty years and they have never let me down!”

Helpful Report

Posted 4 months ago

Rohan is rated 4.7 based on 8,133 reviews