Rohan Reviews

Name: Rohan
Address: Rohan House, Brunleys, Kiln Farm, Milton Keynes, Buckinghamshire
Rating: 4.66

4.7 Rating 8,244 Reviews

93 %

of reviewers recommend Rohan

4.7

Based on 8,244 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Rohan:

Rohan is a much loved and iconic British travel and outdoor clothing brand with a heritage spanning more than four decades. Established by two outdoor enthusiasts in North Yorkshire in 1972, Rohan set out to challenge the status quo. With five founding principles that clothing should always be protective, lightweight, packable, versatile and easy-care, Rohan radically re-thought the way people dressed for the outdoors.

Visit Website

Phone:

0800 840 1411

Email:

post@rohan.co.uk

Location:

Rohan House, Brunleys,
Kiln Farm,
Milton Keynes
Buckinghamshire
MK11 3HR

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Rohan 5 star review on 28th December 2024

Anonymous

Anonymous // 01/01/2019

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English

“Very pleased but did not get free delivery on my last order.”

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Posted 5 months ago

“Although parcel took a while to come . Staff at the shop were very good and helpful and we pleased with our items”

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Posted 6 months ago

“Rohan clothing does everything that’s said. Wonderful fabrics, well made, cleverly designed and long lasting. Wonderful company.”

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Posted 6 months ago

“All round excellent. Good website, knowledgeable staff and fantastic clothes!”

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Posted 6 months ago

“Very pleasant staff who do a great job. I had an order sent to the store. As I was away when it arrived they held on to it for at least 10 days before I could collect it. No problem at all accommodating my request to collect at a later date 😊👍”

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Posted 6 months ago

“I had my trousers delivered to my local Rohan store and it took just over a week for them to arrive, having received an email in apology for the delay due to the sale demand. The 2 pairs of trousers I'd ordered were wrapped in individual, thick plastic bags and then both bags were wrapped in a third thick plastic bag. The trousers themselves are 100% plastic polyester (I should have checked before ordering) so I imagine the wrapping and the trousers will be floating around the oceans for decades after I've gone. The trousers fit quite nicely though.”

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Posted 6 months ago

“Welcoming, friendly and efficient service”

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Posted 6 months ago

“waiting for refund before feedback”

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Posted 6 months ago

“thank you Sophia recover Email: sophiamaddison270–@gmail.com”

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Posted 6 months ago

“once again the product. its delivery and all communication is 5 stars”

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Posted 6 months ago

“Excellent service. Goods arrived quicker than stated on the order. Notification sent to inform me of their arrival. Thank you”

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Posted 6 months ago

“Excellent products speedily delivered.”

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Posted 6 months ago

“Bought a hat at Rohan Lymington 11th August. Served by Martin who was an excellent help. Martin was a great credit to Rohan. Product was excellent quality”

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Posted 6 months ago

“I bought the Men's Frontier Anti-Insect Long Sleeve Expedition Shirt in both colours. I am delighted with it. An excellent product.”

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Posted 6 months ago

“In spring this year I purchased some mens 'Bag' hiking shorts and have been very pleased with them, so when I noted they were in the sale I took advantage of buying 2 more pairs. Having worn one of the new shorts I noticed they didn't fit as well as the original shorts I purchased in store at Marlow. After further investigation it appears you have change the material used for the shorts, now with no elastane in the blend but you have kept the name of the short the same. Frankly this is at the very least deceit if not subterfuge using a vastly inferior quality material and claiming the shorts are the same style. Shame on you Rohan!”

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Posted 6 months ago

“The Norwich Shop very helpful.”

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Posted 6 months ago

“Very friendly courteous helpful service from all members of staff. Small shop in Perth but big on customer service.”

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Posted 6 months ago

“Went into the St Andrews branch today. Very impressed with the service from the staff there. Very knowledgeable about the products, and very helpful. Hope all branches are as well served as this branch”

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Posted 6 months ago

“Disappointed with your policy that 4 years is a reasonable life for your products. Decades ago I bought and paid for top quality, but clearly that company ethos and design standards have gone”

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Posted 6 months ago

“The shirts I bought fit nicely as I got a bigger size for extra movement. The material on one shirt looked like a job lot that you seem to make all your shirts in ie tartan. I bought it because I needed another shirt, but I would have preferred a plain colour. The really annoying thing is just after a bought two shirts they were reduced again by another 10%!!’ That’s £14 less I could have paid. Not at all happy with that 😠! Put off buying from you again.”

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Posted 6 months ago

Rohan is rated 4.7 based on 8,244 reviews