River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,976 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,976 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had first class service from Kathrine she was efficient and helpful. She also sorted out our friends from Cornwall. We are looking forward to Our combined Holiday. Thanks”

Helpful Report

Posted 5 years ago

Good Evening, Thank you very much for your 5 star review and special mention to Katherine. She is an asset to our team and these comments will be passed onto her manager. Have a fabulous time on your cruise and thank you for booking!

Posted 5 years ago

“following my recent call to Sophie Milligan regarding my travel documents I found this Lady very pleasant and most helpful. She was able to answer my questions quickly and put my mind at rest.”

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Posted 5 years ago

Good Afternoon Kenneth Brady, Many thanks for your feedback. It's fantastic to hear that you are pleased with the excellent service that you have received from our concierge Sophie Milligan who assisted with your booking in a helpful manner. We would like to wish you a fantastic time on your cruise!

Posted 5 years ago

“Keeley was very helpful today, and went the extra mile, answering all my questions. Thankyou.”

Helpful Report

Posted 5 years ago

Thank you Julie Rees for you feedback. It's great to hear that you are happy with the helpful and pleasant service that our concierge Keeley has provided you when assisting with your booking. We hope you have a lovely time on your cruise!

Posted 5 years ago

“Keeley was very understanding and helpful and really knew her “stuff” very reassuring”

Helpful Report

Posted 5 years ago

Thank you very much Jean for your fantastic feedback. It's a pleasure to hear that you are happy with the very helpful service that you have received from our concierge Keeley. We would like to wish you a fantastic time on your cruise!

Posted 5 years ago

“Helen was helpful and thorough. Nothing was too much trouble. She made us confident in our choice and looking forward to our cruise.”

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Posted 5 years ago

Hello Mrs Christine Howarth, We would like to thank you for your lovely feedback. It's a pleasure to hear that you are happy with the pleasant and efficient service that Helen has provided you. We hope you have a fantastic time on your cruise!

Posted 5 years ago

“Its not easy trying to get a single best deal the first price you see is always for a double time was taken with me got there in the end this is My 3rd time booking with River Voyages so you must be doing something wright for me”

Helpful Report

Posted 5 years ago

Good Afternoon Mrs Claudia Elizabeth Davis, We would like to take this opportunity to thank you for choosing to book with River Voyages again and taking the time to review the helpful and friendly service that you have received from ourselves. We hope you have a wonderful time on your cruise!

Posted 5 years ago

“Very helpful all round.”

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Posted 5 years ago

Good Afternoon, Thank you so much for your review. it's a pleasure to hear that you are pleased with the professional and helpful service that you have received from ourselves. Have a fantastic time on your holiday!

Posted 5 years ago

“I called River Voyages today to get some more information about the river cruise that I had booked and am due to travel on 30 August. I spoke to Keeley who was very helpful and called my river cruise company at the time to obtain the information that I needed. She also provided information about additional services that River Voyages could provide to enhance our holiday and that I had not been aware of, so I am now following that up. Thanks, Keeley.”

Helpful Report

Posted 5 years ago

Hello Maggie, Thank you so much for your feedback. It's wonderful to hear that you are happy with the wonderful service that Keeley has provided you. Keeley is a credit to our team. Please be assured that she will be recognised for the service that she has provided you. We hope you have a lovely time on your holiday.

Posted 5 years ago

“Keeled was very helpfull and dealt with my query. She also was able to arrange an upgraded cabin for us and booked our extra tours quickly and efficiently. I’ve been very impressed with both Kelley and earlier Claire.”

Helpful Report

Posted 5 years ago

Thank you for your lovely feedback! It's great to hear that you are pleased with the excellent service that you have received from Keeley & Claire. Have a lovely holiday!

Posted 5 years ago

“Could not have asked for better service. All queries were very quickly and efficiently dealt with.”

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Posted 5 years ago

Good Afternoon Mrs Evelyn Joyce Davidson, Thank you for your five star review and your kind words about our efficient concierges from River Voyages. We hope you have a wonderful holiday!

Posted 5 years ago

“Donna Worsnip quickly assessed me and my needs and preferences. I hope her recommendation which I have taken up matches my expectations.”

Helpful Report

Posted 5 years ago

Hello Mrs Stella Hollis, Thank you very much for your brilliant feedback. It's a pleasure to hear that you are happy with the service that you have received from Donna. She is an asset to the River Voyages and Six Star Cruises team and this will be passed back to her manager. Have an excellent time on your cruise and thank you once again for booking.

Posted 5 years ago

“I had a query about timing. Sophie Milligan answered it quickly and efficiently. It was a pleasure to talk to her.”

Helpful Report

Posted 5 years ago

Good Afternoon Graham Mitchell, Thank you for your 5 star review and special mention to Sophie Milligan. She is an asset to the River Voyages team and will be recognised for this. Have a fantastic holiday!

Posted 5 years ago

“Sophie was so very helpful with all my questions and organised our car parking for the airport. Thank you very much.”

Helpful Report

Posted 5 years ago

Good Evening, Many thanks for taking the time to review the helpful service that your have received from our concierge Sophie who assisted with your car parking. We hope you have a lovely time on your holiday!

Posted 5 years ago

“Very pleased with the experience of booking with River Voyages so far.”

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Posted 5 years ago

Good Afternoon Mrs Julie Rees, Thank you for your feedback and 5 star review on River Voyages. We hope you have a fantastic cruise and we look forward to hearing from you again in the near future.

Posted 5 years ago

Author didn't leave any comments.

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Posted 5 years ago

“A huge thank you to Keelty Dagriffa for the way she handled my queries today. She is very professional, pleasant and polite and a great asset to your company. It was an absolute pleasure speaking with her.”

Helpful Report

Posted 5 years ago

Good Evening, Thank you very much for your 5* feedback. It's a pleasure to hear that you are pleased with the professional, pleasant and polite service that Keeley has provided you when assisting with your booking. Keeley is a credit to our team. Please be assured that Keeley's hard work will be recognised for the service that she has provided. Have a lovely time on your cruise!

Posted 5 years ago

“I was very impressed with the way Keeley Degriffa dealt with all my queries. She was thorough, pleasant and polite, making sure that all my concerns were dealt with.”

Helpful Report

Posted 5 years ago

Good Afternoon Paul, We would like to take this opportunity to thank you for choosing to book with River Voyages and taking the time to review the pleasant and polite service that Keeley Degriffa has provided you. We hope you have a fantastic time on your holiday!

Posted 5 years ago

“Thank you for all your help in booking my cruise. Whenever I phoned up with queries the staff were always very helpful, and understanding.”

Helpful Report

Posted 5 years ago

Thank you so much for your excellent feedback. It's lovely to hear that you are pleased with the helpful and understanding service that you have received from ourselves. We work extremely hard here River Voyages so it's always a pleasure to hear that our hard work has been recognised. We hope you have a brilliant time on your holiday.

Posted 5 years ago

“Many thanks to Danielle for getting in touch, regarding walking tour in Prague, and the follow up info. And your understanding patience. Brilliant. J Buckeridge”

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Posted 6 years ago

Good Evening John Buckeridge, Thank you for your kind feedback. It's a pleasure to hear that you are pleased with the excellent service that Danielle has provided you. We work extremely hard here at River Voyages to ensure that we provide an exceptional service to our customers every time, so it's always a pleasure to hear that our hard work has been recognised. Thank you again for choosing to book with River Voyages.

Posted 6 years ago

“Amazing!!!!!”

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Posted 6 years ago

Hello Mrs Jacqueline Parker, Thank you very much for your acknowledgement. We are so pleased that you are happy with our service. We wish you a lovely holiday!

Posted 6 years ago

River Voyages is rated 4.8 based on 1,976 reviews