River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,977 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy person to talk to and book a holiday with. All demands met.”

Helpful Report

Posted 6 years ago

Hi Mrs Avril Suzanne Orrill, Many thanks for taking the time to review the service that you have received from ourselves. We hope you have a brilliant time on your cruise!

Posted 6 years ago

“Very helpful and knowledgeable . Great to be told any problems just phone back.”

Helpful Report

Posted 6 years ago

Good Afternoon Mrs Avril Suzanne Orrill, Thank you very much for your review. It's great to hear that you are happy with the helpful and knowledgeable service that you have received from ourselves. Have a superb time on your holiday!

Posted 6 years ago

“From our Pick up at our home to the ship and the whole experience was amazing. The welcome on board and our departure made the whole experience one we want to have again. The food was awesome, food to suit everyone’s taste, the choices were outstanding, the presentation of the food picturesque. This was an outstanding experience for us both of us.”

Helpful Report

Posted 6 years ago

Thank you so much for your wonderful review. It's fantastic to hear that you had a lovely time on your cruise. We work extremely hard here at River Voyages to ensure that our service is both exceptional and consistent, so it is always a pleasure to hear that our hard work has been recognised. We hope to assist with your bookings in the future.

Posted 6 years ago

“Thanks to Sophie Milligan during our telephone conversation today. Very helpful and efficient”

Helpful Report

Posted 6 years ago

Thank you so much for your 5* feedback! It's wonderful to hear that you are pleased with the helpful and efficient service that Sophie Milligan has provided you. We wish you a fantastic time on your cruise!

Posted 6 years ago

“FRIENDLY AND EFFICIENT”

Helpful Report

Posted 6 years ago

Hello Vivien Nell, Thank you for your review. it's a pleasure to hear that you are pleased with the friendly and efficient service that you have received from ourselves. We hope you have a fabulous time on your cruise!

Posted 6 years ago

“My enquire was handled in a very helpful and positive manner all questions answered promptly”

Helpful Report

Posted 6 years ago

Good Evening, We would like to take this opportunity to thank you for choosing to book with River Voyages and taking the time to review the helpful and friendly service that you have received from ourselves. We hope you have a wonderful time on your cruise!

Posted 6 years ago

“My call was dealt with by Keele Degrffa.She was very pleasent and efficient. All my queries where answered, She could not have been more helpful.”

Helpful Report

Posted 6 years ago

Hello Mrs W Williams, We would like to thank you for your lovely feedback. It's a pleasure to hear that you are happy with the pleasant and efficient service that Keeley Degriffa has provided you. We hope you have a fantastic time on your cruise!

Posted 6 years ago

“Hi we would like to forward a review on your staff when booking a river cruise we found your rep very helpful and diligent plus pleasant in finding a suitable cruise for us namely gill stark a credit to your company thank you”

Helpful Report

Posted 6 years ago

Thank you very much for your fantastic feedback. It's a pleasure to hear that you are happy with the very helpful service that you have received from our concierge Gill Stark. We would like to wish you a fantastic time on your cruise!

Posted 6 years ago

“we would like to forward a review on your staff when booking a river cruise we found your rep very helpful and diligent plus pleasant in finding a suitable cruise for us namely gill stark a credit to your company thank you”

Helpful Report

Posted 6 years ago

Thank you so for you feedback. It's great to hear that you are happy with the helpful and pleasant service that our concierge Gill Stark has provided you when assisting with your booking. We hope you have a lovely time on your cruise!

Posted 6 years ago

“Excellent service from Emma. She was determined to get us a suitable holiday and she did!”

Helpful Report

Posted 6 years ago

Good Afternoon, Many thanks for your feedback. It's fantastic to hear that you are pleased with the excellent service that you have received from our concierge Emma who assisted with your booking in a helpful manner. We would like to wish you a fantastic time on your cruise!

Posted 6 years ago

“Prompt, accurate efficient service from Sophie Milligan”

Helpful Report

Posted 6 years ago

Good Afternoon, Thank you for your kind review and special mention to the efficient Sophie Milligan. We hope you have a fantastic cruise!

Posted 6 years ago

“From original booking to final payment the client personal service was excellent. Will book with this company again.”

Helpful Report

Posted 6 years ago

Hello David M, Thank you very much for your feedback. It's great to hear that you are pleased with the excellent service that you have received from ourselves. We hope you have a wonderful time on your cruise!

Posted 6 years ago

“Efficient, friendly service. Have used before and will definitely do so again.”

Helpful Report

Posted 6 years ago

Good Afternoon Sue Sale, We would like to take this opportunity to thank you for choosing to book with Six Star Cruises and taking the time to review the efficient and friendly service that we have provided you. We hope you have a wonderful time on your cruise!

Posted 6 years ago

“Excellent service all round...I will be recommending this company to friends. Thank you Peter Hill”

Helpful Report

Posted 6 years ago

Thank you so much for your review Mr Hill, I am so glad that we have been able to assist you with making your booking. We are a customer focused company and take pride in our service and aim to deliver a remarkable experience. Thank you for booking with River Voyages and we would love a referral to your friends.

Posted 6 years ago

“just come back from The Blue Danube : MSBurns fantastic Lesley and karen were great teem. we all enjoyed you are looked after well food excellent staff great,good not ask for any better treatment.I am a solo customer so not many cruise places for solos. Just booked a cruise with you for next April so hoping it well be as good as last .”

Helpful Report

Posted 6 years ago

Thank you very much Mrs Janet Christina Wise for your Reviews. It's fantastic to hear that you are pleased with the patient and helpful service that you have received from our concierge. It's great to hear that you are pleased with the service that you had on your holiday on the The Blue Danube : MSBurns . We hope you have a fantastic time on your cruise next April!

Posted 6 years ago

“Erin was efficient and patient. Leslie and Karen bent over backwards to help us as we were not very mobile. The only thing that spoiled it was Budapest Airport & obviously you have no control there. Best holiday I have had in years.”

Helpful Report

Posted 6 years ago

Dear Mrs Patricia Anne Baker, Thank you very much for your 5* feedback. It's lovely to hear that you are happy with the efficient and patient service that Erin has provided you. It's wonderful to hear that you had a lovely holiday! We look forward to assisting with your bookings in the future.

Posted 6 years ago

“We were given an excellent service by Sue Thomas who was very professional and guided us through the booking process. Sue was friendly and very helpful.”

Helpful Report

Posted 6 years ago

Thank you so much for your five star review and lovely comments about Sue Thomas. I am so happy that Sue was able to assist you with your booking in a professional manner. I am sure you will have a lovely holiday and look forward to hearing all about it on your return. Thank you again for booking with us.

Posted 6 years ago

“Excellent service, professional and friendly. Thank you to Sophie Milligan and initially Emma Gray for supremely good customer service”

Helpful Report

Posted 6 years ago

Hello Sally - Ann Higham, It's wonderful to hear that you are pleased with the professional and friendly service that Sophie Milligan and Emma Gray have provided you. We would like to wish you a lovely time on your cruise!

Posted 6 years ago

“Keeley Degriffa was extremely helpful today. She was professional and efficient providing a really good service.”

Helpful Report

Posted 6 years ago

“Fabulous service by Keeley Degriffa. Very professional and extremely helpful.”

Helpful Report

Posted 6 years ago

River Voyages is rated 4.8 based on 1,977 reviews