River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,976 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,976 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Tell us how River Voyages made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The booking was managed very efficiently by Erin”

Helpful Report

Posted 7 years ago

“Excellent service and advice from Sue, she gave us information that we just would not have been aware of if we'd booked independently. Documents arrived swiftly and a courtesy phone call to check that all was well a few days later was much appreciated. Amazing all round - thank you!”

Helpful Report

Posted 7 years ago

“Very helpful booking service”

Helpful Report

Posted 7 years ago

“good booking service very understanding an amenable”

Helpful Report

Posted 7 years ago

“Most helpful phone call with Natalie even though the cruise said fully booked online she found us a cabin that was available. -straight forward application forms online.”

Helpful Report

Posted 7 years ago

“I found Simon most helpful polite and helped me make the right choices when booking”

Helpful Report

Posted 7 years ago

“I found Simon most helpful polite and helped me make the right choices when booking”

Helpful Report

Posted 7 years ago

“Searched for all options against a challenging brief”

Helpful Report

Posted 7 years ago

“Helen was very helpful, have me lots of information, was very knowledgeable about the trip we had choosen, answered all my queries. Although UK citizens not resident there and was very helpful about payments receiving tickets etc.”

Helpful Report

Posted 7 years ago

“Gillian Stark was very helpful and pleasant to talk to.”

Helpful Report

Posted 7 years ago

“Erin Madine, was very caring and helpful. Taking time to ensure we were happy with everything and also helping to arrange for my Wife to take her scooter with us.”

Helpful Report

Posted 7 years ago

“All staff very attentive and helpful. They speak clearly and precisely.”

Helpful Report

Posted 7 years ago

“Very helpful, friendly girl.”

Helpful Report

Posted 7 years ago

“Your representative was very helpful, knowledgeable and patient so all our questions were answered fully. She explained the differences between different cruises and used her own recent personal experience (eg in relation to helping us booking the quieter of the two cabins available) to support our decision-making.”

Helpful Report

Posted 7 years ago

“All queries answered in a friendly and helpful manner.”

Helpful Report

Posted 7 years ago

“excellent customer service 3rd cruise booked with company through concierge Helen Conway "" highly recommended ""”

Helpful Report

Posted 7 years ago

“Efficient, friendly, excellent cruise”

Helpful Report

Posted 7 years ago

“Good professional service great value all questions answered with a friendly manner Sue Thomas sorted all aspects out very nicely”

Helpful Report

Posted 7 years ago

“Cruise concierge, Simon Collinge, very helpful, efficient and informative.”

Helpful Report

Posted 7 years ago

“Listened to my requirements”

Helpful Report

Posted 8 years ago

River Voyages is rated 4.8 based on 1,976 reviews