River Voyages Reviews

Name: River Voyages
Rating: 4.80

4.8 Rating 1,967 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

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4.8

Based on 1,967 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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0800 197 0854

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the third time I have booked with Emma and she is delightful to work with. I look forward to the Christmas markets for the third time! Thanks Emma for the prompt replies and the timely follow-ups.”

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Posted 7 months ago

“We booked with Emma Gray for the second successive year. Emma Is professional caring and a pleasure to deal with.”

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Posted 8 months ago

“Always helpful and easy booking process”

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Posted 8 months ago

“Very efficient. Professional and efficient. Phoned me back when we got cut off.”

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Posted 8 months ago

“Elizabeth Wright was excellent”

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Posted 8 months ago

“Elizabeth was kind, helpful and courteous during my numerous phone calls to try and find the holiday we wanted. Also thanks to Emma who was also all the above. Thoroughly recommend both these ladies! Thank you”

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Posted 8 months ago

“We dealt with Emma who was brilliant. As always she went the extra mile.”

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Posted 8 months ago

“great service re booking see how cruise goes very helpful”

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Posted 8 months ago

“Spoke to Elizabeth who dealt with our questions helpfully and efficiently. Spent time contacting the cruise company and phoned back to save us hanging on. Impressive!!!”

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Posted 8 months ago

“Have recently booked for Christmas markets. Dealt with Emma who was charming, thorough and very helpful.”

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Posted 8 months ago

“Laura was helpful, & knowledgeable. Got us sorted pronto. And she spoke as someone who was interested in her job.”

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Posted 8 months ago

“We can always count on Emma Gray to deliver yet again she is a credit to your company.😊”

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Posted 8 months ago

“Excellent service.”

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Posted 8 months ago

“Did us proud. Having responded to an email suggesting a balcony river cruise sale our consultant sorted out what she promised was a fantastic deal. She wasn’t wrong. It was still expensive but we had a great cabin on the AMA Sonata and the whole cruise on the Danube was exceptional - apart from the weather.”

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Posted 8 months ago

“Such helpful and friendly people. Nothing is too much trouble. Thank you team”

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Posted 9 months ago

“I’m trying to reach river voyages, but the telephone number listed doesn’t work in the USA. Can someone help me find the correct number. Thank you in advance”

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Posted 9 months ago

“Great knowledge about the cities we were going to visit and the ship itself (Emerald), everything handled really smoothly too, we had never done a river cruise before but now we are converted!”

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Posted 9 months ago

“Shirley at River Voyages was extremely helpful with organizing our booking for our Rhine River cruise. Being Australian, she had to check that we were eligible to book through a UK company, which she did promptly and completed all arrangements by phone while we were on the road in Iceland! Highly recommended.”

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Posted 10 months ago

“I have only just booked my cruise, so far have found it very good. Shirley McCue from Specialist Travel who did the booking was superb, interested, and able to answer all questions. She really made the whole experience a delight.”

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Posted 10 months ago

“Thank you. I filled in a full survey on board and thought our holiday was superb. However, we were three ladies travelling together, two of whom needed assistance. We were disappointed to say the least that we were not recommended to take a taxi to Lyon Airport at the end of our trip, rather than being taken by coach, and then myself left struggling to push three heavy suitcases in thirty degrees and a long walk to the check in desk. I thought I was going to pass out whilst doing this but I am approaching 83! In view of everything else which was perfect, it was sad that we will have this last memory to mar our experience. I urgently suggest you bear this in mind for future departures from Lyon Airport.”

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Posted 10 months ago

River Voyages is rated 4.8 based on 1,967 reviews