“I discovered Ringtons Cuppas when a friend gave me some from a gift hamper, they only drink decaf tea. This was about 2 years ago & I’m still buying them, I wouldn’t buy anything else’s. Purchasing is simple & the tea is well & safely packaged, it’s inexpensive, great quality & arrived in great time. I highly recommend Ringtons. Great service & fantastic products, thank you.”
Hi Wendy,
Thank you so much for sharing your kind words and for sticking with Ringtons for so long. We’re delighted you’re enjoying a great cuppa and that everything from ordering to packaging and delivery met your expectations.
We really appreciate your recommendation!👍 😊
Kind regards,
Team Ringtons
“Lovey selection of very high quality biscuits, bought for christmas presents, but a packet or two tasted! Only downside was the royal mail delivery was over a fence on the farm..in that awful storm...fortunately, you had wrapped the contents so well inside the box, all was well!”
Hi Julia,
We’re thrilled you’re enjoying the biscuit selection and that they’re suitable for gifts. Sorry about the rough delivery, but great to hear everything arrived safely in the end.👍 😊
Kind regards,
Team Ringtons
Hi Colin,
Thank you so much for getting in touch with Ringtons.
I’m really sorry to hear your order didn’t arrive in perfect condition, that’s certainly not the experience we want for you.
When you get a moment, would you mind sending us a few photos of the damaged items? That’ll help us look into what’s gone wrong and figure out whether it’s a packing issue with the dispatch centre or if Royal Mail have been a bit heavy-handed with your parcel. Our email address is tea@ringtons.co.uk
Once we’ve received them, we’ll make sure to get this sorted for you as quickly as possible.
Thanks again for your patience, and if there’s anything else we can help with in the meantime, just give us a shout, we’re always happy to help.
Warm regards,
Team Ringtons
Hi Jeff,
Thanks so much for the fantastic review. We're thrilled you love our ginger biscuits and that ordering and delivery were easy.
Kind regards,
Team Ringtons
“Beautiful hampers!
One bought for a teacher. One for 2 people and one for a family of 3.
Beautiful packaging with the logo and wonderful foods for every one to enjoy.
It was my first order but, I will most definitely be ordering again.”
Hi Kathleen,
We’re thrilled you’re happy with the hampers and packaging, and that you’ll be ordering again. Thanks for choosing Ringtons!👍 😊
Kind regards,
Team Ringtons
Hi Kathy,
We’re delighted to hear you had such a smooth experience with us, thanks for sharing! We look forward to helping you again soon.😊
Kind regards,
Team Ringtons
Hi there,
We’re so sorry you’re disappointed. The cost of cocoa has risen significantly, and because of this we had to rethink the product size to make sure we kept the quality, which we care deeply about, while still keeping it accessible. We chose to reduce the pack size so the chocolates remain just as you know and love them. We’ve worked hard to balance quality, value and affordability during a challenging time, and we truly appreciate your feedback and support.
Warm regards,
Team Ringtons
Kind regards,
Team Ringtons
“Very happy ! Solved my Christmas gift problem very easily.
Good choice of gifts at very fair prices; easy to order &delivery was so quick.
Thank you Ringtons 😊”
Hi Christine,
We’re thrilled to hear you found the Christmas gift solution easy and the delivery quick. Thank you for sharing your lovely feedback!😊
Kind regards,
Team Ringtons
“Absolutely love Ringtons products - absolutely amazing!! Purchased good few bits this year for my service users as they love them all too thnak you :)”
Hi Samantha,
We’re thrilled to hear you’re loving our products and that your service users are enjoying them too. Thank you for choosing us this year and for your kind words!😊
Kind regards,
Team Ringtons
Hi Kenneth,
We’re delighted you and your friend enjoyed the gift box and that you’re happy with our products and service. Thank you for sharing your lovely feedback!😊
Kind regards,
Team Ringtons
Hi Karen,
Thank you so much for getting in touch with Ringtons.
I’m really sorry to hear your order didn’t arrive in perfect condition, that’s certainly not the experience we want for you, we would like to resolve this as quickly as possible for you. I can see that our Customer Care Team have been waiting for your reply to their email on 28/11/2025.
Just in case you aren't receiving our emails, could you please contact our customer care team to get this resolved for you Tel 0800 052 2440
Warm wishes
Team Ringtons
“Ordered on an evening and it arrived mid day a couple of days later. Perfectly packed . Haven’t yet tried any products but I’m sure we’re in for a treat. Will review again in the next few weeks . Merry Christmas 🎄”
Hi Meinir,
We’re so glad your order arrived promptly and was well packed. Looking forward to hearing your thoughts on our products when you try them. Wishing you a lovely Merry Christmas! 🎄
Kind regards,
Team Ringtons
“Love ordering from Ringtons, I usually get the order in a couple of days .
Have ordered the Christmas cake mix for the second time, such a time saver.
My tea of choice is Traditional Everyday, love the cookies and the chocolates are ideal gifts. Best wishes to all at Ringtons.”
Hi Ann,
Thank you for the wonderful 5/5! We’re thrilled you’re enjoying all our products. It’s great to hear you’re happy with our delivery times too 😊
Kind regards,
Team Ringtons
Hi Stella,
👍Thank you so much for taking the time leave us a 5* review. We're delighted you're happy with our products and service. 😊
Kind regards,
Team Ringtons
“As I don’t have a door delivery, I always order on line. The service is excellent always. Delivery arriving in a couple of days. Tea always top quality. The ginger snaps are the best I’ve ever tasted. Thank you, Ringtons.”
Hi Brian,
We are delighted you're loving your goodies! Thank you so much for taking the time to leave us such a fab review!👍 😊
Kind regards,
Team Ringtons
“The service has been amazing, all questions answered promptly. Order placed with easy and delivery within 5 days. Can't wait to tuck in with hot cuppa :)”
Hi Kiranjit,
We’re thrilled you’ve had a great experience and that your order arrived quickly. Enjoy your cuppa and thanks for choosing Ringtons!😊
Kind regards,
Team Ringtons
Hi Christine,
Thank you for the lovely review! We’re delighted the Monty was well received by your aunt. If we can help you with any more gifts, please get in touch 😊
Kind regards,
Team Ringtons
Hi Lauren,
Thank you so much for the lovely review! We’re thrilled you’re enjoying all our goodies. Thanks for choosing Ringtons!😊
Kind regards,
Team Ringtons
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