Thank you for your wonderful feedback, Marjorie. We’re really glad you enjoyed the new breakfast range and so good to know that you’ll order again. We really appreciate your recommendation too!
Kind regards,
Team Ringtons
Thank you for your wonderful feedback, Paul. We’re glad the service met your expectations. Wonderful to hear your wife's thoughts on the Chocolate Brazils! Enjoy!
Warm Wishes,
Team Ringtons
“Everything as ordered and arrived the next day. The tea bags are great, the hot chocolate excellent. Ordered from them for years and will continue to do so.”
Thank you for your wonderful feedback, Ann. We’re really glad everything arrived quickly and you’re enjoying the tea bags and hot chocolate. We truly appreciate your years of support and look forward to seeing you again next time!
Kind regards,
Team Ringtons
Thank you for your wonderful feedback, Stuart. We’re really glad you found ordering easy and that the hamper arrived in good time. We appreciate your support and look forward to seeing you again!
Warm wishes,
Team Ringtons
Thank you for your lovely feedback, Barbara. We’re glad you enjoyed the tea bags and that you’ll try our coffee next time. If you ever need any more information on our products, we’re always happy to help.
Warm wishes,
Team Ringtons
Thank you for your wonderful feedback, Helen. We’re really glad you enjoyed the tea and our Ginger Snaps. We always aim for a quick delivery so we really appreciate your feedback and support.
Warm wishes,
Team Ringtons
“The green tea with lemon has a nice flavour, as does the berry blend. The earl grey is lovely too and not too overpowering as some can be.
Easy to place order and quick delivery. Great overall!”
Thank you for your wonderful feedback, Melanie. We’re thrilled to read the positive feedback regarding our teas and your delivery! We really appreciate your support!
Warm wishes,
Team Ringtons
Thank you for your wonderful feedback, Lynne. We’re really glad Dawn could help and that you’re enjoying the tea. We appreciate your support!
Warm wishes,
Team Ringtons
“We have been drinking Ringtons tea for a few years now and have also introduced it to a neighbour. Love the flavour plus the ordering is simple and delivery prompt,”
Thank you for your wonderful feedback. We’re thrilled to hear you’ve enjoyed our tea for years and that you’ve shared it with your neighbour. It’s great to know the flavour, ordering, and delivery have all met your expectations. Thanks so much for sharing the joy, we appreciate it!
Warm wishes,
Team Ringtons
Thank you for your wonderful feedback, Jenn. We’re really glad the recipient was delighted with all the products. We appreciate your support!
Warm wishes,
Team Ringtons
“Love Ringtons tea and Biscuits and the teacakes are amazing! A little disappointed when I opened the Christmas gift box I’d sent for as it was a little battered but as it wasn’t for a present it was ok and the biscuits inside were fine. Why can we only get snowballs at Christmas? 😢”
Thank you for your wonderful feedback, Jane. We’re really glad you love our goodies. We’re sorry the gift box arrived battered, we will certainly feed that back to our teams. Our Snowballs are a festive treat that we generally stock around Christmas, but we’ll pass your note along. ⭐😊
If there’s anything else we can do, please let us know.
Warm wishes,
Team Ringtons
Thank you for your wonderful feedback, Harvey. We’re really glad you think it’s still the best tea. We appreciate your support!
Warm Wishes
Team Ringtons
Thank you for your wonderful feedback, Susie. We’re really glad you’ve enjoyed the biscuits over the years, and we’re sorry the delivery took longer due to the postal service. We will certainly pass that feedback on. We appreciate your continued support!
Warm wishes
Team Ringtons
Hi Eileen,
We are incredibly sorry to see your order didn’t arrive in perfect condition, that’s certainly not the experience we want for you.
I am pleased to see that you contacted us to let us know and can see that this has now been resolved for you.
We value all feedback regarding packaging, rest-assured that this has been passed onto our online department to review going forward.
Thanks so much for your continued support, we appreciate it!
Warm Wishes
Team Ringtons
“I am extremely pleased to have found Ringtons via a recommendation. Just completed my second purchase recently ,having been very happy with my first. Great quality and affordable tea, coffee and biscuits etc.”
Thank you for your wonderful feedback, Andrew. We’re really glad you’ve enjoyed both purchases and that you’re happy with the quality and value.
Warm wishes,
Team Ringtons
Thank you for your wonderful feedback, Paulette. We’re thrilled you loved the Christmas hamper and that the coffee bags are now your go-to. Thanks for taking the time to spread the joy!
Warm wishes,
Team Ringtons
Thank you for your wonderful feedback, Marjorie. We’re delighted to hear you’ve been pleased with our hampers over the years and that we’ve consistently met your expectations. Thank you so much for your positive feedback!
Warm wishes,
Team Ringtons
Thank you for your wonderful feedback, Gary. We’re thrilled to hear that Ringtons tea has been a part of your routine for so long and that you consider it the best cup of tea ever. We truly appreciate your loyalty and support!
Warm wishes,
Team Ringtons
“Unfortunately my RINGTONS order was left in the rain on my doorstep even though Royal mail stated on the notification it was put in THE SHED. The shed was padlocked so it could not have been left there.
The contents were wet through and therefore afyer a phone call to Ringtons they were returned.”
Hi Judy,
Thank you for letting us know about the issue with your recent delivery. I can see that you have already been in contact with our Customer Care Team to help resolve this for you.
I’m sorry to hear that your parcel was found left in the rain by Royal Mail. As you mentioned, the shed was padlocked, so it appears the courier was unable to follow the instructions correctly, unfortunately an issue on the courier’s side. We would recommend raising a complaint directly with Royal Mail regarding the incorrect delivery placement.
Please remember, if you aren't going to be in or on holiday and unable to receive the delivery, Royal Mail do send an email to change delivery options to make it a smooth transition from courier to customer.
We understand this has been frustrating, and we're happy to help resolve this for you. Once the items have been received back, we will be in contact with you.
If there’s anything further we can assist with, please let us know.
Thank you for your continued support.
Warm Wishes
Team Ringtons
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