Hi McNally,
Delighted to hear you enjoyed the delicious biscuits and the Christmas hamper. Thank you for choosing us and for the lovely review! 🎁🍪
Kind regards,
Team Ringtons
“My nephew and family were deighted with the hamper I sent them but because I sent it as a gift all the emails I receive are addressed to my nephew Alexander on my email address so the systems need to be sorted so people can send gifts!”
Hi there,
Thank you for taking the time to leave your review. please can you contact our customer care team on 0800 052 2440 they will happily sort out the emails for you. 👍 😊
Warm regards,
Team Ringtons
Kind regards,
Team Ringtons
“Thank you for the prompt service . The hamper was bought as a Christmas present for my in laws . They use Ringtons all the time and I'm sure that they will be both thrilled and surprised with the gift which look amazing ⭐️
Ringtons has been a favourite of my family for 60+ years.”
Hi Jane,
Thank you so much for your lovely words! We’re thrilled the hamper looks amazing and will be a delightful Christmas surprise for your in-laws. It means a lot to hear Ringtons has been a family favourite for 60+ years.
Warmest thanks for choosing us and for taking the time to share your experience. 😊
Kind regards,
Team Ringtons
“Waited in all day, found a card in letterbox. We have two doorbells. One video, to my phone, didn’t hear either. So disappointed. Wanted a tea and biscuit hamper.”
Hi Judy,
Thank you for letting us know. I’m sorry to hear that you missed your salesperson, especially as this was your first visit. I’ve updated your account accordingly and asked one of our Sales Office Managers to contact you.
If there’s anything else we can assist you with in the meantime, please don’t hesitate to reach out. Tel 0800 052 2440. Thanks so much for your patience and understanding while we sort this for you.
Warm wishes
Team Ringtons
Hi Kay,
Thanks for your kind words! We’re glad you found the website easy and that you enjoy our teabags. Great to hear the gold tea and ginger snaps are nice extras for a Christmas stocking.👍 😊
Kind regards,
Team Ringtons
Hi Jane,
We are delighted you're loving your goodies! Thank you so much for taking the time to leave us such a fab review!😊
Kind regards,
Team Ringtons
“Ordered the Brazil nuts in chocolate and no doubt they will be lovely as usual. What I couldn’t believe was the shrinkflation of this year’s product versus last year. The product is significantly smaller than last year.”
Hi Lesley
We’re so sorry you’re disappointed. The cost of cocoa has risen significantly, and because of this we had to rethink the product size to make sure we kept the quality, which we care deeply about, while still keeping it accessible. We chose to reduce the pack size so the chocolates remain just as you know and love them. We’ve worked hard to balance quality, value and affordability during a challenging time, and we truly appreciate your feedback and support.
Warm wishes
Team Rington
“Best tea. (Best biscuits too unless you are so disciplined you manage not to order any). And best service. Now into my 2nd year of ordering all my tea through Ringtons.”
Hi Gillian,
Wonderful to hear you’ve been with us for two years and are enjoying both the tea and biscuits! Thanks so much for the lovely review.😊
Kind regards,
Team Ringtons
“I ordered a number of items , mostly biscuits . Ringtons biscuits are always very nice . One of the things I bought was a biscuit selection for a Christmas present , I'm sure they will go down nicely .”
Hi Derek,
Thanks for sharing your lovely review. We’re so glad you enjoy our biscuits and hope the Christmas selection is a hit!😊
Kind regards,
Team Ringtons
Hi Ann,
Thank you for the fantastic 5-star review! We’re thrilled you’re happy with the delicious goods and prompt, friendly delivery.😊
Kind regards,
Team Ringtons
“Products great but even though the package had 48hrs tracked on it. Took a week to receive it. Missed being able to give it to my sister as present, as she had returned to France before it arrived.”
Hi Dawn,
Thank you for your feedback regarding your parcel.
Your order was placed on 25/11/2025 and dispatched on 26/11/2025. The postage method selected was Royal Mail Economy, which typically allows 3–5 working days from dispatch for delivery.
I can confirm that your parcel was delivered within this timeframe. Unfortunately, this did not leave enough time for you to gift the parcel. If you would like to return the item, please contact our Customer Care Team on 0800 052 2440, and they will be happy to assist you.
Warm wishes
Team Ringtons
“It was a thank you gift for someone who came to my rescue after a fell and broke my ulna and radios in my left arm. They were very happy with the biscuit hammer. I chose the biscuit hammer for it's value and verity”
Hi H,
Thank you for your kind review. We’re glad the biscuit hammer was a thoughtful thank-you gift and that you found good value and variety. We hope you make a speedy recovery 😊
Kind regards,
Team Ringtons
“Good quality stuff. Never disappoints in flavour. Delivery is quick and free if you order a relatively small amount. Everyone I know loves the ginger biscuits!!”
Hi Angela,
We are so happy to hear you've enjoyed your goodies especially the ginger snaps! Thank you so much for leaving us such a kind review😊
Kind regards,
Team Ringtons
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