Hi Tom,
Thank you for the fantastic 5 star review. We’re thrilled you’ve discovered Ringtons Tea! We appreciate you sharing 😊
Kind regards,
Team Ringtons
Hi there,
Thank you for the kind words about the service and the biscuits tasting amazing. We're sorry a few arrived broken, but it's great to hear they still tasted good. Happy to look into that for you, please send pictures of any damages to tea@ringtons.co.uk
Kind regards,
Team Ringtons
“I heard of you from Nicola of Nic's Kitchen,and she was right your products are lovely,especially your lemon curd yummy very well packed too thankyou i will be ordering more in the future oh yes the choc mallows scrumtious”
Hi Angela,
Thank you for the lovely 5 star review and for sharing your feedback. We’re glad you enjoyed our goodies, thanks for sharing. 😊
Kind regards,
Team Ringtons
Hi Margaret,
Thank you for the lovely 5 star review and for sharing your feedback. We're glad you love the products and that our customer service was excellent at the door and online. We really appreciate you being a happy customer. 😊
Kind regards,
Team Ringtons
“We've been buying the Breakfast tea for the last 5 years and wouldn't have anything else. Easy to order online and usually speedy delivery, however this last time Royal Mail decided to send the parcel on a mystery tour, but I alwaysb have a pack in hand when I order. Not Rington's fault!”
Hi Carol,
Thank you for the lovely review and for choosing us for the last five years. We’re glad you enjoy the Breakfast Tea. We understand delivery hiccups can be frustrating but really appreciate your understanding. 😊
Kind regards,
Team Ringtons
Hi Freddie,
Thank you for the lovely review. We're glad you found ordering easy and that you enjoyed the products. We appreciate the feedback! 😊
Kind regards,
Team Ringtons
Hi Eric,
Thank you so much for taking the time leave us a great review. We're delighted you're happy with our products and service 😊
Kind regards,
Team Ringtons
Hi Debbie,
Thank you for taking the time to share your feedback with us, we’re really sorry to hear that you’ve had a disappointing experience with the postal service.
We’d really like to understand a bit more about what went wrong so we can look into it further and make improvements where possible. If you’re happy to share, could you provide a little more detail about the issues you experienced?
Your feedback is very important to us, and it helps us work with our delivery partners to improve overall service.
Thanks again, and we look forward to hearing from you.
Kind regards,
Team Ringtons
“Excellent service and wonderful quality of tea & biscuits! I love my leaf teas and a cuppa with a decent biscuit is a great treat! Their gift pack selections are a fabulous idea for sending as a gift direct from Ringtons.
I'll be ordering again. The shortbread was yummy & didn't last many days.”
Hi Viv,
Thank you so much for your wonderful review. We’re thrilled you’re enjoying our tea, biscuits, and gift packs, and that the shortbread hit the spot. We look forward to your next order.
Kind regards,
Team Ringtons
“I would just like to say that I love your products but also congratulations on your driver Stu he is happy and pleasant with a great smile
Keep up with all the great work you do
Regards
Pam Fenwick (Bedlington)”
Hi Pam,
Thank you for your kind words about our products and for mentioning Stu. We’re glad you’re happy with the service and the smile he brings.
Kind regards,
Team Ringtons
Hi there,
Thank you for taking the time to share your kind words. We’re glad the recipient was happy with the hamper, and that you found it good value with quick delivery.
Kind regards,
Team Ringtons
“I have noticed of late, that the Jellyatric mix ie Jelly babies, have been overloaded with Orange flavour. Not sure why? But its annoying as i am not a fan of orange! .”
Hi there,
Thanks for letting us know. I’m sorry to hear the Jellyatric mix has too much orange and you’re not a fan.
Rest-assured they are randomly packed with a variety of colours and flavours. If you would like to discuss this further please drop us an email tea@ringtons.co.uk or contact our customer care team on Tel 0800 052 2440 we'd love to hear from you!
Kind regards,
Team Ringtons
