“My first time buying from Ringtons and I'm very impressed. My delivery arrived quickly and was very well packaged, I will be buying from Ringtons again.”
Hi there,
Thank you for your wonderful review! We’re thrilled to hear your first experience with Ringtons had you impressed, and that the delivery was quick and well packaged. We really appreciate your support and look forward to seeing you again soon.
Kind regards,
Team Ringtons
Hi Andrea,
Thank you for your wonderful 5/5 rating! We’re glad your order arrived on time and was safely wrapped and packed. We appreciate your feedback and look forward to seeing you again soon.
Warm regards,
Team Ringtons
“Easy to order, speedy delivery, excellent gift hamper in a nice presentable box. My first time ordering from Ringtons, will definitely use them again.”
Hi Barrie,
Thank you for your kind words! We’re thrilled you had a great first experience with Ringtons and that the gift hamper and presentation stood out. We look forward to seeing you again.
Warm regards,
Team Ringtons
Hi Leanne,
Thank you for your kind words! We're so pleased to hear that our customer service team was able to assist you with your delivery issue. We're committed to providing great support, and your feedback is truly appreciated!
Warm regards,
Team Ringtons
“Ringtons always manages to combine total quality with creative and attractive products at reasonable prices and presented well in branded packaging. Great online and door- to-door service, a real British company of note and one we all hope will be around forever.”
Hi there,
Thank you for your fantastic review! We're delighted to hear that you appreciate our commitment to quality and the creativity in our products. It truly means a lot to us that you recognise our efforts in providing great service and packaging. Your support is very much appreciated.
Warm regards,
Team Ringtons
Hi Claire,
Thank you for your lovely review! We’re delighted to hear that you were impressed with the quality and presentation of our gift. We strive to offer great value for money, and your feedback truly makes our day!
Warm wishes,
Team Ringtons
Hi Margaret,
Thank you so much for your wonderful feedback! We're thrilled to hear how much you love our Ginger Snap biscuits. It's a shame that our vans don't make it to your area, but we hope you continue to enjoy our goodies purchasing though our website.
Warmest regards,
Team Ringtons
Hi Susan,
Thank you so much for your wonderful review! We're thrilled to hear that you find our products to be excellent value and that you appreciate our speedy delivery service. Your support means the world to us!
Warm regards,
Team Ringtons
Hi Carole,
Thank you for your wonderful review! We're thrilled to hear that you find our products excellent. Your satisfaction is our top priority, and it's great to know our efforts are resonating with you!
Warm wishes,
Team Ringtons
Hi there,
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our tea and treats, and that the delivery was speedy. Your satisfaction is our top priority, and it’s lovely to know we hit the mark!
Warm regards,
Team Ringtons
Hi Julie,
Thank you for your wonderful review! We're thrilled to hear that you love our Hot Chocolate Sachets. They truly are a delight, and it's great to know they stand out to you! Your support means the world to us.
Warm regards,
Team Ringtons
“Great selection of Christmas gifts at a reasonable price. I know from experience that Ringtons products are exceptional quality and my family love this brand for a Christmas gift. My items were beautifully packaged and arrived promptly. All the items have excellent dates well into 2026.”
Hi Wendy,
Thank you so much for your wonderful feedback! We're thrilled to hear that you found a great selection of Christmas gifts at reasonable prices and that the quality of our products met your expectations. It's fantastic to know your family loves our brand! We're so glad everything arrived beautifully packaged and on time.
Wishing you and your family a joyful holiday season!
Warm regards,
Team Ringtons
Hi Pat,
Thank you for your lovely review! We're so pleased to hear that everyone enjoyed the gifts and biscuits. Your kind words truly warm our hearts!
Best wishes,
Team Ringtons
Hi Barbara,
Thank you for your lovely feedback! We’re so glad to hear you’re happy with your order. We appreciate your thoughts on the packaging and although our Monty Box makes a great Christmas gift, we do hold this gift all year round, hence the packaging being in a plain box, suitable for all year round.
Warm regards,
Team Ringtons
Hi Eileen,
We’re so sorry you’re disappointed. The cost of cocoa has risen significantly, and because of this we had to rethink the product size to make sure we kept the quality, which we care deeply about, while still keeping it accessible. We chose to reduce the pack size so the chocolates remain just as you know and love them. We’ve worked hard to balance quality, value and affordability during a challenging time, and we truly appreciate your feedback and support.
Warmest wishes
Team Ringtons
Hi Peter,
Thank you for your fantastic review! We're delighted to hear that you enjoyed our tea, biscuits, and cakes. It’s always great to know our products are appreciated, and we can't wait to see you again!
Wishing you all the best,
Team Ringtons
Hi Christopher,
Thank you for your fantastic review! We're delighted to hear that you're pleased with your order. Your support means a lot to us!
Warm regards,
Team Ringtons
“Fabulous service…quick delivery!
Had issues on opening hamper( Xmas gift for family friend)as box was damaged and an item was missing.. rang Ringtons straight up and their response on sending out new box and alternative item was second to none!!
A very happy customer!!”
Hi Tracey,
Thank you for your fantastic review! We're delighted to hear that you experienced fabulous service and quick delivery. It's wonderful to know how promptly we were able to resolve the issue with your hamper, and we truly appreciate your understanding. Your satisfaction means the world to us!
Warm regards,
Team Ringtons
“Buy from Ringtons and I can assure you you will never be disappointed.No-matter what you choose,whether from gifts or food you will be delighted,the prices are very fair,customer service is excellent and delivery is really swift.I've never returned anything so can't comment on that.”
Hi Joan,
Thank you for such a glowing review! We're delighted to hear that you’ve had such a positive experience with our products and service. Your satisfaction is our top priority!
Warm wishes,
Team Ringtons
“Sent ti wrong address realised soon as ordered sent email, didn't receive rang up when email said was delivered rang uo very unhelpful more a less my fault not checking nothing they could do”
Thank you for reaching out. After reviewing your order in detail, I can confirm that it was placed on Friday, 31st October at 6:00 AM with the delivery address you provided at the time of purchase. As our offices operate Monday to Friday from 08:30 AM to 5:00 PM, this was outside our business hours.
We send confirmation emails immediately after an order is placed, which allows customers to review and verify all details, including the shipping address. We also provide a 30-minute window for any changes before processing begins. In this case, your order was dispatched the same day, and a shipping confirmation was sent to you at 14:16 PM.
When you contacted us on Friday 31st October, an email was initially sent to us stating the address which you had entered as your shipping address. When you sent your next email/phone-call, the order had already been delivered or was en-route to the address specified during checkout. If the parcel is refused and returned to us, we will issue a full refund promptly upon receipt.
We appreciate your understanding and remain available should you have any further questions.
Warm wishes
Team Ringtons
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