Hi Gordon,
Thanks for sharing your feedback and for choosing Ringtons for Christmas presents. We’re delighted they look lovely and that the delivery was fast.
Wishing you and your loved ones a wonderful festive season.😊 🎄 🎁
Kind regards,
Team Ringtons
“Lovely products. Some were Christmas presents so not opened but the gluten free biscuits were and they were delicious. Always receive good and prompt service.”
Hi Sue,
Thanks for your kind words and for choosing Ringtons. We’re delighted the gluten free biscuits were delicious and that you received prompt service.👍 😊
Kind regards,
Team Ringtons
“Christmas present purchases, however I have given similar in the past with favourable comments and requests for more. Your triple chocolate and Brazil nut chocolate biscuits always get the comments "delicious, more please".”
Hi Linda,
Thanks so much for your lovely review. We’re thrilled that our triple chocolate and Brazil nut biscuits are a hit and that they’ve brought favourable comments in the past.
Wishing you happy holidays and thanks again for choosing Ringtons.😊🎄🎁
Kind regards,
Team Ringtons
Hi Roxanne,
Thank you for contacting us via Reviews.io and email, and for waiting patiently for your delivery. We really appreciate your understanding!
Your order was placed on 27th November and dispatched the same day from our side. The next update we can see is from Royal Mail on 29th November, and we’re pleased to confirm that it has now been delivered.
We completely understand how frustrating the wait must have been, and we’re so sorry for any inconvenience caused. If you have missed any special occasion and would like to return the item, please contact our customer care team who will help arrange that along with a refund. If there’s anything else we can help with, please don’t hesitate to reach out, we’re always happy to assist.
Kind regards,
Team Ringtons
Hi Claire,
Thanks for sharing your feedback, we're delighted you love the biscuits and that delivery was very speedy. We appreciate you choosing Ringtons. 😊☕
Kind regards,
Team Ringtons
“Purchased the ginger biscuits and tea packs as my daughter bought me the ginger biscuits recently , we are obsessed! Love the flavour, the crunch and so well priced, luxury biscuit in my opinion. Also bought the biscuit hamper for family gifts c , they are far bigger and the box so
pretty , very impressed I don’t want to give them away🤭”
Hi Caroline,
Thank you so much for your lovely note. We’re thrilled you and your daughter are loving the ginger biscuits and that the hampers have brought some joy, they do look special!🎁
We really appreciate your kind words and your continued support.😊
Warm wishes,
Team Ringtons
“Received our Christmas treats order promptly so haven't tried them yet but they all look delicious so maybe after Christmas I can write a review again!Thankyou.”
Hi William,
Thanks for letting us know. We’re glad your Christmas treats arrived promptly and that they look delicious. We hope you enjoy them after Christmas and we’d love to hear your thoughts once you’ve tried them.😊
Kind regards,
Team Ringtons
Hi Kay,
Thank you for your lovely review. We’re glad you enjoyed the Christmas gift box 🎁and that the delivery was quick.
Wishing you a wonderful festive season.😊🎄
Kind regards,
Team Ringtons
Hi Mike,
Thanks for choosing us for Christmas gifts. We’re sure your mum will love the ginger nut biscuits, they are a great choice!👍 😊
Kind regards,
Team Ringtons
“This was my first order and I’m very pleased. Arrived on time and was very well packaged. Couple of items are Christmas gifts so can’t personally make comment on them, however the biscuits are delightful 😊”
Hi Kirsteen,
So glad your first order arrived on time and you love our biscuits as much as we do Thank you for choosing us and for the lovely review!👍 😊
Kind regards,
Team Ringtons
“I can’t believe that the hamper that I bought is all gluten free I always bought ringtons biscuits for the family now I have them just wish that there was a bigger selection well done Ringtons and the box they came in fabulous”
Hi Elaine,
Thank you so much for your kind words! We’re thrilled you’re enjoying the hamper. We’ll pass your note about wider selection to the team.👍 😊
Kind regards,
Team Ringtons
Hi John,
Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience, as this is not the level of service we strive to provide.
After reviewing your case, I can confirm that you spoke with a member of our Customer Care team on 01/12/2025, who advised you to allow 3–5 working days for delivery following dispatch. This is the standard timeframe we communicate to our customers.
I’m pleased to inform you that your parcel was successfully delivered on 02/12/2025, which falls within our delivery guidelines.
We appreciate your understanding and value your continued trust in us. If you have any further questions or need assistance, please don’t hesitate to reach out. Tel 0800 052 2440
Kind regards,
Team Ringtons
Hi Marylyn,
👍 We are over the moon to hear you love our Gold tea and biscuits just as much as we do! Thank you so much for taking the time to leave us such an amazing review! 😊
Kind regards,
Team Ringtons
“I can’t comment on the the quality as this is a gift, but the recipient had requested this specific gift, so it must be good! Easy to order, and delivery was swift. Will not hesitate to purchase from Ringtons again”
Hi Trine,
Thank you for the lovely review. We’re glad the gift met the recipient’s request and that ordering and delivery went smoothly. We’ll be here for your next Ringtons purchase too.👍 😊
Kind regards,
Team Ringtons
“I have loved buying from ringtons , from there tea to there biscuits and a lot of chocolate s too everything is just lovely and would say that they are the best so thank you”
Hi Josephine,
Thank you so much for your lovely review! We’re thrilled you love our tea, biscuits and chocolate, and that you consider us the best. We really appreciate you choosing Ringtons.👍 😊
Kind regards,
Team Ringtons
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