“Easy to order on the site however the christnas tree tin although ordered was not included in the box of items. Did not receive notification about this and have had no response to the email enquiring about the tin and when it would be delivered. It was noted that it was in stock online. The itens received were all nice but the order is not complete and you have taken payment for the missing item. This package was also a gift, again rather disappointing over all.”
“The contents of the Hamper are excellent but I feel there should be a choice to have decaf tea/coffee. However it would have been better if the box had had a festive theme as it is very boring and dull.”
“Product given as gift - apparently good. However, order not dispatched on time - paid for express delivery and didn?t happen. Ordered 24th Jul but delivery not advised until 27th July. Confusion between Ringtons and Courier (DPD). Ringtons said parcel had been collected and due for delivery on 26th but DPD said parcel was still awaiting collection from Ringtons dispatch. Disappointed.”
“I think its good Ringtons have decided to do less packaging, reducing the plastic they use. However, why have they decided to make Tea more expensive for 50 now than it was for 100. Surely if they reduce the cost of the packing, they're saving money. I would sooner have more packaging and pay less than them charging nearly £2 for 50 tea bags. Feeling ripped off. I think I'll be going back to Yorkshire Tea !!”
“I’ve been having my tea delivered for over 30 years but when he arrived this time he didn’t have any of my order left as he wasn’t coming for two months and had dished it out too the previous customers so I had to order on line. Wasn’t pleased that I then had to pay for delivery under a certain amount and then had to go without any tea because it took an age to actually come.”
“Great products but many of the boxes of items came damaged and bashed in and they are for Christmas gifts - therefore not very good packaging as they didn't have any cushioning in the box to prevent this.”
“I wish ringtons would get deliveries sorted, it takes forever to get your order and stop sending out review requests before your order has been picked, never mind delivered. Ordered 2/12/22 and still not been picked / boxed.”
“Ordered a few things, but inside the box it came in the box of shortbread was damaged.I think it was packed that way. Too late to return but was a present.”
“I liked the coffee & marmalade Not sure about tea yet need to have some more cups My biggest dislike so far are the biscuits The ginger ones especially Very crunchy much too sweet not much flavour Big disappointment”
“Always loved Ringtons tea but have had several issue lately - two cup bags not strong enough to do two cups like they used to, bags tearing when separating pairs and they only sell smaller packs making them sooo much more expensive. Not sure how much longer we will be buying”
“Absolutely love the hamper and quality is amazing, however I waited a while for this to arrive I did receive an email but was given a delivery day which I stayed in for and it didn?t arrive until 2 days later. By this time it was a postal issue”
“I?ve done online orders several times with Ringtons but unfortunately this last order was a disaster, why, because they used Hermes, yes the dreaded Hermes, as a delivery courier, and surprise, surprise, the parcel went missing. I had to wait a week before Ringtons would act on it but now the weeks past they?ve sent a replacement by DPD next day delivery and great, normal service resumed and I can enjoy Ringtons delightful Hot Drinking Chocolate, a fantastic product.”
English