Hi Mike,
Thanks for choosing us for Christmas gifts. We’re sure your mum will love the ginger nut biscuits, they are a great choice!👍 😊
Kind regards,
Team Ringtons
“This was my first order and I’m very pleased. Arrived on time and was very well packaged. Couple of items are Christmas gifts so can’t personally make comment on them, however the biscuits are delightful 😊”
Hi Kirsteen,
So glad your first order arrived on time and you love our biscuits as much as we do Thank you for choosing us and for the lovely review!👍 😊
Kind regards,
Team Ringtons
“I can’t believe that the hamper that I bought is all gluten free I always bought ringtons biscuits for the family now I have them just wish that there was a bigger selection well done Ringtons and the box they came in fabulous”
Hi Elaine,
Thank you so much for your kind words! We’re thrilled you’re enjoying the hamper. We’ll pass your note about wider selection to the team.👍 😊
Kind regards,
Team Ringtons
Hi John,
Thank you for sharing your feedback with us. We’re truly sorry to hear about your recent experience, as this is not the level of service we strive to provide.
After reviewing your case, I can confirm that you spoke with a member of our Customer Care team on 01/12/2025, who advised you to allow 3–5 working days for delivery following dispatch. This is the standard timeframe we communicate to our customers.
I’m pleased to inform you that your parcel was successfully delivered on 02/12/2025, which falls within our delivery guidelines.
We appreciate your understanding and value your continued trust in us. If you have any further questions or need assistance, please don’t hesitate to reach out. Tel 0800 052 2440
Kind regards,
Team Ringtons
Hi Marylyn,
👍 We are over the moon to hear you love our Gold tea and biscuits just as much as we do! Thank you so much for taking the time to leave us such an amazing review! 😊
Kind regards,
Team Ringtons
“I can’t comment on the the quality as this is a gift, but the recipient had requested this specific gift, so it must be good! Easy to order, and delivery was swift. Will not hesitate to purchase from Ringtons again”
Hi Trine,
Thank you for the lovely review. We’re glad the gift met the recipient’s request and that ordering and delivery went smoothly. We’ll be here for your next Ringtons purchase too.👍 😊
Kind regards,
Team Ringtons
“I have loved buying from ringtons , from there tea to there biscuits and a lot of chocolate s too everything is just lovely and would say that they are the best so thank you”
Hi Josephine,
Thank you so much for your lovely review! We’re thrilled you love our tea, biscuits and chocolate, and that you consider us the best. We really appreciate you choosing Ringtons.👍 😊
Kind regards,
Team Ringtons
Hi there,
Thank you so much for the wonderful feedback. We’re delighted it arrived safely and that it will make a gorgeous Christmas gift for your gentleman friend.👍 😊
Kind regards,
Team Ringtons
Hi Joan,
Thank you for your lovely review. We're glad you enjoyed the decaf tea, and no worries about the other products for now.👍 😊
Kind regards,
Team Ringtons
“Easy ordering process, delivered within a few days. Excellent service . Chocolate lover treat purchased as a gift but tiffin / biscuits and tea for us, excellent .
Would definitely recommend and use again”
Hi Jan,
Thank you for the wonderful review! We’re thrilled the ordering was easy and delivery was quick, and glad you enjoyed all the products. We really appreciate you recommending us and would love to welcome you back soon.👍 😊
Kind regards,
Team Ringtons
Hi Joan,
Thanks for sharing, we're delighted ordering online was easy and delivery was quick! If you need anything else, just let us know.👍 😊
Kind regards,
Team Ringtons
Hi McNally,
Delighted to hear you enjoyed the delicious biscuits and the Christmas hamper. Thank you for choosing us and for the lovely review! 🎁🍪
Kind regards,
Team Ringtons
“My nephew and family were deighted with the hamper I sent them but because I sent it as a gift all the emails I receive are addressed to my nephew Alexander on my email address so the systems need to be sorted so people can send gifts!”
Hi there,
Thank you for taking the time to leave your review. please can you contact our customer care team on 0800 052 2440 they will happily sort out the emails for you. 👍 😊
Warm regards,
Team Ringtons
Kind regards,
Team Ringtons
“Thank you for the prompt service . The hamper was bought as a Christmas present for my in laws . They use Ringtons all the time and I'm sure that they will be both thrilled and surprised with the gift which look amazing ⭐️
Ringtons has been a favourite of my family for 60+ years.”
Hi Jane,
Thank you so much for your lovely words! We’re thrilled the hamper looks amazing and will be a delightful Christmas surprise for your in-laws. It means a lot to hear Ringtons has been a family favourite for 60+ years.
Warmest thanks for choosing us and for taking the time to share your experience. 😊
Kind regards,
Team Ringtons
“Waited in all day, found a card in letterbox. We have two doorbells. One video, to my phone, didn’t hear either. So disappointed. Wanted a tea and biscuit hamper.”
Hi Judy,
Thank you for letting us know. I’m sorry to hear that you missed your salesperson, especially as this was your first visit. I’ve updated your account accordingly and asked one of our Sales Office Managers to contact you.
If there’s anything else we can assist you with in the meantime, please don’t hesitate to reach out. Tel 0800 052 2440. Thanks so much for your patience and understanding while we sort this for you.
Warm wishes
Team Ringtons
