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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Great website, very easy to navigate, large range of excellent products and email information such as order acknowledgement, receipt, and despatch update was 1st class.....my order was processed quickly and efficiently and arrived well packaged. Very satisfied customer thank you, I will recommend you to my music mates!
Helpful Report
Posted 9 years ago
I needed a small amp to ise for school activities and was expecting to pay £30+ for a second hand one. To get a Fender amp, delivered, for £42 was amazing. Not the loudest amp in rhe world but perfect for my laptop and radio mic in a school hall. Both product and service were excellent.
Helpful Report
Posted 9 years ago
Really happy with my new Casio keyboard, seat, stand and bag. It all arrived on time and was very easy to assemble. I love the transpose facility on the keyboard, and it's really easy to use.
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Posted 9 years ago
Ordered a digital piano through Rimmers on the Friday and had the bundle delivered by 10 o'clock on the Monday which was perfect. Everything as new and pre-assembled and worked within 5 minutes of being unloaded, great service and would definitely recommend them. Had a chat on the phone about delivery and the girl couldn't have been more helpful. Top marks.
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Posted 9 years ago
We needed a Recorder in rather a hurry, and phoned Rimmers for help. Not only was the advice to the point and very useful, but the staff member we talked with was really friendly to deal with. On making the advised purchase we could hardly credit the speed at which the item arrived through the post.
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Posted 9 years ago
Super easy, financed without hassle and quick to do. Was contacted regarding the delivery and could even arrange the date that was best for me. A pleasure to do business with!
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Posted 9 years ago
would have preferred a quicker delivery but satisfied by product.
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Posted 9 years ago
Item (large keyboard) was at least £100 cheaper than elsewhere and had accessories included as well as next day delivery. Much better value than anywhere else.
Helpful Report
Posted 9 years ago
Good service, item ordered was delayed due it being out of stock, but Rimmers kept me up to date from the start and advised of new delivery date, which was only another 6 days. Guitar was as advertised and in very good contain on arrival. Looking forward to now learning how to play. Very good access to their online lessons, all of which are free.
Helpful Report
Posted 9 years ago
Great service, Great prices… what's more could one want! Cheers, Richard Crawley
Helpful Report
Posted 9 years ago
Well informed by email, my purchase was delivered as expected.
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Posted 9 years ago
Great service. I found the mandolin that I wanted (cheaper than anywhere else). Delivery was quick. Excellent all round service.
Helpful Report
Posted 9 years ago
Item not in stock although payment accepted. Was refunded promptly but stock availability should be updated properly.
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Posted 9 years ago
Have'nt received it yet!
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Posted 9 years ago
I'm impressed with the G and l asat classic. It's a shame that there aren't more dealers out there in the uk for G and L as they deserve more recognition. The set-up was more or less ok (just a few tweaks needed), the gloss maple neck has a nice feel to it with a 9 inch radius, the tuning is solid, the mfd pick-ups are really meaty (but with just minor adjustments of the tone and volume you can take some of the edge off). For the price it's at it is a bargain, and if it came to a choice between the asat classic and a tele, then the G and L wins hands down for me. Cheers rimmers music.
Helpful Report
Posted 9 years ago
Excellent service. Delivery as promised and good customer service. The digital keyboard arrived as promised with piano stool, cover, Keyboard stand all included in the price which was very competitive in relation to other companies.
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Posted 9 years ago
I received excellent communications regarding my order and despatch. Items arrived in two lots within a couple of days. Would recommend. Many thanks for the pleasurable buying experience. Will definitely be back.
Helpful Report
Posted 9 years ago
Not quite what I wanted (stands too heavy) but my fault - not the company's. Speed with which they got the stands to me was commendable.
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Posted 9 years ago
Very nice service and quick delivery with decent price. I really recommend this.
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Posted 9 years ago
I initially had problems getting my card accepted for my purchase as I live overseas. However, when I phoned direct, the member of Staff was very helpful and I was able to make my purchase. ( I spent 450+) . The item was received very quickly but there was a package missing. When contacted a member of staff, was extremely helpful and the missing item was received by the next post. I make a lot of purchases online and it is essential to have good Customer relations, and that is why I gave a 5 rating. Well Done Rimmer Music......I have since made another purchase online with you.
Helpful Report
Posted 9 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews