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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
Contact via mail and respons from Rimmers Music was very easy . Delivery was as agreed . Suggestion for storage . korg pa4x was well protected but when packing the items I suggest they also pack some moister absorbing sachets . I found water droplets inside the plastic cover that contained and protected the keyboard , no harm was done but this could be avoided , imagine it was in the item and went boom when you switch it on , now that would be disapointing . So Rimmers might inform Korg on this subject . I do recomend dealing with this company and will use them again .
Helpful Report
Posted 8 years ago
Fast efficient service
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Posted 8 years ago
great service and price will use again
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Posted 8 years ago
I was pleased with the guitar I purchased and it was delivered next day free of charge. The issue I had was the guitar was supposed to be set-up before being sent and it clearly had not. I had to adjust truss rod and string height and if I had not been experienced enough to do this I would have sent it back. The promise of it being properly set-up influenced me to buy from Rimmers Music and in that respect I was let down - so hence only 4 stars.
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Posted 8 years ago
Excellent company and good Music School aswell
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Posted 8 years ago
Item unavailabe as first purchase, diff to comment except good communication
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Posted 8 years ago
Very happy with my purchase of Alesis DM Lite. It was sold as 'customer returned - as new' for £30 off, so I was a little reluctant about it because it had already been opened. All components were perfect and it was indeed 'as new'.
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Posted 8 years ago
From start to finish this was a seamless experience. I found all of the information I needed on the website, my piano was delivered exactly when they said it would be, and all our interactions with the company were professional and polite. Thank you!
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Posted 8 years ago
GREAT SERVICE. GREAT ADVICE. PLEASANT CONVERSATION. WHY SHOP ANYWHERE ELSE.
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Posted 8 years ago
Great Price and delivery
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Posted 8 years ago
Great customer service at the Liverpool shop; have used twice and recommend
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Posted 8 years ago
brilliant service fantastic delivery amazing product very competitive pricing and the after sales from Rimmers is 1st class, Would highly recommend them to anyone
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Posted 8 years ago
Fantastic customer serivice, next day delivery and wonderful digital piano (Arius YDP-143) - what more can I ask for? Thank you!
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Posted 8 years ago
Excellent communication and delivered next day
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Posted 8 years ago
Clear advice on products of interest. (Guitars)Easy to order online. Very quick service. Contacted me to say order received. Rang me to discuss setting up guitar for me. Item arrived next working day. No complaints very helpful friendly staff.
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Posted 8 years ago
Fast delivery, item exactly as described and very good quality and price. After sales service excellent
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Posted 8 years ago
Fast delivery, item as described and very good quality. After sales service is excellent, very helpful staff
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Posted 8 years ago
Very helpful on the phone with honest appraisals. Digital piano arrived quickly, but no stand for it. However, I phoned and explained and another stand was sent out immediately. Thank you.
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Posted 8 years ago
I ordered a keyboard online. The entire process was very easy and the product was delivered quickly. I spoke to two staff members on the phone who were both very polite and helpful and the e.mail communication from Rimmers was quick.
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Posted 8 years ago
Bought a Yamaha piano.....ordered Sunday night.. ..delivered Tuesday morning. Price was the best around by a lot and it included freebees like headphones and stool. Perfect service.. No hesitation recommending Rimmers
Helpful Report
Posted 8 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews