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Rimmers Music Reviews

4.8 Rating 4,265 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,265 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Rimmers Music 5 star review on 8th December 2025
Simon
Rimmers Music 5 star review on 2nd May 2025
Robin
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 8th April 2025
Lee
Rimmers Music 5 star review on 3rd April 2025
Steven
Rimmers Music 5 star review on 3rd April 2025
Clinton
160
Anonymous
Anonymous  // 01/01/2019
I rang up about the Yamaha YDP163 digital piano and pretty much straight away I was told Rimmer is doing an upgrade if I was to purchase a YDP162 package, this is fantastic as it works out much cheaper. The online ordering process was fast and easy. Placed the order by 2pm and received my piano by next day delivery with no additional cost as agreed. The piano was easy to put together, practically build the bottom part all by myself but needed help from my husband to fit the top key part as it's quite heavy. The whole process couldn't have gone any smoother and I'm really pleased with my purchase and will be using Rimmer again, highly recommended. Michelle
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Posted 8 years ago
It was easy to buy it online and I have received it on the following day. I am very pleased to use this shop.
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Posted 8 years ago
Just popped in to rimmers music store, southport this morning (25/4/17). A string on my little boys guitar had snapped, not being musically minded I called in to buy a new one. The staff not only fitted it but they even tuned it for me! Didn't get the guys name who served me but he once worked in Tesco. He was most helpful, polite and chatty. Great service !! Regards, colin.
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Posted 8 years ago
I have put acceptable as following an equiry as to the where abouts of my order, the staff have been very prompt at keeping me upto date and informed. However, the website stated next day delivery, but it turned out the item I ordered was not in stock, and we where left with a 10 day lead time on delivery. Unfortunately I ordered on the basis of the next day delivery statement, so whilst the staff have been great, the website needs some attention, and I feel a little let down as a result.
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Posted 8 years ago
Brilliant price, great delivery and fantastic product! My daughter is very happy with her new Casio CDP-130 keyboard which is a perfect entry level keyboard. Thanks!
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Posted 8 years ago
Good price and excellent product.
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Posted 8 years ago
Very prompt dispatch and delivery. Great deal for a very good price. Would use again. Thanks
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Posted 8 years ago
Ordering was very simple, and delivery was very quick
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Posted 8 years ago
The package on offer was the best I could find overall. The website information was very clear and so the purchase was easy. Good service and I was able to track my package. Very happy
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Posted 8 years ago
Very quick delivery. Drum pads were for my son and he's very pleased with them. Excellent all round service.
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Posted 8 years ago
The keyboard, with top quality x-frame and stool plus support documentation make this dealer a must. Delivery, communication and low cost .... first class. Lesson 4 now being surveyed. Many thanks
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Posted 8 years ago
Ordered came on time and considerably cheaper than others.
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Posted 8 years ago
So reliable, and the parcel were delivered on time.
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Posted 8 years ago
Excellent service and very pleased with the products received. Will certainly recommend and use again myself.
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Posted 8 years ago
I ordered a Zoom multifx, it was cheap and it arrived quickly. Can't get better than that really!
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Posted 8 years ago
I ordered a piano and mistakenly asked for the wrong delivery date. I contacted Rimmers and they were so happy to help and change the delivery date. The piano itself is absolutely gorgeous; sounds like liquid gold - all of the information given is entirely accurate. It also had a £230 discount on it - I haven't found the piano for such a low price anywhere else.
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Posted 8 years ago
Rimmers gave helpful (and correct) advice by phone, and delivery of our Yamaha CLP535 was quick and efficient. And our local symphony orchestra benefited from the purchase, via Give As You Live.
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Posted 8 years ago
Super speedy delivery! Excellent communication throughout. The keyboard is fab!
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Posted 8 years ago
Helpful and friendly customer service, and very quick delivery of my new Vintage Uke. Thanks.
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Posted 8 years ago
Ease of transaction via the Web, kept informed on delivery. Delivered as promised on tome and in perfect condition. Great customer service.
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Posted 8 years ago
Rimmers Music is rated 4.8 based on 4,265 reviews